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NH Collection Plaza Santiago

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#49 of 198 Hotels in Santiago
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NH Collection Plaza Santiago
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1,642 Reviews from our TripAdvisor Community

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Showing 454: English reviews
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Cancun, Mexico
Reviewed 5 days ago NEW

Excellent service, very good staff who are more than willing to tend to your needs. New and clean hotel in the heart of Santiagos business district. Also walking distance from some of the best restaurants and shops.

Review collected in partnership with NH Hotels
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Helpful?
Thank Richard B
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear Guest We want to thank you for leaving your comments, for us it was an honor to receive you and we hope to welcome you again in this your home away from home. Best Regards! Maria Patricia Carreño Customer Service Manager

Mexico City, Mexico
Reviewed 6 days ago NEW

The hotel is remodel and nice but lacks details: Not a single drawer on the room, no space in the bathroom to pur stuff and no place to hang the towels. Location and food were good. Beds are comfortable

Review collected in partnership with NH Hotels
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Thank C4249HSnicoler
Reviewed 1 week ago

The hotel is located in the heart of the city just in front of Costanera Center - pretty convenient if you want to do some shopping. The rooms are big and comfortable and the pillows are awesome! There's a Nespresso in the room and a mini fridge which comes in handy when you want to grab a bite and take...

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Thank Marce L
Reviewed 2 weeks ago via mobile

We booked this hotel because we are familiar with the chain in Europe. Although the location is good, the building is being renovated. So I'm sure once finished it will be ok, but our experience was that of a nice room that smelled strongly of paint! Enduring it two nights. The hammering/drilling noise began early in the morning. The water...

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Thank Pincoya14
houston
Reviewed 2 weeks ago

Having done a reservation , 3 weeks before my arrival, after a red eye, all night, flight from the US to Chile, and getting off the plane to see customer and a long day of meeting, I go to the Hotel and found out they do not have room because the contractor that is doing their renovations failed to delivery...

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Helpful?
Thank GERMAN R
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear Guest On behalf of the entire team of the hotel we would like to thank you for your time in leaving your comments. We regret the inconveniences presented on the day of your arrival, our hotel is under renovation where we will finish soon. We have taken note of your comments regarding to our hotel Ciudad Santiago particularly have...

Miami, Florida
Reviewed 3 weeks ago

The hotel has excellent location in Santiago; the staff is well trained with an excellent attitude to make you feel appreciated. Good food for breakfast. The room was comfortable with space to work (if you are in a business trip) and to feel relaxed. I was at a high floor so I didn't experience any problem with external noises. Customer...

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Helpful?
Thank eduardoangulo1409
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear Guest We want to thank you for leaving your comments, it was an honor to receive you and we will hope to welcome you again in this your home away from home. Please do not hesitate to contact us, it will be a pleasure to serve you. Best Regards! Maria Patricia Carreño Customer Service Manager

LA
Reviewed 4 weeks ago

Room was quite lovely==towels very nice=water pressure great for showers Breakfast was adequate=Staff on front desk nice & helpful==had no money=so unable to give change for large bills==$1=640 pesos=so received many 10,000 notes from bank that hotel could not change=also no stamps so had to go to post office==have been to many hotels in many countries=always able to change at...

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Helpful?
Thank nefertiti10
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear Guest, On behalf of the hotel nh collection plaza santiago it was an honor to receive you as our guest. We appreciate your comments and we apologize for the inconveniences. we will take note and look forward to assisting you at the next opportunity. Regards! Maria Patricia Carreño Customer Service Manager.

Toronto, Canada
Reviewed 4 weeks ago

NH Collection is an upscale hotel that is close to a major shopping mall, the tallest building in South America and the metro. The hotel staff, especially the concierge, Robinson, were all excellent. The service was superb. An example that comes to mind was - our flight was in the evening and so we wanted to spend the day in...

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Helpful?
Thank Ryan F
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear Guest, On behalf of the hotel nH Collection Plaza Santiago we would like to express our thanks for choosing us as your host. Your comments were are filed with great joy knowing that your experience with us was of your total satisfaction. I will mentioned your kind words to our front desk staff and Robinsson. We hope your retorn...

Cork
Reviewed 17 March 2017

Building site, disinterested staff, nobody to assist with luggage on arrival or departure, temporary breakfast room, if a hotel is under going renovation then they should advise, hammer drills and banging until 8pm, room stinks of paint Staff obviously immune to complaints and don't care, avoid this place until it is finished, if you have booked I advise you cancel...

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Thank Scomp
OANDUJAR, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear Guest. We have taken note of your comments, thank you for your time in writing to us. we hope to see you soon for give us a new opportunity to serve you and make your experience with us better. For us the satisfaction of our customers is very important. Best Regards, Maria Patricia Carreño Customer service Manager

Bourne, United Kingdom
Reviewed 23 February 2017

This is an excellent hotel located in the business district adjacent to the Costanera shopping mall and Sky tower. During our visit, the hotel was undergoing a major refit, which did not detract from its excellence and one assumes, when it is completed, this will be a superb hotel. Even in its state of renovation, I would recommend this hotel.

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Helpful?
Thank mikesierra
OANDUJAR, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear Guest, Thanks for your valuable comments, for us it was an honor to have you here,. we hope to see you soon, in this your hotel in the city of santiago. Best regards. Maria Patricia Carreño Jefe de servicio al Cliente

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Plaza Santiago hotel is located in the financial heart of Chile’s capital city alongside some of Santiago’s other tourist sites and attractions. The NH Collection Plaza Santiago hotel has 159 rooms, a fully-equipped gym, an indoor pool and a spa. Free Internet access and work spaces perfect for business guests. ... more   less 

Additional Information about NH Collection Plaza Santiago

Address: Avenida Vitacura 2610 | Las Condes, Santiago 7550098, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: RM713 - RM1,474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Plaza Santiago 4*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Travelocity, Booking.com, Despegar.com, Hotels.com, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your NH Collection Plaza Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Santiago
Santiago Radisson
Hotel Style:
#8 Romantic Hotel in Santiago
#15 Spa Hotel in Santiago
#17 Business Hotel in Santiago
#18 Family Hotel in Santiago
#25 Luxury Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Plaza Santiago staff and other travellers.
28 questions
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Questions? Get answers from NH Collection Plaza Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't say, but if contractor can't delivery then he is cutting corners and imagine the rooms”
GERMANR351, 5 Apr 2017 | Read review
“Higher floor to enjoy the view of the mountains.”
hugoh660, 7 Oct 2016 | Read review
“Quiet rooms are always on the top floors. If you get a room that overlooks Vitacura you will most likely get a view of the Andes.”
L4402BHchrism, 25 Jul 2016 | Read review
“Do not choose higher floors, Santiago's smog wouldn't let you appreciate the view.”
M-P-Aguirre, 14 Jul 2016 | Read review
“If available, the Business room is the best option”
VladimirRicardo, 31 May 2016 | Read review
5 of 5