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Sheraton Quito

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Sheraton Quito
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789 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Quito
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Showing 369: English reviews
Toronto, Canada
Reviewed 2 weeks ago

We have stayed at many Sheraton locations globally. This was by far one of the best. We check in well after mid night and the receptionist's welcome was "we have been waiting for you" with a huge smile. Our room was perfect. The rate included breakfast. Fortunately we were there on a Sunday and experienced a lovely Ecuadorian brunch with...

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Thank FluffyToronto
Quito, Ecuador
Reviewed 2 weeks ago

The hospitality of this culture meets and exceeds expectations. Traveling away from home it´s great to know there is a safe and "hometown" location. Every request was met with a smile and followed up with a phone call.

Review collected in partnership with this hotel
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Thank Naomi C
Avon, CT
Reviewed 3 weeks ago via mobile

We arrived at midnight and were quickly checked to our Club Floor room that was upgraded to a suite at no extra charge, which was nice because we are only general members in Sheraton's frequent guest program. There was nothing really distinctive about our 2-room suite. It certainly could have been located anywhere in the world. While the furnishings were...

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Thank Craig B
Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago via mobile

Great service, outstanding staff, breakfast are beyond imagination! Location is perfect despite of the traffic. I strongly recommend this hotel for business, conferences and leisure. Cook's serves from international to Brazilian grill food!

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Thank rgudinov
Houston
Reviewed 4 weeks ago

Good hotel very well located needs to have a better dinner menú The room is clean and a good attetion from the staff good breakfast service Rates are expensive compare to other similar hotels In general a good experience

Review collected in partnership with this hotel
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Thank 400alejandrol
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear 400alejandrol, Thank you for sharing your review of your most recent visit with us. I am pleased to learn that the team was able to efficiently assist you during your visit and that you found the hotel's location convenient. We highly value your patronage and loyalty. We will look forward to our next opportunity to serve you. Warm regards,...

Florida
Reviewed 4 weeks ago

Super nice staff and rooms were perfect for a business trip. My first time there but when going to Quito again I'll definitely stay there. Everything that is needed for a successful business trip was right here.

Review collected in partnership with this hotel
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Thank Mark N
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear Mark N, Thank you for sharing your review of your most recent visit with us through TripAdvisor. I am delighted to learn that you found our team helpful throughout your stay and that you enjoyed our convenient. It is also rewarding to learn that you found the accommodations comfortable and that your overall visit exceeded your expectations. We thank...

Sunny Isles, Florida, United States
Reviewed 4 weeks ago

Overall excellent experience. Great installations, guest rooms, restaurants. Boutique hotel that has absolutely everything, The best asset, the employees of the hotel. Simply outstanding. Friendly, warm, focused on make the guest experience the best.

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Helpful?
Thank David C
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear David C, Thank you so much for taking the time to share your feedback of your most recent visit with us. I am pleased to learn that you enjoyed our accommodations and also the different components of your visit, especially the assistance from our associates. I have shared your positive remarks with our entire staff, for comments like yours...

Miami, Florida
Reviewed 4 weeks ago

We stayed in Quito for 3 days in January. The staff was friendly, attentive, helpful and accommodating. Rooms were clean with good temperature control. Concierge is very helpful with setting up for tours, taxis, answering questions. We felt very safe in this modern part of town - large mall (Quicentro) across the street, huge park (La Carolina) 1 block away,...

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Thank MateoExplorador
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear MateoExplorador, It's great to read your feedback and to see that you had a great time with us in January. We are happy to see that our associates made you feel welcome and that our Concierge was very helpful with all of your requirements and also that our rooms and location were according to your expectations. Please know that...

Washington DC, District of Columbia
Reviewed 21 January 2017

I traveled to Quito for work from Jan 1-6. My booking with the Sheraton was work related, but I was extremely happy with this hotel. First of all, it is centrally located. Easy walking distance to the local park and a large shopping area. Second (and in some cases, more importantly), I showed up at the front desk at 1...

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Thank ChrisMcNeely
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear ChrisMcNeely, Thank you for starting the new year with us! We are pleased to learn that you enjoyed our accommodations and also the different components of your visit, especially the assistance from our Front Desk team at the time of your arrival and that you had a pleasant rest. We strive to make all our guests feel at home...

Miami, Florida
Reviewed 18 January 2017

Everyone was very attentive and courteous, especially Germania at the club level lounge. Good location, with shopping and great park nearby, easy transportation to all places. The main stop to the red tour bus is also close. Room was very comfortable and quiet.

Review collected in partnership with this hotel
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Thank J.C. B
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear J.C. B, How great it is to read your review and see that you had an excellent stay with us! That all of our associates made you feel welcome and that our location and room were according to your expectations. Thank you for recognizing Germania and her service at the Club Lounge, we will let her know about your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting

Additional Information about Sheraton Quito

Address: Avda. Naciones Unidas Y Republica, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: RM982 - RM1,893 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Quito 4.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Sheraton Quito Hotel Quito
Four Points Quito
Quito Sheraton
Quito Four Points
Hotel Style:
#2 Luxury Hotel in Quito
#2 Business Hotel in Quito
#12 Romantic Hotel in Quito
#17 Family Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Quito staff and other travellers.
7 questions
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La Mirada, California
20 days ago
New York City, New York
1 month ago
San Francisco, California
Austin, Texas
10 months ago

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Questions? Get answers from Sheraton Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors are always quieter”
 of 5 bubbles Fredito67, 15 Feb 2017 | Read review
“Higher the better. We were on 4th floor and still had a view”
 of 5 bubbles FluffyToronto, 11 Feb 2017 | Read review
“Higher floors offer better views.”
 of 5 bubbles MateoExplorador, 25 Jan 2017 | Read review
“SPG members get nice rooms.”
 of 5 bubbles none006, 13 Nov 2016 | Read review
“11 C is a great room.”
 of 5 bubbles DTL0323, 21 Oct 2016 | Read review
5 of 5