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NH Ciudad de Santiago

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Traveller (509)
Room & Suite (358)
Dining (47)
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Overview
  • Excellent34%
  • Very good45%
  • Average17%
  • Poor3%
  • Terrible1%
Travellers talk about
“huge suite”(3 reviews)
“nice hotel”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from NH Ciudad de Santiago
Special Offer: GET UP TO 25% OFF!
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Offers from NH Ciudad de Santiago
Special Offer: GET UP TO 25% OFF!
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Reviews (1,582)
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256 results
Traveller rating
54
120
56
18
8
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LanguageEnglish
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54
120
56
18
8
Show reviews that mention
All reviewshuge suitenice hotela separate living roombella vista arearecommend this hotelchillibreakfast servicesitting roomshort walkbreakfast was excellentwithin walking distanceexcellent locationair conditioninghotel is locatedandes mountainssafe areashort stay
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1 - 5 of 256 reviews
Reviewed 2 days ago via mobile

Firstly the negative, the walls are thin and wooden flooring means scraping furniture at 4am is never good. Nice hotel with attentive staff tho. 15 minutes walk into the old town where there are plenty of bars and restaurants. Food at the hotel is decent...More

Thank billr180
Reviewed 2 weeks ago

The hotel was ideally located in a nice area of provendcia and has lovely staff ready to help. The breakfast spread is very good. The hotel lounge and other facilities are adequate. The overall room decor of the room is perfect

Review collected in partnership with NH Hotels
Thank rprabhala
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 1 week ago

Dear Mr rprabhala; It is a real pleasure to read your comments , all our team feel grateful for sharing your experience with us We will be waiting for you anytime you visit Santiago Kindest regards Ignacio Castillo Front Office Manager

Reviewed 3 weeks ago

The rooms are big (2 rooms), beds comfy and clean sheets. Hotel needs overall updating/painting/cleaning. Doors show water damage from years of steamy showers. Not every room has a coffee maker. Area is a little shady being close to the college. Night and day difference...More

Review collected in partnership with NH Hotels
Thank aduncan2018
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 3 weeks ago

Dear Mr aduncan2018 Thank you for your stay and taking the time to give us your appreciation about your experience here , all the things you mention are really important for us because it is a chance to improve and continue with our philosophy of...More

Reviewed 4 weeks ago via mobile

There are good and bad points to the hotel. It was chosen for us by our tour operator. We probably would not have chosen it ourselves. The rooms are very spacious in fact they are suites rather than just rooms. Bed is very comfortable but...More

Thank Ann D
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 4 weeks ago

Dear Mrs Ann D Thank you for taking the time to tell us about your experience on Tripadvisor. Please accept our apologies for not meeting your expectations during your stay. In Nh Ciudad de Santiago every day we seek to improve our services and make...More

Reviewed 4 weeks ago

NH Santiago is ideally located; walking distance of Bellavista, Providencia, and Centro Civico. A well maintained classic building, with very spacious suites, good breakfast but more than anything, extraordinary service. Individual reservations for a group of 35 went smooth thanks to Macarena. Check-in and check-out...More

Thank Patricia D
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 4 weeks ago

Dear Mrs Patricia Thank you very much for sharing your experience in our Hotel, we really apreciate your words and we feel more than happy to know that you and your group enjoy your stay. We were looking forward to welcome you again Kindest regards...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Airport Transportation
Breakfast included
Dry Cleaning
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Sauna
Details
Price range
US$78 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Best Value Hotel in Santiago
#21 Family Hotel in Santiago
#23 Business Hotel in Santiago
#32 Romantic Hotel in Santiago
#32 Luxury Hotel in Santiago
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$78 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Best Value Hotel in Santiago
#21 Family Hotel in Santiago
#23 Business Hotel in Santiago
#32 Romantic Hotel in Santiago
#32 Luxury Hotel in Santiago
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (509)
Room & Suite (358)
Dining (47)
Pool & Beach (3)
Amenities (23)
Family and Play Areas (8)
Questions & Answers
Ask a question
MarraOO7
14 November 2017|
Answer
Response from icastilloalvarado | Property representative |
Dear Marra007 , thank you for chosing Nh Ciudad de Santiago , a private taxi from the Hotel to San Antonio will cost you approximately 300 USD ( it's a long distance) Kindest regards Ignacio Castillo Front Office Manager
0
Votes
Google Translation
MarraOO7
13 October 2017|
AnswerShow all 2 answers
Response from icastilloalvarado | Property representative |
Dear Mrs Marra,thanks for your question San Antonio is near from Valparaiso , so you have to take a bus from San Antonio to Santiago, then at central station a taxi or subway ( Salvador Station) to our Hotel Kindest regards
1
Vote
Google Translation
Keota A
1 October 2017|
AnswerShow all 3 answers
Response from icastilloalvarado | Property representative |
Dear Mr Keota, Thank you for your question! , we dont have shuttle, only private taxi , the cost is 27.000 CLP. Kindest regards
0
Votes
Google Translation
Room Tips
"Some rooms have a balcony but almost all are quiet and very spacious."
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"email the hotel with your requirement prior to your visit"
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"Taxis issue: all three taxis we used at first said, at first, that they did not know this hotel, even though..."
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"Corner room is best"
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