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Casa Gangotena

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Casa Gangotena
Casa Gangotena
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597 Reviews from our TripAdvisor Community

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Showing 479: English reviews
Houston, Texas
Reviewed 1 week ago NEW

The thing that drives me craziest is getting continually lied to when something goes wrong with a service (hotel or otherwise). We were due to spend one night at the Casa Gangotena (2 rooms including 1 suite). When we arrived the porters didn't get all of the luggage out of the transport (while we checked in). We found out only...

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Thank pseffens
San Francisco, California
Reviewed 1 week ago

This is a lovely hotel created out of a stately old mansion belonging to the Gangotena family. A wonderful location and very nicely done. Rooms are large and comfortable with very good bathrooms. Nice common areas and a good bar and restaurant. Service in general is very good although the concierge staff could improve. We loved that they met us...

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Thank charlesj18
Juan David E, Manager at Casa Gangotena, responded to this review

Dear charlesj18 Thank you very much for your feedback about our service, it will be shared with our concierge team. Hope you had enjoyed your adventure in Ecuador and had a safe trip back home after that. All the best

Pacific Grove, California, United States
Reviewed 2 weeks ago

We thoroughly enjoyed our stay in this classic hotel that is perfectly placed in the old part of Quito. You can basically walk from this hotel to all of the best attractions in the town. The staff were exceedingly attentive, room was well appointed and the restaurant is excellent. You will not be disappointed!

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Helpful?
Thank Eric K
Juan David E, Manager at Casa Gangotena, responded to this review

Dear Eric K Thank you very much for your kind review about our Hotel. Please think about us if you come back to Ecuador, we will be delighted to welcome you again at Casa Gangotena. Saludos

New York City, New York
Reviewed 2 weeks ago via mobile

Unfortunately, upon arrival back in Quito, our introduction to the Casa Gangotena soured our return. We were transported to the Hotel and escorted to check in. At that point, we asked about being accommodated for dinner at the Hotel. Something we had been assured of months before. I understand this may have been an over site by The travel agent,...

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1Thank PLazar
Juan David E, Manager at Casa Gangotena, responded to this review

Dear Mrs Lazar PLazar Hope you, Dr Lazar and your son had a safe trip back home. Among all feedbacks I received every day, yours shows many opportunities to improve our service and I would like to thank you for that. Please accept our apologies if you felt a negative attitude from one of our staff members, rest assured that...

Reviewed 3 weeks ago via mobile

Casa Gangotena is a fantastic mixture between the grandeur and style of a classic grand hotel and the charm of a boutique hotel. Situated at the very heart of Quito, it offers a pleasant combination of old-school features like a daily high tea and an intimate and heart-warming service. The restaurant is definitely worth a visit too.

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Helpful?
Thank Ferdinandhaas
Juan David E, Manager at Casa Gangotena, responded to this review

Dear Ferdinandhaas Truly hope you are doing well, I would like to thank you for your review about our hotel. Our high tea was designed for our guest to enjoy our logia overlooking the water fountain. Thank you very much again for your warm worlds. All the best

Miami, Florida
Reviewed 3 weeks ago via mobile

This is a very nice hotel in the heart of Centro Histórico Quito, somewhat luxurious with a cozy courtyard overlooking a water fountain - we took lots of pics here then we went to the restaurant which is rather small but giving the size of the hotel (75 rooms) I think is proportional in occupation/ accommodation. Since this is a...

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Thank Arturo M
Juan David E, Manager at Casa Gangotena, responded to this review

Dear Arturo M Thank you for taking your time and share your experience to the tripadvisor community. I’m pleased to know that you enjoyed our food and service. The Centro Historico of Quito is indeed a delightful experience, im glad you had the opportunity of walking around. Warm regards

Victoria, Canada
Reviewed 3 weeks ago via mobile

The bathrooms are brand new with seem less glass cur less showers The finishing a are traditional and tasteful The views from the terrace of Dan Francisco square are outstanding The location for the historical area is superb This really is the most beautiful hotel in Quito if you can afford it

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Thank Victoriatraveller_9
Juan David E, Manager at Casa Gangotena, responded to this review

Dear Victoriatraveller_9 It’s been a pleasure to read your review, I’m glad you had enjoyed your visit to our hotel, we wanted you to feel like home away from home. All the best

Reviewed 4 weeks ago

Our family of 4 stayed overnight at the Casa Gangotena in Quito. This is a fantastic well-situated hotel with 1st class facilities and amenities. L'Occitane shampoo and conditioner. 14-foot ceilings, well-appointed rooms, our son had his 18th birthday and they brought a birthday cake to our room! Nothing is too much. Dinner at the restaurant was excellent and the morning...

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Thank Greg S
Juan David E, Manager at Casa Gangotena, responded to this review

Dear Greg S Hope you and your family had a safe trip back home. We were happy to had the opportunity of celebrating your son’s birthday with a cake. Hope you had joyful time in Ecuador All the best

Oakham, United Kingdom
Reviewed 4 weeks ago

This gorgeous boutique hotel impressed right from the start. Staff were friendly and welcoming as are the public spaces which are light, airy and filled with flowers. Fresh fruit and chocolates were a lovely touch in the room which was large and extremely comfortable too - including the mattress and pillows. The bathroom was an excellent size with a separate...

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Thank SDW8
Juan David E, Manager at Casa Gangotena, responded to this review

Dear SDW8 Truly hope this few words finds you well. Our chocolate taste is indeed an interesting experience, I’m glad you had the chance to try it during your stay at our Hotel. The afternoon tea at our conservatory was designed for you to enjoy the public areas of the property. Please let us know if you comeback to Quito...

Reviewed 5 weeks ago

As a Platinum Card® Member, receive access to over 900 exclusive, hand-selected luxury properties worldwide. Your Card will be charged in accordance with the hotel’s policy. With each FINE HOTELS & RESORTS booking, receive access to the following complimentary benefits: Noon Check-in, When Available Room Upgrade upon Arrival, When Available* Daily Breakfast for Two People Guaranteed 4pm Late Check-out Complimentary...

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Thank Joshua B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Situated in a newly-restored historic mansion overlooking Plaza San Francisco, the three-story Casa Gangotena harbours 31 rooms, a showcase of eye-catching style, contemporary design, antiques, fine furnishings, modern technologies and quintessential comfort. ... more   less 

Additional Information about Casa Gangotena

Address: Bolivar Oe6-41 y Cuenca, Quito, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: RM1,362 - RM2,487 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Gangotena 4.5*
Number of rooms: 31
Reservation Options:
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Hotel Style:
#1 Business Hotel in Quito
#1 Romantic Hotel in Quito
#1 Luxury Hotel in Quito
#1 Family Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Casa Gangotena staff and other travellers.
6 questions
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Questions? Get answers from Casa Gangotena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Square is under construction so rooms with that view were not available. We had a Terrace room looking at the Virgin Mary statue.”
 of 5 bubbles charlesj18, 12 Jan 2017 | Read review
“watch the sunset from top floor terrace”
 of 5 bubbles shaneyp, 8 Dec 2016 | Read review
“Did not stay at this hotel only had the honor of eating in the restaurant.”
 of 5 bubbles WillSquared2017, 5 Dec 2016 | Read review
“Walk up as the lifts are slow”
 of 5 bubbles michaelsV7116SV, 4 Dec 2016 | Read review
“The Terrace I or II has balcony with stunning views of the old town and the Andes”
  • The view from our balcony at Casa Gangotena
 of 5 bubbles NomadicBoys, 9 Nov 2016 | Read review
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