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The Ritz-Carlton, Santiago

Travellers' Choice award winner
#18 of 196 Hotels in Santiago
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Ritz-Carlton, Santiago
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1,306 Reviews from our TripAdvisor Community

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Showing 835: English reviews
Chicago, Illinois
Reviewed 13 January 2016 via mobile

Absolutely loved our stay here. We upgraded to the Club level where we had an amazing staff helping us with anything we wanted and spoiling us constantly with great food, wine and advice. It really doesn't get any better. One night we wanted some wine and had arrived at 11 when they had just finished putting everything away, they brought...

2Thank 429neals
Reviewed 13 January 2016

We stayed here before and after a trip to Antarctica. First visit was for 5 nights. The room was on the fifth floor. Good size, comfortable bed. A little bit of wear and tear on some of the wooden furniture. Room was very quiet which is just what we needed. Second visit was for one night. Again, good size room...

Thank 29plymouth
Boulder, Colorado
Reviewed 12 January 2016

We spent 4 days in Feb, 2014 prior to our Class 5 river trip on the Futaleufu with Earth River. Upgrade to Concierge level to enjoy wonderful complimentary breakfast, lunch and happy hour. The roof side pool and spa offer all the comforts you wish for. Great location and easy to see the city using the underground metro. Service is...

Thank SouthLava
Reviewed 6 January 2016

We spent one night at the Ritz-Carlton in December. It is a very smart hotel. The room was comfortable & stylish but not huge. The staff were all charming & efficient. There is a lovely pool, spa & gym on the roof level with a beautiful outdoor terrace area with lounges overlooking the mountains in the distance. We attended a...

Thank Sydneygirl99
Incheon, South Korea
Reviewed 6 January 2016

A beautiful dark wood room, lovely piano music and roomy space between tables set us in high hopes for a beautiful afternoon tea service. Set off the lobby (by a clear glass and dark wood room divider) the lounge felt comfortable. We waited for about 15 minutes with no waiter showing up, so we finally went to the bar and...

1Thank Heaven416
Hollywood, Florida
Reviewed 5 January 2016

We enjoyed our recent stay at the Ritz Carlton in Chile very much. The hotel is well located and the staff provides great service. We particularly enjoyed the Executive Club with food and drinks available all day and wonderfull servce by the staff that works there. They went above and beyond in trying to make our stay in Santiago enjoyable

Thank Susyabbo
Reviewed 1 January 2016

Just what you would expect from the Ritz Carlton brand - a gorgeous hotel with sumptuous public areas and a bedroom of huge and beautiful proportions. Our only regret was that we only had one night here before an early morning flight to Buenos Aries. We could have spent days in the room on its own. Big and wonderful bathroom,...

Thank Brainyperson
Brisbane Australia
Reviewed 1 January 2016

First time to this city, and found this hotel in a great location. Rooms are ok...not huge, but staff and service very good....as you would expect. Breakfast and the restaurant and bars are really good.... I would recommend this hotel without any doubt.

Thank Kimbrisbane
Reviewed 23 December 2015

Wonderful property with a very attentive staff, great food, and comfortable rooms. Located in a great area for walking, dining, shopping, and close to the Metro line to make the entire city accessible.

1Thank TonyVT
Minnespolis, MN
Reviewed 22 December 2015

Stayed there two nights with a tour group Oct 20, 21. Our room (515) was quiet and comfortable. Arrived about 9:30 am after an overnight flight and had to wait until almost noon for a room. Food and service in the bar were excellent. Laundry was very expensive! Some good restaurants within walking distance (e.g. Tiramisu)

Thank MinneapolisTourist

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04/06/2017 05/06/2017
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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in a unique location, with equal distance to both local beaches and ski resorts, The Ritz-Carlton, Santiago is the ideal starting point for your Chilean adventures. With 205 luxurious guest rooms and suites, including 49 Club Level rooms, we invite you to be inspired amid spectacular city and sweeping mountain views. ... more   less 

Additional Information about The Ritz-Carlton, Santiago

Address: Calle El Alcalde No. 15, Santiago 8360482, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Las Condes
Price Range: RM988 - RM1,689 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Santiago 5*
Number of rooms: 205
Reservation Options:
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Also Known As:
The Ritz-Carlton Santiago Hotel Santiago
Santiago Ritz Carlton
Ritz Santiago
Hotel Style:
#2 Business Hotel in Santiago
#3 Family Hotel in Santiago
#3 Romantic Hotel in Santiago
#4 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#11 Luxury Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Santiago staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Santiago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room, and try to get a room on the front facing the theater”
BruceMcdou, 3 Apr 2017 | Read review
“Views and noise level from either side of the hotel are good.”
Harumi1, 31 Mar 2017 | Read review
“Avoid 908 - window is broken, they know about it, but said its hard to fix.”
andrewbL8726QW, 25 Mar 2017 | Read review
“currently construction on upper levels so if want a view, have to deal with that. We took no view quiet room on 5th floor.”
kb147, 15 Mar 2017 | Read review
“City View room was spectacular and quiet”
asaint69, 6 Mar 2017 | Read review
5 of 5
US$231* /night
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