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RQ Santiago

Traveller (436)
360
Panoramas (5)
Dining (28)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
In central Santiago, only 300 ft from La Moneda Metro Station, RQ Santiago offers self-catering rooms and breakfast. There is a rooftop swimming pool with panoramic views.Rooms at RQ Santiago feature separate dining areas and kitchens equipped with microwaves and minibars. Large windows provide them with brightness and nice city views.Breakfast is served in the apartments.The 24-hour front desk can help guests rent a car or book excursions. Plaza de Armas is one mile away. RQ Santiago Suites is 14 miles from Comodoro Arturo Merino Benitez Airport.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Conference Facilities
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Value
Great View
HOTEL CLASS
Reviews & more
719Reviews
552Photos
42Q+A
10Room tips
Traveller rating
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Popular mentions
We arrived at 11:30pm at our hotel, so we had to take the night entrance (located next to the parking around the corner on Amunátegui street) which is easy to find if you know where to look (thanks fellow reviewers!). We stayed in an apartment and the only thing we can complain
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Response from Eduardo I, Director de Relaciones con Clientes at RQ Santiago
Responded 2 weeks ago
Thank you for you nice review.
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As an hotel owner in all my life i have never seen anything like this....The staff at the reception and in the breakfast room and the manager are rude, incompetent and do not understand the truth and basically say that the customer is wrong and a liar.... Wh ere the positive
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Response from Eduardo I, Director de Relaciones con Clientes at RQ Santiago
Responded 2 weeks ago
Every business has its rules, some of them exist based on national laws, such as not smoking in hotels. Another has to do with food: Products such as milk should be refreshed every so often, with fresh milk. In that part of the process was our breakfast staff: replacing the existing milk, for fresh milk. At the time of the inconvenience, our reception staff (who is highly congratulated for their high level of service and sympathy) came to attend, in their language. I witnessed the violent treatment of insults, shouting and physical contact from you to our staff. They requested at all times that you calm down. Due to our nature of work in service, it is impossible for us to respond with aggressiveness and when there is violence involved, it is always advisable to call the police. We would never allow ourselves to be rude or rude. We regret the misunderstanding, as well as regret having received their unjustified insults.
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Good access to SCL airport, few minutes walk from the bus stop of Centropuerto. During the night, the main access gate is closed so you have to get another way (parking entrance) to get into the hotel.
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Review collected in partnership with this hotel
Response from Eduardo I, Director de Relaciones con Clientes at RQ Santiago
Responded 27 Nov 2018
Thank you for your great review.
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Booked this hotel through Expedia, arrived and given a small double room, had booked an apartment with kitchen as we were staying a week there. Spent 1 hour at 1am in the morning arguing with night attendant who explained that they would possibly look at changing the room in the
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Response from Eduardo I, Director de Relaciones con Clientes at RQ Santiago
Responded 13 Aug 2018
We have made the adjustments with the intermediary agencies. We appreciate your comment and congratulations to our staff. Especially Sara and Marisel.
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+7
We stayed here for 10 days this past month. Was very happy with choice of hotel on our 1st visit to Santiago, Chile. From reception, breakfast staff and room staff, all very friendly and helpful. When English was a problem at reception they used Google translate and really
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Response from Eduardo I, Director de Relaciones con Clientes at RQ Santiago
Responded 30 Jul 2018
We are happy to know that your experience was perfect.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorRQ Santiago
The Double Twin at the RQ Santiago
Professional photo exclusively commissioned by TripAdvisorRQ Santiago
The Double Room at the RQ Santiago
Professional photo exclusively commissioned by TripAdvisorRQ Santiago
The Double Room at the RQ Santiago
Photo provided by managementRQ Santiago
Habitacion triple
Photo provided by managementRQ Santiago
habitacion matrimonial
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12345648
10 minutes in train ( subway)
0 votes
Buenas tardes. La vista de RQ Santiago es mayormente abierta.
1 vote
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Bom dia! Tem estacionamento gratuito neste hotel?
Não sei te responder, porque não precisei usar.
0 votes
O chuveiro é bom? Do tipo água farta e quente?
O chuveiro é aceitável para pessoas até 1,78m de altura , não tive problemas, em compensação a banheira é muito pequena.
1 vote
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Existe alguma agência de turismo no hotel? Algum contato? Obrigada
0 votos Então Lá no Hotel nos indicaram Ruta Extrema Chile Spa - Christian O melhor que tivemos.... tem instagram e facebook
1 vote
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1234569
"book an apartment with full kitchen and city view"
"Great restaurants and supermarkets in the area."
"Ask hotel for good room before arrival. Recommended rooms: 2202, 2005"
"huge room I only need a good service & a hotel bedroom with all the facilities that I did not have"
"High floors have great views."
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12
PRICE RANGE
US$56 - US$118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rq santiago hotel santiago
LOCATION
ChileSantiago Metropolitan RegionSantiago
NUMBER OF ROOMS
54
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