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Swissotel Quito

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903 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Helensburgh, United Kingdom
Reviewed 4 weeks ago

Stayed at this hotel as is was part of the Tren Crucero trip. Staff very friendly & helpful, we had left out luggage in the morning as we were doing a day trip on the train when we got back handed the keys to our room with our luggage waiting for us. Room had all the usual amenities a very...

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Helpful?
Thank JAMS51
Luxembourg
Reviewed 4 weeks ago

A nice hotel with friendly staff and a lot of services : many restaurants, a spa + swimming pool, a hotel car to drive you around, a small shopping center, etc. The hotel is situated in the business part of the city, a few km from the old town

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Helpful?
Thank bdamie_125880
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Dear, Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Reviewed 4 weeks ago via mobile

The hôtel itself is splendid, the room was cozy and the bedding is divine; my only observation is that they have a bar that closes at 11 PM, it would've been nice to enjoy a drink downstairs as an alternative to the Time Out being closed.

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Helpful?
Thank Naomi B
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Dear, Thank you very much for your comment, your opinion is important for us. We apologize for any inconvenience, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

the Hague
Reviewed 3 November 2016 via mobile

Stayed here 5 nights for the habitat 3 conference. It's a good hotel, nice rooms, good service. The breakfast is excellent, fresh fruit, nice selection of bread, good coffee. The pool is nice, inside and outside. Just beware that you need to wear a swimming cap, I guess, for hygiene, but haven't encountered it elsewhere. Internet was good. The restaurant...

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Helpful?
Thank maarten81
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Dear, Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Santo Domingo, Dominican Republic
Reviewed 2 November 2016

Good Service, rooms have a view to the city and mountains, includes brekfast which includes a lot of variety. Locaion is perfect (center of the city) has restaurants near a super market just around the corner. It was my first time in Quito and the hotel has more than expected. Very Elegant.

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Helpful?
Thank maripilyescobal
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Dear, Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Arlington, Virginia
Reviewed 2 November 2016

For a wheelchair user, this hotel was better than the Marriott I stayed at in Guayaquil. Both could have been improved, but in the future, I'll look for the Swissotel brand over the Marriott, and as an American, I was surprised and upset about that. So much for assumptions... BTW, I was surprised and delighted by the glass of watermelon...

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Thank 1234Cindy
Springfield, Illinois
Reviewed 2 November 2016 via mobile

We had an excellent stay at Swissotel in Quito. The lobby is very nice with different flower arrangements all the time. Restaurants at the hotel all are very good! Café Quito-Ecuatorian Prime Rib Steak House-Steaks Les Alpes-Swiss & Fondue Tanoshii-Sushi & Japanese Le Point-French

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Helpful?
Thank Clevlander
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Dear, Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Overton, Nevada
Reviewed 1 November 2016

Excellent service and very up to date rooms. Doesn't have any real local flavor but hits "10" on all the requirements for a delightful stay. Restaurant and bar have excellent service and reasonable. prices. Breakfast is available at 5am which is a great plus for tour folks and those catching early flights.Breakfast buffet is excellent with a huge variety. Cleanliness...

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Thank rxan
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Dear Rxan, Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Bath UK
Reviewed 29 October 2016

we stayed here for several days intermittently while touring in the Quito area. I would rate this better than the "So-so" reviewer. The hotel is spacious, our room was spacious and comfortable, all the staff were very helpful. Plus points - swimming pool was nice to have, the breakfasts were brilliant and great choice. Bar snacks were fine, we did...

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1Thank NeilBathUK
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Dear, Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Toronto, Canada
Reviewed 28 October 2016 via mobile

This hotel is touted as five star luxury, but we didn't feel the five star service, and found it low value for our money. Stayed two nights third week of October What we liked: - we booked a grand room and the room itself was very large and spacious. The two bathrooms made it more convenient. - the room had...

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1Thank Yan D

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Swissotel Quito is a luxury hotel conveniently located in the commercial and residential area of Quito. The hotel is within easy access to the Old Town and to the airport. Known as the kindest hotel of Latin America, Swissotel Quito is recognised for the finest service in the city. Six excellent restaurants offer a wide variety of international cuisine. From Mediterranean, Swiss, Japanese and sumptuous buffets, there is menu to suit every taste at Swissôtel Quito. The hotel’s Amrita Spa is the perfect place for relaxation or lively workout. Facilities include an indoor and outdoor swimming pool, sauna, steam bath, fitness centre, squash, and racquet and tennis courts. Swissotel Quito offers the largest and most modern convention centre in the city. ... more   less 

Additional Information about Swissotel Quito

Address: De Octubre 1820 Ave. & Luis Cordero Street 12 | La Floresta Zone, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: RM694 - RM1,166 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Quito 4.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Swissotel Quito Hotel Quito
Swissotel Hotel Quito
Quito Swissotel Hotel
Hotel Style:
#3 Spa Hotel in Quito
#5 Business Hotel in Quito
#7 Luxury Hotel in Quito
#15 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Quito staff and other travellers.
5 questions
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Toronto, Canada

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Questions? Get answers from Swissotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay up high to avoid street noise.”
 of 5 bubbles 323kateyb, 7 Dec 2016 | Read review
“Avoid overlooking main road. Top floor for luxury suites”
 of 5 bubbles rcjpqc, 15 Nov 2016 | Read review
“Not sure how much choice there is for a handicapped-accessible room.”
 of 5 bubbles 1234Cindy, 1 Nov 2016 | Read review
“Roon is very confortable”
 of 5 bubbles paulbS7087DW, 26 Oct 2016 | Read review
“Higher floor, quiet side with view of mountains”
 of 5 bubbles JadepearlToronto, 9 Sep 2016 | Read review
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