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Sheraton Quito

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Sheraton Quito
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843 Reviews from our TripAdvisor Community

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Showing 385: English reviews
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Toronto
Reviewed 3 days ago NEW

Had a wonderful stay here en route to Galapagos cruise. The setting was very good, situated overlooking the center of the city, a major shopping mall 1/2 block away, lots of little restaurants in the hood The staff were over the top accommodating. Evelyn from the front desk was superb, arranging A to Z for us - even arranging for...

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Helpful?
Thank 933lesiab
New York
Reviewed 1 week ago

This hotel was accommodating in every way. The receptionist upgraded my room to a suite and I was just beside myself. I never really knew how important a good night's sleep and some pampering can do for the body and soul. I had a harrowing ordeal missing flights and trying to book another. My stay at this hotel really gave...

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Thank taerink
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear taerink, I know we already contacted you, but we wanted to thank you again for your kind words and great comments about our service. We are delighted to read about your stay and to see that we made a difference on this trip and helped you recover from your stressful journey. We hope you visit us next time you...

Ashburn, Virginia
Reviewed 1 week ago via mobile

I really enjoyed my 5-night stay here while visiting my husband who's in town for business. The hotel has a great location near a popular mall and park. The area is also safe for walking around after dark. The hotel also boasts terrific views from a rooftop terrace and gym facility.

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Thank Brenda W
Gainesville, Florida
Reviewed 1 week ago

The Sheraton Quito is an above average hotel. Located near the football stadium, it is in a safe part of Quito with lots of restaurants, malls, and cafes. The breakfast buffet was excellent, and the service in the restaurant was great. Positives. 1. Room was clean 2. Allowed late check-out which is important since flights to North American are often...

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Thank MDDad
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear MDDad, We received your comments regarding your latest experience with us and we would like to thank you for this feedback and for your preference to our brand. Your comments and suggestions certainly assists us through our continuously process of improvement. However, please, accept our sincerely apologies for not having succeed yours expectations during your time with us, I...

Baden bei Wien
Reviewed 1 week ago

Again a very nice stay in this well located business hotel. This time I was really warmly welcomed by guest relations manager Martina, who made my stay absolutely convenient. Enjoyed a lot. Had dinner in the hotel restaurant for the first time...delicious and also recommendable. See you next time!

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Thank SensationP
New York City, New York
Reviewed 1 week ago via mobile

I have stayed at this hotel on and off for several years. It is in a perfectly location for business and leisure with a large mall across the road and many good bars and restaurants in the area. The hotel is classic with ample rooms, comfy beds and modern bathrooms. The restaurant food and room service is of good quality...

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Thank culchavulcha
Bogota
Reviewed 1 week ago

Excellent location in the middle of Quito’s financial district. It is a very convenient Hotel for people traveling for business purposes or academic events. Employees are very friendly and treat customers with respect at all times.

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Thank Eduardo G
Texas
Reviewed 1 week ago

Good choice for business travelers, good attention to details, and the location is the most relevant thing when chossing this hotel, they are very close to the business district and parks and shopping and restaurantes

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Thank robglyjoseu
Zapopan, México
Reviewed 1 week ago

This Sheraton is well located in Quito and has a very good service. Food is great as well and prices adequate. Service was the best thing as everyone is very nice and responsive. Definitely a hotel to visit for business and pleasure.

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Thank dherkommer1995
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear dherkommer1995, We are very happy to receive your review and to see that you had a very nice stay with us. Thank you for your comments regarding our service, it's great to read that everyone at the hotel gave you an excellent service and that they left a great impression about our hotel. Thank you for recommending us to...

Reviewed 2 weeks ago

Quito is known as La Carita de Dios. It is the capital city of Ecuador. This city located in the north of the country. Quito has varieties of places than you can visit with your family such as La Mitad del Munto, The Carolina Park, San Francisco church, malls, shops, night clubs, stadiums, and the new airport. Quito is an...

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Thank Jessy F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting

Additional Information about Sheraton Quito

Address: Avda. Naciones Unidas Y Republica, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: RM927 - RM1,920 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Quito 4.5*
Number of rooms: 170
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Also Known As:
Sheraton Quito Hotel Quito
Four Points Quito
Quito Sheraton
Quito Four Points
Hotel Style:
#2 Business Hotel in Quito
#2 Luxury Hotel in Quito
#12 Romantic Hotel in Quito
#17 Family Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Quito staff and other travellers.
7 questions
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San Francisco, California
La Mirada, California
1 month ago
New York City, New York
2 months ago
Austin, Texas
11 months ago

See all questions (7)

Questions? Get answers from Sheraton Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors are always quieter”
 of 5 bubbles Fredito67, 15 Feb 2017 | Read review
“Higher the better. We were on 4th floor and still had a view”
 of 5 bubbles FluffyToronto, 11 Feb 2017 | Read review
“Higher floors offer better views.”
 of 5 bubbles MateoExplorador, 25 Jan 2017 | Read review
“SPG members get nice rooms.”
 of 5 bubbles none006, 13 Nov 2016 | Read review
“11 C is a great room.”
 of 5 bubbles DTL0323, 21 Oct 2016 | Read review
5 of 5