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Hotel Los Arcos

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22 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Level Contributor
5 reviews
4 hotel reviews
Reviewed 3 weeks ago via mobile

No hot water, it is slightly "not cold" WAITED for the towel 2 hours from 12am to 2 am (yes am) and had to go to front desk 4 times. Came to breakfast there was nothing , had to go to front desk and waited long time again. And milk was spoiled ((( My friends had to ask to make their bed 10 times and after 1,5 hours fat black ledy (same on I had problems with) came and had an attitude. My other friends woke up because of the same ledy walking very loudly at 6 am in the morning. They asked ledy to be more careful but she give then attitude too (((
Нет горячей воды она просто не холодная . Отнашение ужасное, завтрак вообще нету , вернее есть но если вы его потребуете с пеной у рта и подождете пока обслуга наболтается держа в руках еду друг с другом (((( вам вынесут испорчено молоко 2 сухаря и сок в 5 раз разбавленный водой. Друзья просили застелить кровать 10 раз и жирная черная женщина пришла спустя полтора часа и еще им и нахамила.... А других людей эта же...

Thank ingask8
rural BC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 February 2012

Well, get this: I pulled a towel off the rack after a shower, and there after opening it up there was a LARGE amount of fecal material on the towel, revealed after it was opened and had started to use it. Someone had used this towel instead of toilet paper, and then it was somehow put back on the rack. I took this towel down to reception and used my broken Spanish to complain. No attempt at any kind of compensation was made. Most disgusting hotel experience of my life. More 

6 Thank dr_bob_bc

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Additional Information about Hotel Los Arcos

Address: Agustinas 2173, Santiago, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: RM241 - RM398 (Based on Average Rates for a Standard Room)
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Los Arcos staff and other travellers.
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5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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