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InterContinental Santiago

Orbitz.comUS$90*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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InterContinental Santiago
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218 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Weston, Florida
Reviewed 1 week ago NEWvia mobile

Being an Intercontinental I really expected more, but it was just ok. Rooms and internet were good, service was very attentive but breakfast was really average and the gym was a little small for this kind of hotel. Location is very convenient.

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Helpful?
Thank DonatoInWeston
Gustavo A, General Manager at InterContinental Santiago, responded to this review

Dear DonatoInWeston, Thank you for sharing your impressions about your recent experience at InterContinental Santiago. We truly appreciate all these details. For us is vital to hear from our guests as it helps us to identify all those aspects that are preventing us from deliver a memorable stay. It is not enough for us to be just good, we want...

Simcoe, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 8 April 2017 via mobile

Had contact with Roxanna room division manager and Mandy guest relations manager about some difficulty I was having, the problem was solved by the ladies before leaving for Santiago. When arriving early thought they would take our bags and off we could go. But they checked us in . At first I went into one side of hotel and was...

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Helpful?
Thank 3carfan
About Hotel's Favourite Review
Gustavo A, General Manager at InterContinental Santiago, responded to this review

Dear 3carfan, We would like to thank you for taking the time to share your comments on your stay at our hotel. We are pleased to hear you were well taken care of, not only before your arrival but during your whole stay. In addition to this, we are very happy to learn our Club Lounge services exceeded your expectations....

USA
Reviewed 1 week ago

Great hotel, very expensive since this is for business people, good breakfast, people very friendly and in the middle of everything you have access for everything. I highly recommend to stay here if you have the money.

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Helpful?
Thank bryanmantezoni
Gustavo A, General Manager at InterContinental Santiago, responded to this review

Dear Bryanmantezoni, Thank you for sharing your comments about your recent experience at InterContinental Santiago. It is great to hear you enjoyed our breakfast services as well as the friendliness and professionalism of everyone at our hotel. We are committed to provide the best hospitality service in the city and our location is a huge advantage which helps us deliver...

Boynton Beach, Florida
Reviewed 1 week ago

My wife and I had a spectacular experience at the InterContinental Santiago in January 2017. We were arriving in the morning for our one-year anniversary, and I had requested early check-in. I'd like to specifically mention Mandy A. for her amazing help. Not only were they able to honor the request, they specially decorated the room to celebrate our special...

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Helpful?
Thank davidcbacker
Gustavo A, General Manager at InterContinental Santiago, responded to this review

Dear Davidcbacker, We would like to thank you for staying with us at InterContinental Santiago and for taking the time to share your comments with us. We are delighted to hear that you felt you had a spectacular experience at our hotel. Our staff is fully committed to always provide the best hospitality service in the city as well as...

Reviewed 2 weeks ago via mobile

Poor gym. Just 2 treadmills, extremely tight space, all the 2 transport machines broken, old equipment for work out, poor ventilation. Do not plan your exercises while in this hotel. Amazing how cheaper hotels can have better conditions for sports. Today is a rainy and cold day in Santiago and the gym was no option. I will re-evaluate my next...

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Helpful?
Thank Sergio d
Gustavo A, General Manager at InterContinental Santiago, responded to this review

Dear Sergio d, Thank you for sharing your review about your recent stay with us at the InterContinental Santiago. We regret to hear our gym services did not meet your expectations. We truly appreciate this platform, it allows us to identify those aspects of our service we have the possibility improve to provide a memorable experience. Please accept our apologies...

Paris, France
Reviewed 3 weeks ago via mobile

The reception is excellent, warm welcome and helps with trip bookings/taxis/local knowledge. Rooms are classic style clean and comfortable. It's right next to the sky tower, close to a metro everything you need and more!

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Helpful?
Thank southwego
Gustavo A, General Manager at InterContinental Santiago, responded to this review

Dear Southwego, Thank you for sharing your feedback on your recent visit to InterContinental Santiago. It is a pleasure to hear you had an exceptional experience with us. We are glad our room style and condition was of your liking and that our team supported you during your visit, our only purpose is to be always prepared to provide as...

Bristol, United Kingdom
Reviewed 5 weeks ago via mobile

This is a great hotel with a newly renovated restaurant. Location is great for eating with lots of choice around the corner. Rooms are well appointed and comfortable. Watch out though if you are arriving early or want to stay on late because they are not flexible with additional room charges. I was charged a full extra night when I...

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Helpful?
Thank David M
Texas
Reviewed 17 April 2017

Stayed here during CESCO week - Chile derives 80% of its business from copper so it's a big week to come to Santiago the hotels are supposed to be on top form. This hotel did not meet expectations - I actually can't recall when I stayed in such a terrible hotel. The room was above a construction site - and...

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Helpful?
1Thank ondangwajones
Gustavo A, General Manager at InterContinental Santiago, responded to this review

Dear Ondanwajones, First, we would like to thank you for sharing your feedback on your recent stay with us at InterContinental Santiago Hotel. Please accept our sincere apologies for not being able to fulfill your expectations and for disturbing your stay with the fishing stage of our current renovation process. Additionally, we regret to hear our staff provided you this...

Sydney, Australia
Reviewed 10 April 2017 via mobile

My wife and I enjoyed two nights at this friendly hotel. We were given a renovated room that was spacious and comfortable. The area is safe, with level walking to many quality restaurants just around the corner. It was an easy walk into a major, modern shopping centre and the hop on hop off bus was 300 metres away. The...

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Helpful?
1Thank TheWhistler15
Gustavo A, General Manager at InterContinental Santiago, responded to this review

Dear TheWhistler15, Thank you for staying at the InterContinental Santiago Hotel and for sharing your comments about your stay. We are so pleased to hear you enjoyed an exceptional experience with us. We aim to exceed your expectations and our staff is committed to assist you in the best way possible. In this regard, I will be sure to pass...

Reviewed 10 April 2017

Heading off on a business trip from Houston to Santiago one has an impression of the Intercontinental as being a world class brand name, right ... Wrong. This was a building site. I got room 1102 which involved climbing over workmens paints, drywall and tools to get to a set of stars that I had to navigate to get to...

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Helpful?
3Thank Alex H
Gustavo A, General Manager at InterContinental Santiago, responded to this review

Dear Alex H, We would like to thank you for sharing your comments on your stay at the InterContinental Santiago Hotel. It is extremely disappointing to hear you experienced so many inconveniences during your stay with us. We take pride in providing our guests the best hospitality experience in the city, yet we were clearly unable to meet your expectations....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
FASHIONABLE ELEGANCE IN PRESTIGIOUS EL GOLF The new financial district is a fitting locale for InterContinental Santiago, one of the city's most elegant hotels. Upscale shops and restaurants share the neighborhood, and top attractions such as San Cristobal Hill, Plaza de Armas and La Moneda Presidential Palace are nearby. You can be skiing in under an hour or sailing the ocean in less than two. ... more   less 

Additional Information about InterContinental Santiago

Address: Avenida Vitacura 2885 | Las Condes, Santiago 7550024, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: RM417 - RM993 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Santiago 4.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Intercontinental Santiago Hotel Santiago
Hotel Style:
#34 Luxury Hotel in Santiago
#34 Romantic Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Santiago staff and other travellers.
10 questions
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Questions? Get answers from InterContinental Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Walking from the hotel towards the W, we found many options for food. But if you have time, head over to Patio Bellavista.”
davidcbacker, 16 May 2017 | Read review
“Choose another hotel”
  • Room 1102 Intercontinental Santiago, Chile
alexhL5551GH, 9 Apr 2017 | Read review
“top levels”
sarahsteinberg, 28 Feb 2017 | Read review
“All rooms are wonderful ”
StuartB565, 27 Jan 2017 | Read review
“I asked for a high floor and had a wonderful view of the city.”
cincitime, 29 Nov 2016 | Read review
5 of 5
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US$90* /night
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Prices are for 1 room, 2 adults
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