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Crowne Plaza Santiago

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Traveller (598)
Room & Suite (226)
Dining (63)
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Overview
  • Excellent47%
  • Very good39%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“tennis courts”(11 reviews)
“fuente alemana”(6 reviews)
“executive room”(7 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Santiago
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Santiago
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,327)
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508 results
Traveller rating
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207
71
23
5
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202
207
71
23
5
Show reviews that mention
All reviewstennis courtsfuente alemanaexecutive roomchillibit datedup to datewalking distancebreakfast buffetvery nice hotelroom servicemain restauranthotel restauranthigh floorcoffee makeroutdoor poolcentral locationan upgrade
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1 - 5 of 508 reviews
Reviewed 2 days ago via mobile

Borris who met me at the curb, and the front desk staff were very helpful. Assisted me in setting up a local tour. They have a restaurant on site. The cease salad was a joke but the sea bass was excellent, and prices were reasonable.More

Thank dctravels16
Response from FGarcia-GM, General Manager at Crowne Plaza SantiagoResponded yesterday

Dear guest; Thank you for posting a review about your experience at Crowne Plaza Santiago. It is a pleasure to hear your good impression about the helpful service provided by our staff. Our team is committed to create outstanding experiences to all our guests. We...More

Hotel's Favourite
Reviewed 4 weeks ago

My husband and I booked a few day stay in Santiago with Crowne Plaza and it was really a great stay! We arranged to have them pick us up at the airport, the driver was prompt and friendly. He safely drove us through the streets...More

1  Thank finjan
Response from FGarcia-GM, General Manager at Crowne Plaza SantiagoResponded 4 weeks ago

Dear Guests finjan: Thank you for taking your time on writing details concerning your experience in our hotel. We are thrilled to know that you really had a great and memorable stay with us at Crowne Plaza Santiago. It is truly appreciated when a guest...More

Reviewed 2 weeks ago via mobile

Very happy with the hotel.. good location and is very clean.. didn’t get to visit the common areas but the room and staff was great... had breakfast upstairs and the waiter called Jorge was excellent, made us feel very welcomed... we will be back for...More

Thank vivianavm
Response from FGarcia-GM, General Manager at Crowne Plaza SantiagoResponded 2 weeks ago

Dear vivianavm: Thank you for taking your time on writing your experience in our hotel. We are thrilled to know that you really had a memorable stay with us at Crowne Plaza Santiago. It is truly appreciated when a guest recognizes our staff and services...More

Reviewed 2 weeks ago via mobile

We stayed here for 4 nights and found the hotel to be quite comfortable. Great location - close to Bellavista, Central, and Historic neighbourhoods. Also right on the L1 metro line, which is quick for getting to other neighbourhoods. They're still renovating the hotel, but...More

Thank Andrew N
Response from FGarcia-GM, General Manager at Crowne Plaza SantiagoResponded 2 weeks ago

Dear Mr. Andrew N.: Thank you for posting a review about our hotel. Your opinion is very important for us, It help us improve our services and facilities. It is a pleasure to know that you enjoyed our club lounge and our service, our staff...More

Reviewed 4 weeks ago

I spent 4 nights in this hotel in the heart of Santiago. It was a great experience to stay there . The staff is nice and helps you to organize your stay. They have a very good breakfast. You can even take it in your...More

Thank beat299
Response from FGarcia-GM, General Manager at Crowne Plaza SantiagoResponded 4 weeks ago

Dear beat299: Thank you for posting a review and give us your impressions about our hotel. We are delighted to hear that you had a very pleasant stay here and that your expectations have been fulfilled providing you good service and good location. In order...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$104 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Santiago
#19 Spa Hotel in Santiago
#25 Romantic Hotel in Santiago
#29 Luxury Hotel in Santiago
#30 Business Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Santiago
#19 Spa Hotel in Santiago
#25 Romantic Hotel in Santiago
#29 Luxury Hotel in Santiago
#30 Business Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (598)
Room & Suite (226)
Dining (63)
Pool & Beach (17)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
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tadhghk
23 June 2017|
AnswerShow all 4 answers
Response from travellor_Business | Reviewed this property |
Yes, the Jazcuzzi is nice and good
0
Votes
tadhghk
23 June 2017|
AnswerShow all 6 answers
Response from FGarcia-GM | Property representative |
Good Morning: Thank you for contacting Crowne Plaza Santiago. We have outdoor pool and Jacuzzi , but during winter season (June -September) are closed. In October starts summer season. Indoor is also available a heated... More
0
Votes
Google Translation
cjl428
20 February 2017|
AnswerShow all 4 answers
Response from FGarcia-GM | Property representative |
Thank you for contacting us. The cost of one way airport transfer is US$40.00 by car If you need a Van for 5 or 6 persons, the cost is U$ 65.00 Please let us know through our reservation department if you will need this... More
0
Votes
Google Translation
Room Tips
"Terrible safety if lone traveller"
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"High floor and first class club room"
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"Avoid lower/stree-side rooms, noisy due to single-pane windows. Check your air-conditioning system before..."
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"I had a high floor with a view to the front of the hotel."
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