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Mercure Hotel Alameda

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#16 of 112 Hotels in Quito
Certificate of Excellence
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665 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Mukwonago, WI
Reviewed 29 December 2013

This is a very nice Hotel with a staff that is very helpful. Many of them speak good English. The room we had was a suite with a small balcony, kitchen area & separate lounging area with table and sofa. The bed was comfortable with nice bedding. The room had a safe with separate key for free. There was WIFI...

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Helpful?
Thank BiggPapa
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Quito, january, 03 2013 Dear Guest; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us, which we will use to continue improving our services to ensure the full satisfaction of our guests and clients. Following your experience in our hotel, we thank you for...

Hermiston, Oregon
Reviewed 12 December 2013

This hotel is very upscale and wonderful. The staff is very accomodating and there for your every need. The rooms were clean large with a nice desk area as well as a small balcony. This is located in an interesting part of Quito...lots of neighborhood shops and the HUGE market is just a couple of blocks down, where you can...

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Helpful?
1Thank salukigirl57
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Quito, December, 16 2013 Dear Guest; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us, which we will use to continue improving our services to ensure the full satisfaction of our guests and clients. Following your experience in our hotel, we thank you for...

Chicago
Reviewed 27 November 2013

Stayed at this hotel on 2 separate occasions. First time had a nice, two room suite on an upper floor. The second time had a Mecure "preferred" room on a lower floor, which was actually nicer then the suite. It was definitely renovated, felt comfortable with nice decorations and newer amenities (robe, better bathroom offerings, etc) the suite didn't have....

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Helpful?
Thank chisistas
Bellevue, Washington
Reviewed 23 November 2013 via mobile

Stayed as part of Gate 1 Tour. Hotel has a upscale reception area, with a seafood as well as a bakery/pizza style restaurant, couple of meeting rooms, computer terminals and a gymn (on 5th floor). Our room was decent with a flat screen TV, safe, fridge and decent fixtures. It also had partial city views. Breakfast for vegetarians included some...

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Helpful?
Thank R K
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Quito, November, 25 2013 Dear Guest; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us which we will use to continue improving our services to ensure the full satisfaction of our guests and clients. Following your experience in our hotel, we thank you for...

London, United Kingdom
Reviewed 21 November 2013 via mobile

The Mercure Alameda in Quito bills itself on its website as one of Quito's finest hotels. It isn't - by a long way. The public areas on the ground floor have been modernised and look really modern and smart, but the rooms are dated and in need of refurbishment. The bed is comfortable and is huge, but the bathroom is...

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Helpful?
Thank Neil R
Santiago, Chile
Reviewed 18 November 2013 via mobile

The room we got has a good separate hall, just like a Jr Suite. Service was good and food was nice as well and all the staff were very friendly and attentive. It is situated in the New town and very close to a few artesanal market just 2 blocks away and just a few minutes walking to the park....

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Helpful?
Thank Ezzthetics
Vancouver, Canada
Reviewed 14 November 2013

Stayed here for 4 nights on a tour. Good quality hotel. Lack of AC strange but no problem in October for us. Service good. Spicy restaurant more than adequate. Location good, close to artisan market (3 blocks) Foch Street Square restaurant area (7 blocks) Need a taxi to go to the historical town centre. Would stay there again. Any hotel...

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Helpful?
Thank Richard W
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Quito, November, 19 2013 Dear Guest; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us which we will use to continue improving our services to ensure the full satisfaction of our guests and clients. Following your experience in our hotel, we thank you for...

Ontario
Reviewed 9 November 2013

Lovely hotel in the centre of Quito but a two hour drive from the airport. Could not believe there was no AC, first hotel I have stayed in with no AC ever. Breakfast was barely average but ok. Reception was good and concierge helped us with directions etc. Very busy for traffic, and I sure wouldn't want to live here...

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Helpful?
Thank chrisneilson
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Quito, november, 19 2013 Dear Guest; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us which we will use to continue improving our services to ensure the full satisfaction of our guests and clients. Following your experience in our hotel, we thank you for...

San Antonio, Texas
Reviewed 5 November 2013

After check in we had 2 staff members come to our room to be sure we had everything. That had never happened anywhere before in any class of hotel where I have stayed. The front desk, the bell man, the restaurant staff were so accommodating providing us with excellent service. We were a little perplexed as to why there were...

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Helpful?
Thank YolandaWilson
AlamedaHotelMercure, Director General at Mercure Hotel Alameda, responded to this review

Quito, November, 07 2013 Dear Yolanda; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us which we will use to continue improving our services to ensure the full satisfaction of our guests and clients. Following your experience in our hotel, we thank you for...

San Francisco, California, USA
Reviewed 30 October 2013

Excellent service and accommodations. Both room service meals and cafe meals were a cut above good and good value. Excellent steak. Good breakfast buffet that opened at 4 am. Either left behind camera item or somehow it disappeared between leaving room and checking out, but hotel found item after I arrived in the Galapagos Islands and reported it missing. Good...

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Helpful?
Thank JoanneSanFrancisco

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
The Mercure ALAMEDA Hotel, located in the heart of Quito, is the best place to stay and discover the wonders offered by this city, which is a World Heritage center. We have a variety of rooms for family and corporate events to satisfy all your needs. They are equipped with the latest in technology, which will ensure that your meeting is a success. We have now available the new Cipreses Mercure Ballroom Theater, the only one of its kind in Quito, with a capacity for 320 people. At the Spicy Bistro restaurant, you will find a world that will surprise you with an exquisite national and international cuisine. And to enjoy a delicious cocktail or glass of wine, we offer the GlobeWalker & Winebar, with a wine list selected by an exclusive tasting that the MERCURE Hotel Alameda. holds every year. We also offer our informal hanging-out spaces such as the Alameda Q, where a good coffee or a delicious appetizer are always available. Of course, our Bakery serves you the best cakes and pastries, which are ideal for take-out. At ALAMEDA Hotel Mercure, you will always have the guarantee of good service and excellent quality. ... more   less 

Additional Information about Mercure Hotel Alameda

Address: Ramon Roca E 4-122 | Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: RM399 - RM683 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Hotel Alameda 3.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Accor Grand Hotel Alameda Quito
Mercure Quito
Hotel Style:
#12 Business Hotel in Quito
#22 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Alameda staff and other travellers.
11 questions
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Edmonton, Canada
over a year ago
Rochester Hills Mi
over a year ago
Port Ewen, New York

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Questions? Get answers from Mercure Hotel Alameda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“An upper floor gives you great views of the city”
 of 5 bubbles sandyandmarke, 30 Nov 2016 | Read review
“If you need a room in finance center, this could be for you.”
 of 5 bubbles jchorell, 28 Sep 2016 | Read review
“Get room on south side..rooms in the front can get noisy at night..They love to party...”
 of 5 bubbles newyorkskyangel1, 13 Sep 2016 | Read review
“Higher floors have less street noise. We were on the 7th floor.”
 of 5 bubbles Judy2step, 8 Jun 2016 | Read review
“Ask for a room away from the street to limit the bright lights in the room”
 of 5 bubbles 164ulysses, 25 May 2016 | Read review
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