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Hotel Real Audiencia

Expedia.comUS$64*
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#34 of 115 Hotels in Quito
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Real Audiencia
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320 Reviews from our TripAdvisor Community

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Showing 193: English reviews
San Juan, Puerto Rico
Reviewed 18 May 2015

The hotel Real Audience was a very good choice since it is a centric, has a panoramic restaurant giving a spectacular panorama view of the Santo Domingo church, Quito’s colonial Plaza de Santo Domingo, the bus station and the Panecillo ; and very important you can get the most important and historic places at walking distances (i.e. Plaza Santo Domingo...

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Helpful?
1Thank Johanna P
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear Johanna P, Thank you for taking the time to write about your positive experience with us. We are pleased to know that you enjoyed your stay and that you have felt the friendliness and caring attitude of all of our staff. Thank you for sharing all those wonderful places to visit and recommendations to future guests, I'm sure they...

Auckland Region, New Zealand
Reviewed 18 May 2015

A lady travelling solo and the staff made my stay especially Nathaly she made the day with the tour she organized last minute. A big thanks to management for upgrade on last night back in Quito after night in Mindo.Free bag storage appreciated.Thanks to the boys in reception for charging my camera when it didn't charge in room. Excellent breakfast...

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Helpful?
1Thank KiwiBird2015
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear KiwiBird2015, Thank you for writing about your experience with us. We are happy to know you had a great stay! Part of our service is to always go further on our guest’s needs. I will make sure our front desk staff read your review, I'm sure they will be very happy, especially Nathaly. Thank you for staying with us...

Seattle, Washington
Reviewed 16 May 2015

Great location, helpful staff, convenient to walking the old town. Lots of hot water, clean room, more than adequate breakfast, free wi-fi. Our room had a nice view overlooking the plaza. If you open the window, fresh air is nice, but there is sometimes street noise. It didn't bother me, but if you are a light sleeper, maybe a room...

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Helpful?
Thank travellinghobbit66
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear travellinghobbit66, We are delighted to know that you enjoyed your stay at Real Audiencia Hotel. Thank you for your review. We are glad you enjoyed all of our services, which are part of offering a great experience to all of our guests. We hope to welcome you back soon. Cordially, Hotel Real Audiencia

Nassau
Reviewed 3 May 2015

Lovely hotel, close to many points of interest and right on bus/transit lines. The hotel staff were very helpful, the breakfast tasty with a nice view of the nearby park. The room was very clean and well appointed.

Review collected in partnership with this hotel
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Helpful?
Thank Barbara L
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear Ms. Barbara L, Thank you for your feedback! We feel so happy to read comments like yours, especially to know that you enjoyed our great location in the old town and all of our services. Thank you for choosing us for your visit in Quito, We look forward to welcoming you back very soon. Cordially, Hotel Real Audiencia

Pahoa, HI
Reviewed 17 April 2015

We stayed here 3 nights and enjoyed it. For 80 something dollars it was quite a bargain. Great location in Old Town. I'd give it 5 stars if the internet had been better, so if that doesn't matter consider this a 5 star review. The restaurant where you'll have the included breakfast has one of the best views in Quito....

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Helpful?
Thank punaRob
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear punaRob, Thank you for your feedback. We are happy to read that you had a great stay at Hotel Real Audiencia and that you took advantage of our location in downtown. Additionally I am pleased to know that you found our staff helpful during your stay. As for the Wi-Fi service, I will talk immediately with the department of...

London, United Kingdom
Reviewed 15 April 2015 via mobile

Stayed here during the trip to Galapagos. You can't beat the location of this hotel. It's in the old town area but in the quiet part of it. We didn't have problem with the noise from the street. We got upgrade to the suite which is amazing, but overall the hotel is well maintained and clean. The people at the...

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Helpful?
1Thank LeoLHR
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear LeoLHR, Thank you so much for your great feedback. We feel delighted to know that you enjoyed your stay at Hotel Real Audiencia. We work hard each day to make all our guests feel happy during their stay and we believe we accomplished it with you. Thank you for recommending us! We hope to have you back soon. Cordially,...

New Orleans, Louisiana
Reviewed 20 March 2015

The hotel was clean, very helpful English speaking staff, Wi-Fi available. No elevator a bit of challenge with the high altitude. Great, great, great location. No smells noted. I did see some repair construction going on in the patio, which was closed for the repairs. The views were great. The reviews about the street noise in the outer rooms is...

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Helpful?
Thank Cyn S
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear Cyn S, Thank you for your feedback and for staying with us. Our main objective is to provide an excellent service to all of our guests, and it is great to read that you enjoyed our installation and location. We appreciate your remark about the street noise, however at the moment all rooms that face the street have sound...

Ubrique, Spain
Reviewed 2 March 2015

You are near all the action in the old town here. La Ronda is down the hill and the heart of Colonial Quito is a few cuadras up the hill. The staff are friendly and helpful. The hotel has 4 floors and no lift. It is in need of a make over. The rooms are OK. WIFI is available everywhere...

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Helpful?
Thank Jacko070
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear Jacko070, We appreciate you taking the time to share about your experience with us. It is great to hear that you enjoyed our privileged location and that our staff helped you in all your requirements. However it is regrettable to know that breakfast and prices of transportation and laundry did not meet your expectations. I have forwarded your remarks...

San Francisco, California
Reviewed 14 February 2015

I would have given this place a lower rating if not for the very nice top floor dining room. That is about it. We were given room 201 which is right by the marble staircase above the marbled entry way and checkin counter and faces the street. Do not accept this room or any other room facing the street. Being...

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Helpful?
2Thank TurkTraveler2016
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear TurkTraveler 2015, Thank you for sharing your review of your stay with us. Please know that I have taken detailed notes of your complaints and that I will share them immediately with our team. We will take the necessary actions to ensure it never occurs again. It is very important to us that we create an unforgettable experience when...

Langley, Canada
Reviewed 14 February 2015

The hotel is in a beautiful old colonial building with marble staircases and is located across the street from the Santo Domingo Church and plaza. Our room window looked down on the church and up the hill to the large angel statue towering above the city on one of the many hills above the city. Beautiful views particularly at night...

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Helpful?
2Thank banditoo
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear Guest, We appreciate you taking the time to write your feedback about your stay at Hotel Real Audiencia. Thank you! It is great to know that you enjoyed all our facilities and services and that you had a pleasant stay with us. We hope to have you again soon. Cordially, Hotel Real Audiencia

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Concierge
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel Real Audiencia

Address: Bolivar Oe- 3-18 | Plaza de Santo Domingo, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: RM202 - RM417 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Real Audiencia 3.5*
Number of rooms: 31
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Also Known As:
Real Audiencia Hotel
Hotel Style:
#11 Best Value Hotel in Quito
#27 Family Hotel in Quito
#29 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Real Audiencia staff and other travellers.
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Questions? Get answers from Hotel Real Audiencia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms facing the street!”
Daffle, 2 Apr 2017 | Read review
“If you're very sensitive to noise, ask for a non-streetside room.”
581victoriat, 29 Mar 2017 | Read review
“ask for a room with view to el Panecillo”
770darwinc, 15 Feb 2017 | Read review
“Back proms may be quieter.”
115Caroline, 22 Oct 2016 | Read review
“If you want a really quiet room, ask for one that is not facing the street...”
w2ojai, 29 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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