We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 08/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Casa San Rafael

    Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$2
    US$50
    US$49
    US$50
    US$49
    Traveller (143)
    Dining (21)
    Room & Suite (16)
    Forum Hotel
    227 reviews
    #5 of 60 hotels in Cuenca
     
    Hotel Los Balcones
    425 reviews
    #4 of 60 hotels in Cuenca
     
    Hotel Oro Verde Cuenca
    659 reviews
    #1 of 60 hotels in Cuenca
     
    Mansion Alcazar Boutique Hotel
    332 reviews
    #2 of 60 hotels in Cuenca
     
    Overview

    • Excellent78%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible0%
    Travellers talk about
    “eggs” (23 reviews)
    “street noise” (13 reviews)
    Free Wifi
    Breakfast included
    Room Service
    3.5 Star Hotel
    All hotel details
    Forum Hotel
    227 reviews
    #5 of 60 hotels in Cuenca
     
    Hotel Los Balcones
    425 reviews
    #4 of 60 hotels in Cuenca
     
    Hotel Oro Verde Cuenca
    659 reviews
    #1 of 60 hotels in Cuenca
     
    Mansion Alcazar Boutique Hotel
    332 reviews
    #2 of 60 hotels in Cuenca
     
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 10 other deals from US$49
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cuenca hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "930a47c7a5b24173bd1d855ea31e0205", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2416236,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[39321258],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2017},"checkout":{"day":8,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":49,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"930a47c7a5b24173bd1d855ea31e0205","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":50,"lowestMetaPrice":49,"additionalPartner":false,"highestMetaPriceDisplay":50,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":50,"lowestMetaPrice":49,"highestMetaPriceDisplay":50,"hotelName":"Casa San Rafael","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjkzMGE0N2M3YTViMjQxNzNiZDFkODU1ZWEzMWUwMjA1IiwiQUlLIjoiZmFkMmIxMWQ5MTM5NDdhY2E5NjljMGVlNmU2OWJiNTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"seeMoreMessage":null}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "08/05/2017", "lowestPrice": "US$49", "hasDates": true, "hacComplete": true, "contentIdMappings": {"41180261":"Expedia","109313605":"HotelsCom2IB","79524682":"CheapTicketsEWS","78955663":"OrbitzEWS","54271415":"TravelocityEWS","39321258":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    Reviewed 3 weeks ago

    This is the second time I've stayed at Casa San Rafael. I was as happy on this visit. The inn has a terrific location. Walking distance to everything in colonial Cuenca. The inn is well appointed and quite charming. The staff is hospitable and willing...More

    Helpful?
    Response from Vale Sofia C, Director de Recepción at Casa San Rafael

    Thank for choosing our hotel and thank you for your comment; All your comments are essential to improving. it is a pleasure to hear that you enjoyed your stay with us. We hope to see you soon.

    Reviewed 4 weeks ago

    Beautiful hotel, free validated parking a couple blocks away. Friendliest staff, offered to help with luggage from our car. Spoke English and Spanish. Security at the hotel was nice; locked front door only opened by staff. Free breakfast was delicious (choice of eggs-fried or scrambled,...More

    Helpful?
    Response from Vale Sofia C, Director de Recepción at Casa San Rafael

    Thanks for taking time to leave your opinión, it is a pleasure to hear that you enjoyed your stay with us. All your comments are essential to improving our service, we are to make your visit at the best, we hope to see you soon.

    Reviewed 13 March 2017 via mobile

    I ll leave the following details to sustain the 3 points overall rating: 4● : authenticity of the place, quality & stability of the wufi, security at the entrance door, breakfast quality and well served 3●: room size (207) was very small with no windows...More

    Helpful?1  
    Response from Vale Sofia C, Director de Recepción at Casa San Rafael

    Dear Traveler. Thank you for taking the time to write a review of our Hotel. All your comments are essential to improving our service, we apologize for the inconvenience, we will work to improve the points you mentioned.

    Reviewed 7 March 2017

    We were looking for a nicer and calmer place to stay than the BnB we already knew. On Tripadvisor we found la Casa San Rafael and booked it - due to the very good rating. We were not really disappointed, but thought that price and...More

    Helpful?
    Response from Vale Sofia C, Director de Recepción at Casa San Rafael

    Dear Traveler. Thank you for your comment and for choosing our hotel. All your comments are essential to improving. In fact, the date of your stay was a holiday, therefore the movement inside and outside the hotel is higher than normal. We work to improve.

    Reviewed 27 February 2017 via mobile

    We came to celebrate Carnival. We found this hotel thru Trip Advisor. It is located at a restaured antique house. It is close to everything you would like to see. Walking thru the Calle Larga and strolling at the Barranco with the sound of the...More

    Helpful?
    Response from Vale Sofia C, Director de Recepción at Casa San Rafael

    Dear Mayra, Thanks for your comment, we are happy to know that your stay was satisfactory. Remember we are for everything you need, if you return to cuencccc do not hesitate to contact us.

    Forum Hotel
    227 reviews
    #5 of 60 hotels in Cuenca
     
    Hotel Los Balcones
    425 reviews
    #4 of 60 hotels in Cuenca
     
    Hotel Oro Verde Cuenca
    659 reviews
    #1 of 60 hotels in Cuenca
     
    Mansion Alcazar Boutique Hotel
    332 reviews
    #2 of 60 hotels in Cuenca
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    Details
    • Price range
    • US$55 - US$85 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Cuenca
    • #2 Romantic Hotel in Cuenca
    • #3 Business Hotel in Cuenca
    • #4 Best Value Hotel in Cuenca
    Photos
    Traveller (143)
    Dining (21)
    Room & Suite (16)
    Hotel & Grounds (108)
    Nearby
    Nearby Hotels
    Hotel Patrimonio
    12 reviews
    .14 km away
     
    Hotel Presidente
    115 reviews
    .19 km away
     
    Hotel Coronel
    39 reviews
    .07 km away
     
    Hotel Boutique Santa Lucia
    377 reviews
    .20 km away
     
    Nearby Restaurants
    Fabianos Pizzeria
    551 reviews
    .21 km away
    La Brasserie
    107 reviews
    .30 km away
    Hotel Santa Lucia
    100 reviews
    .20 km away
    Sucre Sale Cafe
    74 reviews
    .31 km away
    Nearby Attractions
    New Cathedral (Catedral de la Immaculada)
    694 reviews
    .42 km away
    Plaza Abdon Calderon
    537 reviews
    .39 km away
    Museo Catedral Vieja
    258 reviews
    .31 km away
    Museo de las Culturas Aborigenes
    159 reviews
    .53 km away
    Questions & AnswersAsk a question
    celine a
    my flight arrives at 6:50 from GYE. How do I get you your hotel. i have a reservation. thank you
    17 September 2016|
    Answer Show all 4 answers
    Response from Holly M | Reviewed this property |
    We took a cab from the airport. It's the easiest way. Just show the driver the address, it works whether he speaks English or not.
    0
    Votes
    Carmen Marta O
    Is there and elevator? Thank you.
    6 November 2015|
    Answer Show all 4 answers
    Response from RogerFH | Reviewed this property |
    Additionally, about Casa San Rafael in Cuenca, Ecuador: There is no transport to a cruise-port, since there is none. Cuenca is high in the Andes, so no cruises. The airport is close by, a dollar or so by taxi. Enjoy.
    0
    Votes
    Kimba628
    Is there transportation to the cruise port from your hotel? Is there transportation to your hotel from the airport?
    13 September 2015|
    Answer Show all 2 answers
    Response from nataliad216 | Reviewed this property |
    If they do not have one, I am sure they can refer you to a company that would take you to the port. They are very helpful.
    0
    Votes
    Room Tips
    "I think all the rooms were good. Just be aware on the third level at least some of the rooms have no window..."
    Read review
    "Inside rooms seem quieter"
    Read review
    "Some rooms have balcony. Get a room with a balcony."
    Read review
    "We were on the street, and it was a little noisy, but I wouldn't trade it. I love the street sounds in..."
    Read review