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Hotel Ismael

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Traveller (293)
Room & Suite (258)
Dining (36)
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Overview
  • Excellent73%
  • Very good21%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“park view”(14 reviews)
“parque forestal”(19 reviews)
“great location”(97 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Concierge
Dry Cleaning
Rooftop Terrace
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Ismael
Special Rate: US$139 (USD)
Offers from Hotel Ismael
Special Rate: US$139 (USD)
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (864)
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504 results
Traveller rating
360
118
16
3
7
Traveller type
Time of year
LanguageEnglish
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360
118
16
3
7
Show reviews that mention
All reviewspark viewparque forestalgreat locationall day breakfastbeautiful parkpretty parkboutique hotelfrosted glassart museumlastarria neighborhoodwithin walking distancesmall balconycontinental breakfastrooftop poolhotel is perfectmodern designchilli
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1 - 5 of 504 reviews
Reviewed 2 days ago

As most people are saying the service and location were great as was breakfast. This was the first hotel we stayed in in South America and were a little surprised that the TV stations were broadcast in Spanish and had Spanish subtitles I think so...More

Thank PaulZac
Management response:Responded yesterday

Dear Paul We complece that your stay in our hotel has been satisfactory, We feel what happened with the channels, there is certainly a way to see the channels in English, you must only access to tv and activate the option, before your concern we...More

Hotel's Favourite
Reviewed 21 March 2018

Absolutely loved our stay here and cannot say enough great things! Centrally located and easy to walk to most places. Rooms are cozy and comfy with nice beds and showers. The breakfast was delicious, especially the freshly made strawberry juice. What really made the hotel...More

1  Thank Sarah F
Response from ISMAEL312, Director de Relaciones Públicas at Hotel IsmaelResponded 22 March 2018

Dear Sarah Thanks for its remarks. We are very satisfied that its experience with us has been of its taste and we like to know that he has enjoyed all our services. Appreciate your preference and we hope again in your early visit to the...More

Reviewed 5 days ago

It's hard to say what was better: the extremely congenial and helpful service, the chic rooms and lobby area with big books, the lovely breakfasts served with care. They all add up to a wonderful stay that I wish had been longer. There were so...More

Thank SeattleChar
Management response:Responded yesterday

Dear guest: We are very happy that your experience with us has been to your liking and we are pleased to know that you have enjoyed all our services. We appreciate your preference and we wait for you again in your early visit to the...More

Reviewed 1 week ago

The hotel is beautiful and in a great location, but what it made it the best was the hospitality and kindness of the service. Every single one of them, genuine good service, not the forced fake one you receive in much places. I would definitely...More

Review collected in partnership with this hotel
Thank Rocio T
Management response:Responded 1 week ago

Dear Rocio Thank you for your emotional words. We are very happy that your experience with us has been to your liking and we are pleased to know that you have enjoyed all our services. We appreciate your preference and we wait for you again...More

Reviewed 1 week ago

The service in the hotel Ismael is excellent. The rooms are nice and stylish. It's perfect situated next to the town center and the Cerro Santa Lucía. The Breakfast buffet is really great. I enjoyed also the rooftop pool!More

Review collected in partnership with this hotel
1  Thank fhoelig
Management response:Responded 1 week ago

Dear guest: Thanks for your observations. We are very happy that your experience with us has been to your liking and we are pleased to know that you have enjoyed all our services. We appreciate your preference and we wait for you again in your...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Details
Price range
US$129 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$129 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (293)
Room & Suite (258)
Dining (36)
Pool & Beach (23)
Amenities (9)
Family and Play Areas (3)
Questions & Answers
Ask a question
chelseabmw
22 April 2017|
AnswerShow all 5 answers
Response from ISMAEL312 | Property representative |
Dear Chelsea: Hello, from Santiago, my name is Ruben Fredes e-commerce manager, please feel free to contact me for your reservation, Amoma is just a reservation site with cancellation policies of their own. To avoid any... More
1
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rndreedy
18 March 2017|
AnswerShow all 5 answers
Response from Louis M | Reviewed this property |
You should arrange a group transfer using the roll call on cruise critic. The group will stop at a winery and then on to Santiago. You will then be able to visit Santiago that night and the following day s.
0
Votes
stevebonniep
5 February 2017|
AnswerShow all 5 answers
Response from Robert H | Reviewed this property |
If you go to their hotel website, at the bottom of the page you will see contact. Click on that and email them with your request.
0
Votes
Room Tips
"Ask for a room on the park side."
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"Go for a bigger room if you want to feel spacious."
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"Ask if their is a room facing the Park. Ours faced the street behind and it was a little noisy."
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"The park view rooms have a picturesque view!"
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