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Hotel Neruda Express

283 reviews
#115 of 202 Hotels in Santiago
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Traveller (73)
Room & Suite (23)
Dining (6)
Overview
  • Excellent13%
  • Very good41%
  • Average32%
  • Poor7%
  • Terrible7%
30 Nov 2015
“Location was good, hotel was so so...”
25 Jun 2014
“Two day visit to Santiago and Valporaiso”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Rooms
25 Dec26 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (283)Write a Review
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1 - 5 of 23 reviews
Reviewed 1 December 2015

Nothing fancy about this place... was a bit outdated and the front desk staff not very friendly or helpful...My colleague who flew in after a long trip was made to wait a good 5-6 hours to check in.... though they kept his bags... he was...More

1  Thank Pipersix
Response from Pilar E, Director de Relaciones Públicas at Hotel Neruda ExpressResponded 7 December 2015

Dear Guest: We appreciate the time taken to review us here at TripAdvisor, since we as a company seek every day to improve. Your comments and advices are always important to us, and will be taken into serious consideration. We deeply regret that you didn't...More

Reviewed 25 June 2014

This hotel is very close to the city center and the business area. The area has some nice restaurants and it is safe to walk around! The comfort of this hotel is average. Hence, do not expect very high comfort level. Bed sheets were clean...More

Thank Otto B
Reviewed 28 March 2014

This hotel is very close to the business area, it's safe to walk around, there are great restaurants around. The Costanera Mall is walking distance, so it's very convenient if you like to walk. About the hotel, it is kinda old, so not very comfortable....More

Thank Midori A
Reviewed 27 January 2014

This hotel is in a good location at the bussines area, full of restaurants around e good conection by bus and underground. I has a great breakfast, rooms are clean and internet works properly. People from reception are helpful. Totally recomend

Thank mantos
Reviewed 31 January 2013

Since the time that we arrived to the hotel the staff in charge at the reception was awful, even though we where able to speak the language. Just cero interest in helping you out. I regretted the fact I had prepaid a 2 day stay...More

2  Thank cabocharlie
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Traveller (73)
Room & Suite (23)
Dining (6)
Hotel & Grounds (69)
Bathroom (4)
Family and Play Areas (1)
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$92 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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