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All reviewsold buildingterrace barstayed there for two nightsolder hotelspiral staircasecharacter hotelascensor concepcionstaff was very friendly and helpfulcold cutsspoke englishthe room was nicebed was very comfortableown bathroomthe breakfast areagreat viewplaza sotomayorchili
The staff here could not have been nicer or more accommodating. We drove in from Santiago, so it was great that they provide a parking space just around the corner from the entrance. If you do drive in, keep in mind there are only three...More
If you are looking for service, a charming hotel, a place with food and drinks and air conditioning on those hot days don't stay at the Gervasoni. It has the potential to once again show its glory days but it seems to be run by...More
Do not stay at this hotel because it is more like a flavella ie unsafe, poorly kept, sub standard facilities with broken toilets, showers too small for normal size person to fit in, no lift with very steep stairs to get your luggage up and...More
The staff were all wonderfully friendly and helpful at this hotel but the line between faced antiquity and grubby was somewhat indistinct. Organisation at breakfast was rather poor with little action to replenish missing items. The rooms were clean and well appointed.
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This a review of the hotel only, not the restaurant.
Like everything in Valparaiso the style of the Gran Hotel Gervasoni is dictated by the topography and the age of the town. You can’t scratch yourself without having to climb a staircase, and because everything...More
Response from MaryLouise H | Reviewed this property |
I'll bet the hotel will help with that. They arranged a driver for us when we left Valparaiso for the Santiago Airport. I would send an e-mail to them and ask them to arrange it. Good luck, I hope you enjoy your trip.
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"Rooms on the main floor next to the kitchen will be noisy during breakfast service."