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Grand Hotel Gervasoni

338 reviews
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Traveller (206)
Room & Suite (139)
Dining (70)
Overview
  • Excellent36%
  • Very good32%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
Free Wifi
Breakfast included
Non-Smoking Hotel
Suites
Bar/Lounge
Concierge
Rooftop Terrace
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (338)Write a Review
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Traveller rating
46
42
29
17
9
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LanguageEnglish
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46
42
29
17
9
Show reviews that mention
All reviewsold buildingterrace barstayed there for two nightsolder hotelspiral staircasecharacter hotelascensor concepcionstaff was very friendly and helpfulcold cutsspoke englishthe room was nicebed was very comfortableown bathroomthe breakfast areagreat viewplaza sotomayorchili
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1 - 5 of 143 reviews
Reviewed 1 week ago

The staff here could not have been nicer or more accommodating. We drove in from Santiago, so it was great that they provide a parking space just around the corner from the entrance. If you do drive in, keep in mind there are only three...More

Thank AmiMahon
Reviewed 1 week ago

If you are looking for service, a charming hotel, a place with food and drinks and air conditioning on those hot days don't stay at the Gervasoni. It has the potential to once again show its glory days but it seems to be run by...More

Thank henleigh
Reviewed 4 weeks ago via mobile

Do not stay at this hotel because it is more like a flavella ie unsafe, poorly kept, sub standard facilities with broken toilets, showers too small for normal size person to fit in, no lift with very steep stairs to get your luggage up and...More

Thank Terre W
Reviewed 4 weeks ago

The staff were all wonderfully friendly and helpful at this hotel but the line between faced antiquity and grubby was somewhat indistinct. Organisation at breakfast was rather poor with little action to replenish missing items. The rooms were clean and well appointed.

Review collected in partnership with statravel.com
Thank togozo
Reviewed 30 December 2017 via mobile

This a review of the hotel only, not the restaurant. Like everything in Valparaiso the style of the Gran Hotel Gervasoni is dictated by the topography and the age of the town. You can’t scratch yourself without having to climb a staircase, and because everything...More

1  Thank mbutu2013
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$104 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Valparaiso
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Valparaiso
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (206)
Room & Suite (139)
Dining (70)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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davmar70
28 January 2018|
AnswerShow all 3 answers
Response from Skaerje | Reviewed this property |
Agree with what others have said. Hotel Gervasoni is also in a part of Valparaiso with lots of steep hills and lots of stairs.
0
Votes
CORESPIRIT
18 August 2015|
AnswerShow all 2 answers
Response from MaryLouise H | Reviewed this property |
I'll bet the hotel will help with that. They arranged a driver for us when we left Valparaiso for the Santiago Airport. I would send an e-mail to them and ask them to arrange it. Good luck, I hope you enjoy your trip.
0
Votes
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12
Room Tips
"Rooms on the main floor next to the kitchen will be noisy during breakfast service."
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"The rooms on the top floor are up a narrow steep flight of stairs"
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"A Room Overlooking Valparaiso Bay"
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"I have found from my experience, size matters when booking a room....We had room no. 4. I will not book..."
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