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I had an issue with the website with it actually double booked me. I was charged for both rooms even after I called and told them about the mistake. There is no management on site, everything was delegated to an email address to the reservations...More
Response from JCBorgono, E-commerce at Park PlazaResponded 4 weeks ago
Dear Sanchep2017, thank you for your comments.
We are noted about your complaints. Let me say that we checked our website and there is (and there was) no problem with it.
Regard the prepayment booking, it is made when the reservation choosen is not refundable...More
Clean hotel, sweet staff and nice breakfast... park plaza was a great experience and recommended. The staff were exceptional and paid attention to the details to make our stay as good as could be. Roof top pool was a nice bonus.
Response from JCBorgono, e-Commerce at Park PlazaResponded 26 March 2017
Thank you for your comments. We're glad you've enjoyed your stay.
Stayed here a week in February 2017. King size room. Small bathroom with a dated shower. Musty smell coming from carpet near the door/bathroom. I think the carpet in the room regularly gets wet from the shower and it ends up with mold/mildew. Not great....More
Nice business hotel, room size ok and well equipped, clean and regarding shape o.k. restaurant inhouse (good) and gym as well as swimming pool is in place. Can recommend it for a business trip to Santiago.
The staff were always very helpful and friendly. It felt like being at home. I liked the theme menus for each night and breakfasts provided a great variety so they were not boring. The location is central for walking to restaurants, shopping and sights.
US$96 - US$807 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 Spa Hotel in Santiago
#32 Luxury Hotel in Santiago
#32 Family Hotel in Santiago
Non-Smoking Rooms ,
Number of rooms
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