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Mercure Santiago Centro

MercureUS$102*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$122*
US$102*
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US$105*
US$105*
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Mercure Santiago Centro
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996 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Reviewed 3 days ago NEWvia mobile

This hotel is very well localized and you can do a lot of things walking. It is close to Cerro Santa Lúcia which is a great place to walk and see the view. Internet is awesome and the restaurant very good.

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Helpful?
Thank Fernando D
Mercure S, Gerente at Mercure Santiago Centro, responded to this review

Dear Mr. Fernando D, Thank you very much for your kind comment about your stay with us. We are really happy that you enjoyed our services and we hope to see you again very soon. Best regards, Kimberly – Asist. Calidad

Sao Paulo, SP
Reviewed 6 days ago NEWvia mobile

Mercure Santiago was a pleasant surprise. Hotel was recently remodeled, lobby, both bars and restaurant has great design. Rooms are simple, but spacious and comfortable for the Mercure standards. Give preference to the rooms facing the Cerro Santa Luzia, beautiful view. The staff at this hotel are VERY kind and welcoming. They concern with guest well being makes a total...

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Helpful?
Thank rcperez
Mercure S, Gerente at Mercure Santiago Centro, responded to this review

Dear Mr. rcperez, We very much appreciate your comments regarding your stay at the hotel, it is always a pleasure to receive positive feedback. We are really glad that you enjoyed your stay with us and the services provided by our staff. Regarding the air conditioning, our maintenance team is acting and managing in a internal way with the suppliers,...

Adelaide, Australia
Reviewed 1 week ago via mobile

Had dinner here on the night we flew in as it was Sunday and most other places were closed. We were not staying at the mecure. Was nice food but very expensive. The area around here is very sketchy and not a place you want to walk around after dark.

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Helpful?
Thank ExpatFamily2007
Mercure S, Gerente at Mercure Santiago Centro, responded to this review

Dear “ExpatFamily2007”, Thank you for sharing your comment on TripAdvisor. We are really glad that you had enjoyed the food of our restaurant and we hope that our service has also been of your liking. Always feel very welcome to our hotel. Best regards, Kimberly - Asist. Calidad

Bratislava, Slovakia
Reviewed 2 weeks ago

The hotel is located directly in the old city center on the main avenue, just few meters from the subway entrance by which you can reach Vitacura and Providence in a couple of minutes. The rooms are well suited for a 4* hotel, just a bit noisy A/C which can not be turned off (but you get used to it)....

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Helpful?
Thank Peter S
Mercure S, Gerente at Mercure Santiago Centro, responded to this review

Dear Mr. Peter S, Thank you for for sharing your experience in TripAdvisor. We are really glad that you enjoyed your stay in our hotel. I would like to inform you that our maintenance team is acting and managing in an internal way the air conditioner issue with the suppliers, looking for a better way to solve the situation as...

Reviewed 2 weeks ago via mobile

Located in a very busy street we arrived early and they asked us to pay 50% more if we wanted to check, this is rare and normally hotels don't do this. Hotel is fairly small and I'm not sure I would come back, rooms are clean.

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Helpful?
Thank Magnus G
Mercure S, Gerente at Mercure Santiago Centro, responded to this review

Dear Mr. Magnus G, Thank you for taking the time to comment in TripAdvisor. I would like to tell you that the payment of an early check-in is a common practice within hotels. Sometimes depending on the availability of the hotel and the arrival time, we can make an exception. Thank your again for sharing your experience and we hope...

Elgin, Scotland, United Kingdom
Reviewed 2 weeks ago via mobile

Excellent service from concierge. Breakfast offered good selection. Slightly tired decor in room but plenty space and good air con to make up for it. Rooftop pool a huge plus. 20000 pesos taxi ride from Airport. Highly recommended.

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Helpful?
Thank Tom D
Mercure S, Manager at Mercure Santiago Centro, responded to this review

Dear Tom D, We very much appreciate your comments regarding your stay at the Mercure Santiago Centro. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla - Enc. Calidad.

Sydney, Australia
Reviewed 3 weeks ago

We spent a couple of days in march at this hotel. Its located centrally and this makes it extremely useful for sight seeing. There are plenty of restaurants around at a walking distance. The hotel itself is quite decent. Room were good, theres in room dining too. The girl at the reception was very helpful in allowing a early check...

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Helpful?
Thank Ani_Sydney
Mercure S, Gerente at Mercure Santiago Centro, responded to this review

Dear Ms. Ani_Sydney, Thank you for commenting your experience in TripAdvisor. We are glad that you enjoyed your stay with us and that the service provided by our receptionist has been to your liking. We will be waiting for your next visit to Santiago. Best regards, Kimberly - Asist. Calidad

Midlands England
Reviewed 3 weeks ago

The Mercure is on a busy road in Santiago which was easy to cross using the subway. Access to all the places of interest was easy, mainly on foot, but the metro station was very close. On the other side of the road was the lovely Cerro Santa Lucia with its gardens and hilltop view. Very close to that was...

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Helpful?
Thank Hillsiders2
Mercure S, Gerente at Mercure Santiago Centro, responded to this review

Dear Mr. Hillsiders2, Thank you for sharing your positives comments regarding your stay in TripAdvisor. It is always a pleasure to receive positive feedback. We are really glad that you enjoyed the pool area and our location. We Hope to see you again very soon. Best regards, Kimberly – Asist. Calidad

Catania, Italy
Reviewed 3 weeks ago

Very modern Hotel, in the center of Santiago, perfect for a business trip, totally new furniture at usual level of Mercure chain Worldwide. The position is a power point for this hotel, since it is just little walking distance from all major interesting part of the city to be visited ... strongly suggested.

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Helpful?
Thank Fabio252
Mercure S, Gerente at Mercure Santiago Centro, responded to this review

Dear Mr. “Fabio252”, Thank you for sharing your positive review of our hotel in TripAdvisor. We are really glad that you enjoyed your stay at the hotel and find our location convenient. We very much appreciate that you recommend us, and always feel welcome to our hotel. Sincerely, Kimberly - Asist. Calidad

Middle
Reviewed 3 weeks ago

This is a really good Hotel. But they did not show any flexability when due to late outgoing flight have us to keep the rooms 2 hour later then normal checkout. The Hotel is very good situated in the town center with lots of restaurangs.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Bear45
Mercure S, Manager at Mercure Santiago Centro, responded to this review

Dear Bear45, Thank you for share your experience at our hotel through tripAdvisor. I am sorry about late check out. I would like to comment that it´s a service that we will always a pleasure to confirm, but it´s upon availability. Thank you for your comprehension, we hope to see you again very soon. Sincerely, Carla - Enc. Calidad.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Santiago Centro

Address: Avenida Libertador Bernardo o'Higgins 632, Santiago 8330066, Chile (Formerly Caesar Business Santiago Centro)
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: RM407 - RM648 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Santiago Centro 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, ACCOR, Hotwire, Hotels.com, TripOnline SA, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Mercure Santiago Centro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Caesar Business Santiago Centro Hotel Santiago
Caesar Business Hotel Santiago
Hotel Style:
#33 Luxury Hotel in Santiago
#46 Family Hotel in Santiago
#47 Romantic Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Santiago Centro staff and other travellers.
24 questions
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See all questions (24)

Questions? Get answers from Mercure Santiago Centro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the rooms facing away from the main avenue to keep the noise away.”
226PeterS226, 13 Apr 2017 | Read review
“Ask for a room at the front of the hotel if you want a view of Santiago and not the flats behind the hotel”
SummerseatSally, 21 Mar 2017 | Read review
“Call the hotel ahead of arrival and arrange for pick-up from the airport.”
372iv, 5 Jan 2017 | Read review
“rooms on the top floors give a nice city view..”
gypsy039, 24 Dec 2016 | Read review
“Get a renovated room at the back of the hotel on a high floor.”
LTP-BCC, 1 Dec 2016 | Read review
5 of 5
Mercure
US$102* /night
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Booking.comUS$105
Expedia.comUS$105
TripAdvisorUS$102
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*Disclaimer
Prices are for 1 room, 2 adults
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