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JW Marriott Hotel Quito

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JW Marriott Hotel Quito
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1,524 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Quito
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Showing 1,172: English reviews
Fort Worth, Texas
Reviewed 15 August 2015

Stayed here for 3 days before our Celebrity Expedition Galapagos Cruise and one day after the cruise. They hotel staff was amazing. The rooms were great and they were very prompt when calling for extra coffee or water. The area was fine and we felt very safe. We walked around some and just had a great time. I would come...

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Helpful?
2Thank Dalestacey
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Dalestacey, It is so great to hear your vacation was such a success; thank you for your recommendation and kind comments. We are pleased to know you found our location to be safe; we are located at a central point between various must-do tourism attractions so that you can experience both the tourist Quito and local Quito. Our rooms...

New Jersey
Reviewed 14 August 2015

My husband and I recently stayed at the JW Marriott in Quito and were delighted with our accommodations. The hotel is beautiful and decorated with gorgeous fresh flower arrangements. There were even roses left in our room on a few occasions. While there we enjoyed the indoor health club which consists of separate his and hers hot tubs, saunas and...

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1Thank ragemcsmom
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear ragemcsmom, We kindly thank you for taking your time to write this review; we are really happy to know you had a pleasant stay with us and for your recommendation. Our flower arrangements are characteristic at our property, we have a different type of rose every day decorating our lobby and all of these, plus the other flower arrangements...

Miami, Florida
Reviewed 13 August 2015

I spent two weekends in Quito at the JW Marriott and was very happy with my experience. The employees were cheerful and helpful. There was always water available (in room and lobby) which was vital in preventing altitude sickness. It was clean and well decorated. They even provided a vase for the roses we received every night. We ate breakfast...

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Helpful?
Thank NurseNen1949
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear NurseNen1949, Thank you for staying with us and for your positive review. We are really glad to read your experience was wonderful and you enjoyed your trip to Quito. We are happy you tried our breakfast buffet at Bistro Latino, we have all the variety you can imagine. Did you have the opportunity to try our local fruits? Our...

NYC
Reviewed 12 August 2015

Stayed one night after our arrival to Quito. Great service. Kids loved complimentary lemonade and roses on arrival. Did not stay long enough to use pool as went on tour shortly after arrival. Employees well trained in customer service. Free Wifi for Marriott Rewards members.

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Thank lcjmd
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Icjmd, We are so happy to read you had a wonderful stay at our hotel and that your kids liked their special welcome. For everyone at JW Marriott Quito, our guests are priority, and this is why we are proud to provide the highest quality service. Thank you for highlighting our customer service and for choosing JW Marriott Quito...

Kissimmee, Florida
Reviewed 12 August 2015

We stayed here 2 nights pre Galapagos cruise and one night after. Our first room overlooked the pool area. It was very large, comfy bed, good pillows. Good vanity space with lighted magnifying mirror. Bathroom has frosted door for the "private" toilet area, but there is a lot of space on both sides so it's not entirely private. There was...

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Thank fernh
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear fernh, We appreciate you taking the time to write your detailed review and thank you for your recommendation. It is great that you felt at ease in our rooms and that you found our staff to be friendly and kind. We will take all your comments and recommendations into account for improvements. We are under a room renovation process,...

Reviewed 12 August 2015

Beautiful hotel. The favorite was the heated pool. With steam shimmering from the top in the early morning was the best. We swam in the pool with the temperature around 55 and the pool water amazing. The rooms were clean and fresh. Don't hesitate. If you can swing the concierge, do it. The breakfasts there are fabulous mixing continental and...

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Thank Ria C
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Ria C, We are so excited to read you loved our heated pool! It is just wonderful and so relaxing. Where you able to rent our GoPro cameras? This is a complimentary service we have at our Business Center and you can take it with you all day. You could use it in the pool and take fun pictures...

Ottawa, Canada
Reviewed 12 August 2015

Professional staff, lovely and clean hotel. The staff is helpful, the executive lounge highly recommended as it includes a wonderful breakfast and lots of snacks throughout the day and evening. Would suggest more variety for vegan/vegetarian sandwiches. The Marriott has its own taxis available and I suggest, for safety sake, you take advantage of that service. You will pay a...

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Thank Barbara L
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear CousinBarbara, We are so happy to read your delighting comments about your stay with us, it is always our pleasure to make your vacations, unforgettable experiences. You are right, our Executive Lounge is one-of-a-kind! You can find a vast variety of snacks and you can enjoy a wonderful view of Quito’s famous Gonzales Suarez Avenue and Cotopaxi volcano. Thank...

Los Angeles, California
Reviewed 9 August 2015

Excellent hotel in the city. Centrally located. We stayed there as part of a tour package; however, we e-mailed the hotel in advance as Marriott Gold and, upon arrival, a room had been reserved for us on the concierge floor. Very large, comfortable room. As always, very comfortable bed. Very nice pool complex. Gym with sauna and steam room (which...

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Thank SoCalTraveler91356
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear SoCalTraveler91356, It is so great to hear your wonderful remarks about your stay with us. We are so happy to know you enjoyed our spacious rooms and that you found our beds to be very comfortable. Thank you for trying out Zumay Gym & Spa, it is such a great place to relax and our heated pool is perfect...

West Palm Beach, Florida
Reviewed 9 August 2015

For our first trip ever to Ecuador, we certainly picked the right hotel. In the states this is a $300 - $400 a night kind of place with the level of service and care they gave us. They had a helpful concierge, their taxi system was the best one around, and they were easily the most attentive staff we've ever...

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Thank Jason D
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Jason D, We kindly thank you for your positive review and we are really happy to know your first trip ever to Ecuador was such a success. It is great that you talked to our concierge for help, just as him, all of our associates are always ready to help our guests with a sincere smile in their faces....

Lansing, Michigan
Reviewed 4 August 2015

We stayed here the 2 nights before our cruise to the Galapagos Islands. Very happy with the hotel and the staff. We did have a fire alarm go off in the hotel during the middle of the night and we had to go outside. But I will not let that ruin my stay there, we were very happy with everything...

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Thank Theresa D
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Theresa D, Thank you for your positive review; we appreciate you staying with us prior to your Galapagos cruise. We hope you enjoyed your trip to the Galapagos; isn’t it just mind-blowing? On another hand, we sincerely apologize for the inconvenience you experienced and we thank you for not letting it affect your stay. As you mention, our staff...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more   less 

Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: RM744 - RM1,269 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#3 Spa Hotel in Quito
#4 Business Hotel in Quito
#4 Family Hotel in Quito
#5 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Quito staff and other travellers.
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1 month ago
Downingtown, Pennsylvania
Hilton Head Island, SC, USA

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Questions? Get answers from JW Marriott Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors, ideally a corner room with a balcony.”
pace_ripley, 24 Apr 2017 | Read review
“Ask for view of pool - this has the view of the city. The Volcano view is a hit and miss - mostly covered by clouds.”
SheilaH158, 14 Apr 2017 | Read review
“Pool view from room 523~”
LorraineAG, 14 Apr 2017 | Read review
“Our room was at the back and overlooked the pool. The front has a mountain view and faces the road, not sure if there was any traffic noise.”
Magenta56, 4 Apr 2017 | Read review
“10th floor was the best for us”
lynn258, 1 Apr 2017 | Read review
5 of 5