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03/12/2017 04/12/2017
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    Hotel Santa Lucia

    San Antonio 327 | Huerfanos 779, Santiago 8320168, Chile
    011 56 2 2639 8201
    Hotel website
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    03/12/2017 04/12/2017
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    Traveller (32)
    Room & Suite (6)
    Dining (4)
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    • Excellent9%
    • Very good27%
    • Average42%
    • Poor13%
    • Terrible9%
    14 May 2017
    “Santa Lucia Hotel”
    18 Mar 2017
    “Constant noise”
    Free Wifi
    Breakfast included
    Non-Smoking Rooms
    Family Rooms
    Wheelchair Access
    3.5 Star Hotel
    All hotel details
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
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    Reviews (133)
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    1 - 5 of 17 reviews

    Reviewed 26 September 2017 via mobile

    We stayed there for one night in September and the hotel was old, dirty and there was construction noise all night. I called the front desk and was told it was going to stop at midnight. It didnt !!! Until 5:00 AM that we left...More

    Thank Roland B
    Response from Federico A, Manager at Hotel Santa LuciaResponded yesterday

    Dear Roland, Thank you for taking the time to evaluate us. I would like to start by apologizing for your bad experience with us. We were as surprised as you were with the noises you experienced this date. The noises were coming from a building...More

    Reviewed 15 May 2017

    I stayed for 2 nights at Hotel Santa Lucia while I had a stop over in Santiago. My travel agent booked it for me based upon my request for a centrally located hotel that I could walk around the old city centre area easily from....More

    Thank Grant H
    Response from Federico A, Manager at Hotel Santa LuciaResponded 16 May 2017

    Dear Grant, Thank you very much for your comment that helps us improve. I would like to apologize on behalf of all the hotel staff for the negative aspects of your stay. I would like to use this opportunity to let you know that we...More

    Reviewed 18 March 2017

    Jackhammers were going constantly. In addition, my room faced a noisy street full of traffic. First night there was no hot water. No air conditioning, only a fan. TV received CNN in English. Breakfast consisted of cold cereal and milk, bread for toast, cake, undercooked...More

    Thank shortshrink
    Response from Federico A, Manager at Hotel Santa LuciaResponded 20 April 2017

    Dear Shortshrinkg, I would like to start by apologizing for your experience with us, we are sorry we failed to meet your standards. I would like to use this opportunity to let you know we are undergoing a major renovation process that includes, among other...More

    Reviewed 31 October 2016 via mobile

    The hotel is on the 4th flr of a pedestrian street so you have to wait downstairs on the sidewalk if you called a taxi, no way of knowing if it's there if you're on the 4th flr. The elevator only goes to the 4th...More

    1  Thank buzzlightyear182
    Reviewed 30 October 2016

    The Santa Lucia is a decent hotel in the middle of the fun zone of Santiago. Enjoy the streets and plazas with excellent street musicians just a short walking distance. Not too far from museums and government buildings. We walked everywhere, and enjoyed the journey....More

    1  Thank Stephen D
    • Top amenities
    • Restaurant
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Concierge
    • Laundry Service
    • Things to do
    • Restaurant
    • Price range
    • US$47 - US$113 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 67
    • Reservation Options
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    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago
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    Traveller (32)
    Room & Suite (6)
    Dining (4)
    Hotel & Grounds (37)
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    Questions & Answers
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    Room Tips
    "Request a room not facing on to the main road"
    Read review
    "A room that does not front on the street might be better."
    Read review
    "Hope you get a room away from the street (or try asking for it)"
    Read review
    "I enjoyed a room facing famous San Augusting street. On the 4th floor, so it was quiet."
    Read review
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