We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Clean, tidy rooms and great breakfast which include juice fruits and yogurt. It is walking distance to the centre of Santiago where you can find most main attractions. Staff are nice and helpful. It is a bit hard to find the location during night time...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Cavenne C
Response from Eduardo I, Director de Relaciones con Clientes at RQ SantiagoResponded 28 February 2017
We appreciate your excellent comments.
The main entrance always closes, every night, around 10 at night. The entrance, after that hour, will be by the street Nueva Amunátegui.
It is a kind of a lottery - you may, as, unfortunately, I did, end up with a very small room that is barely adequate for just one person and completely inadequate for two people (absolutely no space for placing the luggage and no table...More
Thank Srdjan C
Response from Eduardo I, Director de Relaciones con Clientes at RQ SantiagoResponded 29 November 2016
Thank you for sharing your experience at RQ Santiago.
It is correct that we have spaces equipped with and without kitchen. Getting one or the other is not a matter of luck. In our sales channels specify the spaces without kitchen as 'rooms' and with...More
The hotel is stunning, large room with oven, hob, fridge and microwave. Just as well no one speaks english in restaurants.we bought our own food in a supermarket close by and cooked it ourselves .The staff are very friendly with the us of sign language....More
Response from Eduardo I, Director de Relaciones con Clientes at RQ SantiagoResponded 19 February 2016
Thank you for your comments about your staying in our Hotel.
We take off your experience of english spoken staff as a good advice. By now, 2 recepctionist speak english, and soon there will be more.
This was a horrible experience. The towels were no longer white but grey. The curtains were hanging off the rail. The bed was on wheels so when I climbed in it move across the room. Couldn't open the cupboard without having to move the bed...More
1 Thank SimmsyB
Response from Eduardo I, Director de Relaciones con Clientes at RQ SantiagoResponded 25 January 2016
We apologize for any inconvenience experienced during your stay.
Most of these problems could be solved only by contacting reception.
We do not have guest laundry, so we give information about the nearest self-service laundry.
After an overnight flight from Paris, I arrived at the hotel around noon. I enquired if my room was ready and was told it was, BUT as check-in was not till 1500 there would be an early check-in fee of $56(US) if I wanted the...More
1 Thank AntonyJS
Response from paula r, Gerente at RQ SantiagoResponded 23 March 2015
Anthony. We appreciate your comments. Thanks a lot
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Refrigerator in room
US$66 - US$104 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Best Value Hotel in Santiago
Number of rooms
TripAdvisor is proud to partner with Agoda, Hotels.com, Cheap Tickets, Expedia, Orbitz, Travelocity, Hotwire, HotelQuickly and getaroom.com so you can book your RQ Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.