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Casa San Rafael

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
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425 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Phoenix, Arizona
Reviewed 19 September 2015

We spent two nights in Cuenca. We enjoyed our first night in another hotel, but came across Casa San Rafael, met the owners, and fell in love. We decided to stay the night and was amazed but the incredible friendliness of the owners and staff of the hotel. I have never met nicer people! The rooms were very nice, quaint,...

1Thank TaylorSapero
Miami, Florida
Reviewed 16 September 2015

This hotel has appealing decor and warm and friendly staff. The owner insisted on sending me upstairs with some hot tea for the evening. It's right in the downtown area near Parque Calderon so easy to soak in the atmosphere of historic Cuenca. A nice place to stay. The basics were solid. The shower was hot, the bed comfortable, and...

Thank Dan M
Frome, United Kingdom
Reviewed 13 September 2015

This hotel is very pretty, and the friendly staff really make it a great experience. The food is yummy - try poached eggs in a desert glass with a spoon - or the plentiful fruit and yogurt; nothing is too much trouble for the staff. The only reason I did not give it the full 5 stars if you are...

Thank Sophie H
New York City, New York
Reviewed 27 August 2015

I enjoyed our stay at Casa San Rafael. We actually ended up staying 2 days longer than originally planned, and part of that was due to the excellent service and experience we had with the staff at Casa San Rafael. Everyone at the front desk was very accommodating, including allowing us to leave luggage there while we went to visit...

Thank Joe G
Reviewed 3 August 2015

We had a great stay at Casa San Rafael! Our room was beautiful, with comfy beds and nice, clean, modern bathrooms. The staff was fantastic and helped us to arrange parking for our rental car (1 block away - very easy and well priced!). The included breakfasts were fresh, tasty, and satisfying, and the location could not be better. You...

Thank Anna G
Antibes, France
Reviewed 21 July 2015

From the moment i enter this little Hotel,i felt relaxed,all has been taken care so well to make you feel that you are entering in an other era.The Owners always make sure that all is perfectly in orther an you are comfortable enjoying the beauty of this little jewel of Cuenca.Though the house is an old building,all has been restored...

1Thank Tamiko_Ai
Reviewed 16 July 2015

Very nice place to stay in Cuenca. The hotel is a lovely older house with antiques and nice common areas. The staff is friendly and helpful. It is located a few blocks from the main square. They can also help arrange tours in the area.

Review collected in partnership with this hotel
1Thank leeann1
Bradenton, Florida
Reviewed 15 July 2015

Casa San Rafael is the perfect place to stay if you are looking to enjoy the sights of Cuenca and its nearby attractions. First off-a stay at Casa San Rafael guarantees you a good night's sleep (on a firm mattress), an excellent shower (with water temp. and pressure to refresh), a delicious breakfast to energize you, and overall accommodations to...

Thank 839susan
Wallington, New Jersey
Reviewed 27 June 2015

Great location, a few blocks from parque Calderon. Beautiful renovated small Colonial house. Rooms are extra clean and cozy. Everyone was very pleasant and helpful. Will come back, no doubt. Will recommend it to everyone. Loved it.

Review collected in partnership with this hotel
Thank nataliad216
Portland, Oregon
Reviewed 20 June 2015

A very friendly and helpful staff add to the extreme charm of this beautiful hotel. We were there 4 nights, and were very comfortable. Breakfast was lovely and plentiful, our room had a little balcony where we could watch the goings on in the street below. Nice little arty details decorate the interior of the hotel, the atmosphere is just...

Review collected in partnership with this hotel
Thank Tami D

148 photos of this hotel

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07/05/2017 08/05/2017
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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Casa San Rafael is the brainchild of a Cuencan family, that invites you to share the special warmth manifested in every corner of a charming heritage house of Cuenca, staffed by the extended family of the owners. ... more   less 

Additional Information about Casa San Rafael

Address: Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: RM241 - RM359 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa San Rafael 3.5*
Number of rooms: 13
Reservation Options:
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Hotel Style:
#1 Family Hotel in Cuenca
#2 Romantic Hotel in Cuenca
#3 Business Hotel in Cuenca
#4 Best Value Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Casa San Rafael staff and other travellers.
5 questions
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Questions? Get answers from Casa San Rafael staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all the rooms were good. Just be aware on the third level at least some of the rooms have no window, a sklylight yes.”
18Anita61, 4 Apr 2017 | Read review
“Inside rooms seem quieter”
WadayCopa, 27 Mar 2017 | Read review
“Some rooms have balcony. Get a room with a balcony.”
Alpanjay, 21 Jan 2017 | Read review
“We were on the street, and it was a little noisy, but I wouldn't trade it. I love the street sounds in the morning!”
rosebud215, 3 Jan 2017 | Read review
“Great place to stay if you want to walk and take in the historic district!”
JillN194, 25 Nov 2016 | Read review
5 of 5
US$49* /night
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Prices are for 1 room, 2 adults
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