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Hotel Reina Isabel

Booking.comUS$76*
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#13 of 114 Hotels in Quito
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$83*
US$76*
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US$83*
US$83*
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Hotel Reina Isabel
Hotel Reina Isabel
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712 Reviews from our TripAdvisor Community

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Showing 376: English reviews
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Reviewed 1 week ago

We stayed here for one week in April 207. It's clean, on a bus route, centrally located , had good wifi, and the staff was helpful. Breakfast was quite good , with fresh juices, fruit, scrambled eggs, various breads, croissants, yogurt, cheese, ham slices, etc. One morning they had rice, another day a kind of yummy ratatouille , one day...

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Helpful?
Thank Mooze P
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Mooze P, thank you for your great comment and sharing your opinion with other travellers on Tripadvisor. We are happy to hear that you enjoyed your stay with us and that our staff made your holiday most comfortable. Our small but "yummy" breakfast helps with a good start in the morning to walk the attractions of Quito in the...

Dayton, OH
HOTEL’S FAVOURITE REVIEW
Reviewed 1 February 2017

17 friends of mine and I stayed at this hotel prior to and after a mountain climbing trip. It is a small boutique type hotel. The staff are highly professional in appearance and in their service. They really "hustle" to get things done. I had no problem using English. The rooms are clean and modern with an up to date...

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Helpful?
3Thank TravellingDuo53
About Hotel's Favourite Review
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear TravellingDuo53, thank you for taking your time to share your experience with other travellers on Tripadvisor and hopefully not only you but also your 17 friends enjoyed their time with us. ;-) We are very proud of our staff and are glad to inform your that every receptionist speaks a very good english. Also, we loved to hear that...

Palatka, Florida
Reviewed 2 weeks ago via mobile

My friends and I came to Quito for vacation and we absolutely loved Hotel Reina Isabel. The customer service was top notch. Our Hostal for the Galapagos was changed last minute and Juan Chung called them to for us to find out what was happening. They would call cabs for you, provided coffee if you were going out early before...

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Helpful?
Thank Lindy R
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Lindy R., thank you for taking you time to leave us such a great comment on Tripadvisor. We are glad to hear that you enjoyed your stay with us and that especially Juan Chung made you feel most comfortable. Always eager to help in what you need. Hopefully for your next visit to Quito we will be again of...

Catania, Italy
Reviewed 3 weeks ago

This hotel has huge rooms, very well cleaned and well furnished. The location is very good, since it is just few walking meters from the are of pub and restaurants, and at same time it is easy to reach the historical city center by a taxi. The staff is very friendly and professional, I would recommend to anyone in business...

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Helpful?
Thank Fabio252
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Fabio252, thank you so much for sharing your opinion with other travellers on Tripadvisor. We are glad to hear that you enjoyed your stay with us and that our staff let you feel most comfortable. Hopefully for your next stay we will be again of your choice. Kind regards, The Reina Isabel Team

Reviewed 3 weeks ago

I judge an organization by the care and quality of its people. There are no better than Hotel Reina Isabel. Comfortable, clean, safe, friendly yet professional. An abundance of english speakers made my stay easier. You can pay more for comfort, but why?

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Helpful?
Thank Edward S
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Edward S, thank you so much for your great review. You know, it is these kind of comments that are keeping us going and believe me our staff apreciates it so much. Hopefully for your next visit we will be again of your choice! Kind regards, The Reina Isabel Team

Oegstgeest
Reviewed 4 weeks ago via mobile

My 12th visit to Quito for business but first time in this area. Very good hotel in lively area. Staff speaks very good English and very friendly. Rooms are clean and nice. Wifi is perfect. Restaurant is good, breakfast also. Worthwile coming back for sure. Worth every penny

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Helpful?
Thank Rob241167
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Rob241167, thank you for your great comment on Tripadivosr. We are happy to hear that you enjoyed your stay with us and that we have been worth every penny for you. Hope to see you soon in Quito! Kind regards, The Reina Isabel Team

Reviewed 20 March 2017

Very nice hotel! Conveniently located by many restaurants and cafes. Amazing staff! Very helpful with anything we needed including special accommodations and helpful tips and information. Very spacious room.

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Helpful?
1Thank Milton A
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Dear Milton A, thank you for taking your time to leave us such an excellent comment on Tripadvisor. We are happy to hear that you enjoyed your stay with us and hopefully we will be again of your choice when visiting Quito. Kind regards, The Reina Isabel Team

Reviewed 8 March 2017

We arrived here with a good friend who visited the city, we were struck by the impressive mural at its entrance and the atmosphere that its space offers full of innovative designs next to the doors of several cinemas that screen social, cultural, Distant to the one of the rooms of the line "Hollywoodense" The conversation ended for a couple...

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Helpful?
1Thank Josue N
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Josue N, thank you for taking your time to leave us such an excellent comment on Tripadvisor. We are happy to hear that you enjoyed your stay with us and hopefully we will be again of your choice when visiting Quito. Kind regards, The Reina Isabel Team

Toronto, Canada
Reviewed 7 March 2017

We were upgraded to a suite in what might be the newer part of the hotel. Jacuzzi, lots of channels, wifi no issues, largish safe. Bed was comfortable and spacious room. Breakfast was good, not 5 star but good with lots of fruits available. Street noise wasn't a problem but I sleep with plugs anyways. Gym was excellent with steam...

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Helpful?
2Thank shoguneye
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear shoguneye, thank you for taking your time to leave us such a great comment on Tripadvisor. We are glad that you could enjoy your stay in one of our free upgrade suites and that you relaxed in our Spa center. Hopefully, on your next visit to Quito we will be again of your choice.. Kind regards, The Reina Isabel...

Launceston, Australia
Reviewed 7 March 2017

We were happy with our room, which was quite large with 2 double beds, Jacuzzi and a sitting area. We were originally in room 313, but the A/C wasn't working so we got moved to room 714, which was probably a better room being on a higher floor from the noise of the traffic (which wasn't really an issue anyway)....

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Helpful?
1Thank Warick464
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Warick464, thank you for your excellent comment and sharing your experience with other travellers on Tripadvisor. We are glad to hear that you enjoyed your stay with us and are sorry about the inconveniece you had with the room and the bar bill. Nevertheless, we are also happy that we could solve these problems to your expectations. Hopefully on...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
This chic hotel with spa and gym facilities is in the heart of the lively Mariscal district. All rooms have city views and free Wi-Fi. Massage sessions can be booked. At Hotel Reina Isabel guests can relax in the sauna room or visit El Ejido Park, 6 blocks away. Quito's historic center is 4.8 km away. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. A american breakfast with regional jams, bread and coffee can be enjoyed daily. Lumo Restaurant offers international cuisine and room service. Argento Lounge bar serves after-dinner drinks. Shuttle service to Mariscal Sucre Airport, can be arranged. ... more   less 

Additional Information about Hotel Reina Isabel

Address: Av. Amazonas N-23-44 y Veintimilla, Quito, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: RM349 - RM497 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Reina Isabel 3.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Hotels.com, TripOnline SA, getaroom.com, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Hotel Reina Isabel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Reina Isabel Hotel
Hotel Style:
#5 Spa Hotel in Quito
#11 Family Hotel in Quito
#14 Romantic Hotel in Quito
#20 Business Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Reina Isabel staff and other travellers.
15 questions
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Granbury, Texas
over a year ago

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Questions? Get answers from Hotel Reina Isabel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors will have better views, and will likely be quieter.”
moozep, 21 Apr 2017 | Read review
“Higher in the hotel will get you better views.”
slowtraveler2017, 2 Mar 2017 | Read review
“Corner in main bldg.”
WANDERERflorida, 15 Feb 2017 | Read review
“Rooms ending x09 or x10 on floors 5 and up can get you a distant view of Cotopaxi.”
RCMV, 4 Feb 2017 | Read review
“there are really very limited views as it's in the centre of built-up downtown, but you could ask for a quieter and more interesting room!”
SueS967, 30 Jan 2017 | Read review
5 of 5
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US$76* /night
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Prices are for 1 room, 2 adults
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