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Hotel Quito

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Hotel Quito
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708 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Otavalo, Ecuador
Reviewed 19 December 2016

i want to start by saying that our friends forgot their tablet in their room, and we didn't realize it until hours after we checked out. we called, they checked, and they had the tablet! we went back and picked it up. what a lovely surprise in this day and age to have honest staff members. so that was awesome....

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Helpful?
Thank Andra C
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards,

A TripAdvisor Member
Level Contributor
9 reviews
Reviewed 17 December 2016 via mobile

A great place for a coffee. Full dining is available, but we just had a lovely coffee with some fantastic views over Quito. Service was excellent with a high standard throughout. Definitely worth another visit.

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Thank A TripAdvisor Member
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review, hope to have you back in the near future enjoying another great coffee with the best views. Best regards,

Aurora, Canada
Reviewed 19 November 2016 via mobile

Big open spaces and heated outdoor pool. Internet is not very strong. No concierge. Rooms are large bright and modern. Can walk to Zazo and Urko. Restaurant on 7th floor provides lovely views of Quito.

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Helpful?
Thank Carolyn D
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear guest, Thank you very much for your kind review. We are glad that you enjoyed staying with us. Hope to have you back soon. Best regards,

Sydney, Australia
Reviewed 19 November 2016

We stayed here as part of a tour and it was a great place. The room was clean with a good balcony overlooking the city of Quito. All the amenities are there in the room and the WiFi is good. The staff were all very helpful and the grounds were fantastic for birds with Hummingbirds whizzing around the huge pool....

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Helpful?
Thank TrevorMP
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards,

Reviewed 18 November 2016 via mobile

Lovely hotel with very polite and helpful staff. Room was good and lots of facilities but by far the best thing was the breakfast. Literally anything you could think of and it was all absolutely delicious!

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Helpful?
Thank Tom C
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, We are very glad that you enjoyed staying with us. Thank you very much for your kind review, hope to have you back in the near future enjoying another great breakfast. Best regards,

Reviewed 23 October 2016 via mobile

The hotel has great views, and the rooms have a bit of old fashioned charm. But I really struggled with the noise during my stay for Habitat 3. In the street there is some kind of discotheque. It's really noisy around 3 and 4 am and woke me up every night. I asked the reception staff if there was anything...

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Helpful?
Thank CharlieAndrews24
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review. We are very sorry you did not get to rest properly. We are working with local authorities in reducing noise from the street and also improving soundproofing in rooms facing the street. We have two room types business and executive, only executive rooms include breakfast and that is well stated...

Paris, France
Reviewed 21 October 2016

I stayed in the hotel for a conference. It's a fine hotel, except for the fact that it is across the street from a night club that opens from Wednesday and is closed each night at 3am with loud police sirens until everyone finally leaves the club and street. If you're looking for a good night sleep, you'd be better...

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1Thank hannahsc0tt
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review. We are very sorry you did not get to rest properly. We are working with local authorities in reducing noise from the street and also improving soundproofing in rooms facing the street. Due to the Habitat III conference in Quito the hotel was full, if you honor us with a...

London, United Kingdom
Reviewed 20 October 2016 via mobile

Stayed here for Habitat3 for a week, so the place was packed with an international crowd. I have to say the staff were always friendly and efficient throughout my stay. Cleaning of rooms was always followed up by staff checking and the whole hotel was spotless. Good breakfasts and great views all around the hotel. Rooms are fine, but a...

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Thank LoftusroadW12
Chicago, Illinois
Reviewed 17 October 2016

Helpful and nice service staff. Good views (when clear skies). Rooms facing the street are horribly noisy as their is a bar across the street, not to mention the traffic, horns and car alarms. Didn't sleep a wink. For the price ... I expect to be able to sleep.

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Helpful?
Thank Laura L
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review. We are very sorry you did not get to rest properly. We are working with local authorities in reducing noise from the street and also improving soundproofing in rooms facing the street. Hope to have you back soon. Kind regards,

Otavalo, Ecuador
Reviewed 27 September 2016

We just spent three days and three nights at the Hotel Quito, which is my go to place when I stay in Quito. I feel compelled to express our gratitude for the wonderful and caring service during our last stay. (See below.) That plus their spacious restaurant with almost 360 degrees of eye-popping city and mountain views, their outdoor heated...

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Helpful?
Thank pachamamacita
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear guest, Thank you very much for your kind review, we are glad you enjoy staying with us, we are constantly working to give our guests the best experience. An we also love our classic hotel and its grounds. We hope your partner is doing great and we are pleased that we were of help. Hope to have you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of the most exclusive residential and corporate area. With an incomparable view to the city or valley from every guestroom. The Hotel lays on a 7.5 Acres, superbly located on top of a hill, overlooking Quito's metropolis and volcanoes. Next door to the U.S. Ambassador's Residence. ... more   less 

Additional Information about Hotel Quito

Address: Gonzalez Suarez N27-142, Quito 2500, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: RM437 - RM692 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Quito 3.5*
Number of rooms: 210
Reservation Options:
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Hotel Style:
#23 Business Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Quito staff and other travellers.
10 questions
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Questions? Get answers from Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view room are quieter. The breakfast buffet was always great!!”
 of 5 bubbles ThunderBayGoofs, 20 Feb 2017 | Read review
“Ask for room not facing the main street”
 of 5 bubbles sue5290, 1 Feb 2017 | Read review
“ask for an ODD numbered room so you have a view of the mountains. Even face the street and is a bit noisy.”
 of 5 bubbles sl_traveller17, 7 Jan 2017 | Read review
“Rooms facing pool have a balcony and a beautiful view.”
 of 5 bubbles LouKYLady, 4 Jan 2017 | Read review
“ask for a room with a view!!”
 of 5 bubbles 387andrac, 18 Dec 2016 | Read review
5 of 5