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Casa San Rafael

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Casa San Rafael
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415 Reviews from our TripAdvisor Community

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Showing 258: English reviews
London, United Kingdom
Reviewed 4 February 2016

This is a family run hotel near the centre. The building is more than a hundred years old but has been updated and is full of character. A special mention for the staff who went out of their way to be welcoming and helpful. The breakfasts were very good. We enjoyed our stay here and wished we could have stayed...

Thank Bill R
Charlotte, North Carolina
Reviewed 1 February 2016

We have stayed there many times and know the family that owns and operates. It is a "must see" establishment. Very clean and elegant. Easily the best value in town. The family has gone to great pains to keep the rooms clean and the breakfasts are to die for. Everyone who works at the hotel are very friendly and most...

1Thank millerj1pcaob
Vashon, Washington
Reviewed 31 January 2016

It is hard to describe how nice our experience at Casa San Rafael was. The colonial hotel is beautiful, the room we had was very comfortable, and the hospitality was wonderful. The proprietress, Maria Eugenia, as well as her family and staff, treated my wife and I as though we were family. During our stay some of the other guests...

3Thank bobthomas2016
Columbus, Ohio
Reviewed 20 January 2016 via mobile

Wonderful place. Very convenient. Breakfast was wonderful and included each morning. Wifi was pretty good. The staff was very hospitable. We had a double bed room with a balcony facing the city. It's safe with the locked entrance. Great areas outside the rooms to relax. Only a couple blocks from the center of town.

Thank Thedannfamily
Jamesville, New York
Reviewed 15 January 2016

We stayed here for three nights in room 205. Very tiny, but had a balcony door that opened, which was great for the night air. Lots of traffic on the street below but no problem for us since we travel with Mack's earplugs. In our five weeks traveling all over Ecuador, this place had the best, most reliable hot water...

Thank peggyo57
Reviewed 30 December 2015

I had the privilege of spending 3 nights in the Casa San Rafael, a converted colonial home located just 3 blocks from the main square of Cuenca. The hotel staff were exceptionally friendly and helpful. They were always available, and greeted me cheerfully each time I entered the hotel. My room (206) was very comfortable, clean and well appointed. It...

Thank Visiting_vistas
Reviewed 24 November 2015

Charming property ideally located in Cuenca. Friendly staff are eager to make your stay in Cuenca great. Clean, comfortable rooms, plenty of hot water for your shower and tasty daily breakfast. This is a great place to base your explorations out of.

Thank Larry K
Cuenca, Ecuador
Reviewed 21 November 2015

Ana Carolina is a polite young belle damme who works here and allways makes it better the stance in this beautiful place, you can have a relaxed, calmed days in this beautiful colonial house, because is just like your dreams house. even been in historic center and you dont feel and dont realize you are in a noisy street.. my...

Thank Julio R
Westhampton, New York
Reviewed 21 November 2015

We stayed for three days at the Casa San Rafeal in mid-November booking three rooms with other family members.This small hotel is more of a Bed&Breakfast we see here in the States.This once one grand family hometurned inn emanates an atmosphere of comforting & quiet elegance that is safe and secure further supported by a thoughtful & caring staff eager...

Thank rrbier
London, United Kingdom
Reviewed 17 November 2015 via mobile

My husband and I stayed here whilst travelling around Ecuador. The hotel has such a charm about it that makes you feel comfortable and looked after straight away. The staff are great, breakfast is good, rooms are very clean with a good shower. Perfect location in the midst of shops and a few mins walk to the main square.

Thank Jo B

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Casa San Rafael is the brainchild of a Cuencan family, that invites you to share the special warmth manifested in every corner of a charming heritage house of Cuenca, staffed by the extended family of the owners. ... more   less 

Additional Information about Casa San Rafael

Address: Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: RM218 - RM373 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa San Rafael 3.5*
Number of rooms: 13
Reservation Options:
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Hotel Style:
#1 Family Hotel in Cuenca
#2 Best Value Hotel in Cuenca
#2 Romantic Hotel in Cuenca
#3 Business Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Casa San Rafael staff and other travellers.
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Questions? Get answers from Casa San Rafael staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have balcony. Get a room with a balcony.”
 of 5 bubbles Alpanjay, 21 Jan 2017 | Read review
“We were on the street, and it was a little noisy, but I wouldn't trade it. I love the street sounds in the morning!”
 of 5 bubbles rosebud215, 3 Jan 2017 | Read review
“Great place to stay if you want to walk and take in the historic district!”
 of 5 bubbles JillN194, 25 Nov 2016 | Read review
“Ask for a room with a window!”
 of 5 bubbles Santiago1586, 8 Aug 2016 | Read review
“any room on the second or third floor is nice. There is no elevator, so that is something to consider.”
 of 5 bubbles HollyM152, 3 Aug 2016 | Read review
5 of 5