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Hotel Real Audiencia

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#35 of 112 Hotels in Quito
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Real Audiencia
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302 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Atlanta, Georgia
Reviewed 1 week ago via mobile

Perfectly fine good budget hotel in good location in the historic center. One of the guys at the front desk very helpful but other not as much. Bathroom is clean and updated but beware I am a small person and shower was tight. Good value esp when you really are not going to be in your room other than to...

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Helpful?
Thank winnie1000
Houston
Reviewed 2 weeks ago

plus: the location was central, arrangements for air port pick up great. Staff professional and polite, Break fast was adequate, Lovely view from restaurant.King bedroom was spacious with adequate shelf space.Did not hear any street noise before 6 am. Minuses: hotel is drab and dated, shower stall was moldy smelling and water would flow towards the toilet area. Lumpy pillows.Area...

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2Thank skicrazyhouston
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Guest, Thank you for your feedback and observations. It is really important to us to know your opinion so we can improve everyday. We are checking with each department of the hotel about your observations. Thank you for staying with us and we hope to welcome you back in a near future. Cordially, Claudia Garzón Hotel Real Audiencia

Reviewed 4 weeks ago

Hotel staff very professional, and helpful. No elevator as this is a 4 story hotel. Restaurant on 4th floor had a wonderful view of the Santo Domingo Plaza, an historic site. Usual Ecuadorian buffet, ..found then food to be well prepared and served.

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Helpful?
Thank Greg H
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Mr. Greg H, Thank you for your feedback. We are really happy to know that you enjoyed your stay at Real Audiencia and that you found our staff professional and helpful. We are glad you enjoyed the location and the food of our panoramic restaurant. Thank you for choosing us and we hope to welcome you back soon. Cordially,...

Budapest
Reviewed 4 December 2016

The hotel has 2 strengths: competent and kind people at the recepcion, and the view from the restaurant over the square. While the bathroom was new and perfect, the wall in my room looked like a motel by a motorway, full of dirty stains - not one but many. Oil-paint tries to protect the wall at the lower part. This...

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Helpful?
Thank Lenke_13
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Ms. Lenke, Thank you for your comment on Tripadvisor and for staying with us during your visit to Quito. Your review and observations are really important for us to improve every day the quality of our service. Please receive our sincere apologies for the disadvantages that appear to you in our hotel. We will take the necessary measures to...

Reviewed 29 November 2016 via mobile

We stayed here for 2 nights. Excellent central position in the historic district. Typical building of the area. Great corner position for views over Santa Dominga square etc. Our standard double room was large enough and bathroom had good shower. Room looked dated and a bright picture or two would lift it. Very large, comfortable bed. The breakfast buffet was...

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Helpful?
Thank Annie M
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Annie M, Thank you for your feedback. We are pleased to know that you enjoyed your stay at Real Audiencia. Thank you for staying with us. We appreciate your observation of the pictures in the rooms, we will definitely do this. About the lift, we are working really hard to make this possible, since is a colonial building it...

Tucson
Reviewed 23 November 2016

I loved this hotel, it's location right in the heart of the historic old town is perfect. Everything is within easy walking distance. Considering that, it was surprisingly quiet inside the hotel. The staff could not have been kinder or more helpful, I had an early start the day I left, when I checked out at 4 am they handed...

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Helpful?
Thank badgerseal
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear badgerseal, We appreciate your feedback.We are delighted to know that you enjoyed your stay with us and that you loved the hotel. ¡Thank you for staying with us! We will be happy to welcome you back soon. Cordially, Claudia Garzón Hotel Real Audiencia

San Francisco, California
Reviewed 22 November 2016 via mobile

We stayed here twice, once when we arrived in Ecuador and once 10 days later before leaving. The second time was sheer laziness. Didn't want to go to the trouble of changing reservation made before we left the States. As mentioned by others, this place has no elevator. Rooms, even overlooking the plaza Santo Domingo, are somewhat dark and there...

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Helpful?
Thank Francoise1948
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Guest, Receive a warm greeting from Real Audiencia Hotel. We thank you for taking the time to write your feedback on Tripadvisor of your recent stay with us. We appreciate your observations and comments that help us improve and offer our guests a quality service and a better experience. Receive our sincere apologies for the inconvenient of not having...

Kalgoorlie-Boulder, Australia
Reviewed 17 November 2016 via mobile

Stayed 4 nights, on and off during our stay in Ecuador, at this hotel and found it very good. Heritage hotel in old Quito close to La Rhonda street with lots of restaurants and artisan shops. Centrally located close to all city attractions. A bit noisy if on first floor near traffic lights but to be expected in busy Quito...

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Helpful?
Thank trisicairns
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear trisicaims, ¡Thank you! We are really happy to know you enjoyed your stay at Real Audiencia, in particular our location, breakfast and the view from the hotel. We appreciate your comment and we wish to welcome you back in your next visit to Quito. Cordially, Claudia Garzón Hotel Real Audiencia

Tralee, Ireland
Reviewed 23 October 2016

This is a lovely hotel on the edge of La Ronda area. It is excellent value with a lovely restaurant on the top floor. The staff is friendly, courteous and very helpful. It is a very vibrant area with many small shops, cafes and restaurants. Everything you need is available; wifi, coffee, tea, etc.

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1Thank 115Caroline
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Ms.Caroline, Thank you for your feedback. We are happy to read that you enjoyed your stay at Real Audiencia. Thank you for choosing us, and we hope to welcome you back soon! Cordially, Claudia Garzón Hotel Real Audiencia

Houston, Texas
Reviewed 11 October 2016 via mobile

I had a great stay at this hotel. Friendly staff, clean rooms and the location can't be beat (in Old Quito and just a couple of blocks from numerous sites, including the Quito Tour Bus stop). The rooms are not large, but they were fine for my needs. The rooms are a bit noisy at times from traffic and other...

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Helpful?
Thank jjax12
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear jjax12, Thank you for your comment. We are so happy to know you find Hotel Real Audiencia a "fantastic place for the price". We work hard everyday to offer our guests nice installations with great service at a reasonable rate. Thank you for staying with us, we hope to welcome you back in the near future. Cordially, Claudia Garzón...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Concierge
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel Real Audiencia

Address: Bolivar Oe- 3-18 | Plaza de Santo Domingo, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: RM254 - RM442 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Real Audiencia 3.5*
Number of rooms: 31
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Also Known As:
Real Audiencia Hotel
Hotel Style:
#27 Family Hotel in Quito
#29 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Real Audiencia staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back proms may be quieter.”
 of 5 bubbles 115Caroline, 22 Oct 2016 | Read review
“If you want a really quiet room, ask for one that is not facing the street...”
 of 5 bubbles w2ojai, 29 Aug 2016 | Read review
“Go somewhere else”
 of 5 bubbles BobH835, 2 Jun 2016 | Read review
“Manuela Saenz Suite”
 of 5 bubbles Simmerman, 17 May 2016 | Read review
“Rooms not on the road side would be quieter.”
 of 5 bubbles KimB174, 15 May 2016 | Read review
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