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Noi Vitacura

880 reviews
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Traveller (301)
Room & Suite (169)
Dining (89)
Overview
  • Excellent61%
  • Very good28%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (880)Write a Review
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Traveller rating
130
69
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8
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130
69
16
12
8
Show reviews that mention
All reviewsamazing rooftop barfloor restaurantroom servicequiet neighborhoodmodern hotelgreat view of the cityrain showertop floorperfect stayindoor poolrooms are spaciousnice areachilishopping malllots of restaurantsfew blocksvitacura
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1 - 5 of 235 reviews
Reviewed 6 days ago via mobile

In our first room the air conditioning was broken, they were supposed to fix it while we were at dinner.... they didn’t. The next morning when we went to complain, they offered to fix it or move rooms. We opted to move rooms which solved...More

Thank Katie O
Response from Noi_Hotels, Director de Relaciones con Clientes at Noi VitacuraResponded 2 days ago

Hello Katie O., Thank you so much for sharing your experience with the rest of the readers of Tripadvisor. We are truly very sorry about the situation with he A/C, I have shared your comments with our General Manager and the rest of the Management...More

Reviewed 1 week ago

We stayed at this hotel from Jan 8th through the 11th .We had a large suite which was well appointed.The staff was extremely friendly and prompt.We asked for a tea pot,a bed sheet ,an extra luggage stand and hot milk on separate occasions and they...More

Thank Vijay G
Response from Noi_Hotels, Director de Relaciones con Clientes at Noi VitacuraResponded 2 days ago

Esteemed Mr. Vijay G., Greetings from Noi Vitacura! Thank you for acknowledging the great service provided by all the Noi Vitacura staff. We are delighted to know that you could enjoy all the services and facilities provided by our hotel. We truly apologize for the...More

Reviewed 1 week ago

Vitacura is the nicest neighborhood in Santiago and Noi is perfectly positioned. Walking distance from good restaurants and the lovely Bicentenario Park. Big rooms with lots of windows, nice coffee shop in the front, great roof top bar with a 'scene' and amazing views of...More

Review collected in partnership with this hotel
1  Thank A5533ZHrossj
Response from Noi_Hotels, Director de Relaciones con Clientes at Noi VitacuraResponded 2 days ago

Dear A5533ZHrossj, Thank you for taking your time to write your opinion of Noi Vitacura for all the readers of Tripadvisor. We are delighted to know that you enjoyed every aspect of our hotel. Thank you for mentioning our great location, our spacious rooms and...More

Reviewed 1 week ago

In short: Our room on the 8th Floor was spacious and the view fantastic. The rest is as far away from 5 star standard as Santiago from Rio. Room maintenance, service/efficiency and friendliness of some of the staff members... all this has to be drasticlly...More

Thank Marc G
Response from Noi_Hotels, Director de Relaciones con Clientes at Noi VitacuraResponded 2 days ago

Dear Mr. Marc G., Along with greeting you and hoping you are doing well I would like to apologize if by any chance you did not feel comfortable in Noi Vitacura. We thank you for your comments which will help us improve in both service...More

Reviewed 2 weeks ago

Very good location and very comfortable. Yet so we noticed a less profound service level and customer attention than before. More stiff Than really welcoming this time. Also the comfort and space around the piscine could be improved . Yet the rooftop bar is very...More

Review collected in partnership with this hotel
Thank Stefan T
Response from Noi_Hotels, Director de Relaciones con Clientes at Noi VitacuraResponded 1 week ago

Dear Stefan T., Thank you for helping us improve with your comments. On behlaf of all Noi Vitacura I would like to apologize for the inconveniences you faced concerning the service. We will definately work on this aspect throughout the hotel. Thank you for the...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$200 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Santiago
#11 Spa Hotel in Santiago
#11 Romantic Hotel in Santiago
#19 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$200 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Santiago
#11 Spa Hotel in Santiago
#11 Romantic Hotel in Santiago
#19 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (301)
Room & Suite (169)
Dining (89)
Pool & Beach (37)
Hotel & Grounds (251)
Bathroom (13)
Family and Play Areas (2)
Questions & Answers
Ask a question
Anna L
19 September 2017|
AnswerShow all 3 answers
Response from 57patricia2014 | Reviewed this property |
Sorry, don't know
0
Votes
Pamela A
10 December 2015|
Answer
Response from galeon62 | Reviewed this property |
Two options: Call the hotel concierge a couple of days prior to your arrival or when you arrive in Santiago, take an authorized taxi to the hotel. They are right after you clear customs and get to the general area. It should... More
0
Votes
Room Tips
"Suggestions: 1. AC in room 612 had a high wine when working (reported). 2. TV sound over bed could not be..."
Read review
"Rooms off of the open atrium are probably quieter"
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"Rooms are very comfortable and spacious. The suits offer a nice living room just in case you are more people..."
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"Avoid the 8th floor if you are noise-sensitive."
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