We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveller (42)
Room & Suite (24)
Dining (16)
You may also like
See all
Nearby Hotels
  • Excellent39%
  • Very good52%
  • Average7%
  • Poor1%
  • Terrible1%
26 Jan 2016
“Excellent! Close to a metro station, safe, really confortable!”
1 Sep 2014
“Excellent experience, letdown on the last day”
Free Wifi
Air Conditioning
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (154)
Filter reviews
17 results
Traveller rating
Traveller type
Time of year
More languages
See what travellers are saying:
Updating list...
1 - 5 of 17 reviews
Reviewed 26 January 2016

It's like a full equipped apartment, with all amenities. I stayed for 2 weeks and had a great experience. You are close to everything that you need. I highly recommend this place. Everything is new and the service will help you getting along with the...More

Thank Diego S
Reviewed 2 September 2014

We stayed for a week. It's a lovely apartment-hotel. They have a built-in tourism agency on the 10th floor, be sure to use it! We didn't discover till the middle of the trip and did not use the service 100%. Excellent location for walking around...More

Thank chadias_br
Reviewed 9 August 2014

We stayed here on two occasions, before and after visits to Patagonia. I had read the reviews and feel that the Reception downstairs at the building entrance and on the 10th floor was professional and helpful, except for no-one being able/prepared to change money so...More

Thank Gabriel11
Reviewed 4 May 2014

We have spent 3 nights here and also experienced a 5.8 earthquake, which was rather funny than frightening. The apartment's building is nice, apartments are set on the 11th floor. The apartment was spacious and equipped with modern furnitures, good location. The management was generous:...More

Thank K_Nora28
Reviewed 24 April 2014 via mobile

I went to Serrano Centro from april 18 to april 21 and I can say that I had a great experience. The hotel (apart hotel actually) is very near to a subway station ( Universida Catolica) and Downtown. The service was excellent (specially Francisca that...More

Thank acruz1979
Response from oriana w, Gerente at Serrano CentroResponded 29 April 2014
Google Translation

Estimado Juseba Me alegro mucho que seamos su lugar en Santiago y que lo hayamos podido ayudar con sus dudas...More

View more reviews
Most Booked Properties in Santiago
See allSee all
Top amenities
Free High Speed Internet (WiFi)
Room amenities
Air Conditioning
Room types
Number of rooms
Reservation Options
TripAdvisor is proud to partner with Hotwire so you can book your Serrano Centro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Chile > Santiago Metropolitan Region > Santiago
Add Photo Photos
Traveller (42)
Room & Suite (24)
Dining (16)
Pool & Beach (1)
Questions & Answers
Get quick answers from Serrano Centro staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Room Tips
"The 10th floor has a tourism agency, it's worth it! Ask for a room with a view to the Andes. They are..."
Read review
"Get one facing the mountains in winter- spectacular."
Read review
"If you are 2 couples, ask fpr an apartment with two bathrooms"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing