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Hotel Boutique Santa Lucia

Travellers' Choice award winner
#8 of 60 Hotels in Cuenca
GreenLeadersGold level
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Hotel Boutique Santa Lucia
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371 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Palm Springs, CA
Reviewed 22 July 2014

This hotel is just one block away from the center of Cuenca. The hotel is an amazing repurposing of an old grand aristocratic house. The rooms are not modern and sterile, instead rather richly appointed. The Internet is fast and free. My bathroom had plenty of counter space. The breakfast is very nice. It's served in bistro area in the...

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Helpful?
Thank Todd2PS
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our restaurants and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla

Las Cruces, New Mexico
Reviewed 22 July 2014

We stayed at The Santa Lucia for three nights as part of our Happy Gringo Tailormade Tour. This Hotel is centrally situated and ideal for walking to many sights. The Santa Lucia is a beautiful old Mansion restored into a gracious Hotel ,our room was upstairs(no elevator) large and tastefully decorated, it faced away from the busy street a comfortable...

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1Thank exbritjenni
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our Hotel and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla

Austin, Texas
Reviewed 8 July 2014

Wonderful old boutique hotel with modern upgrades. Helpful, friendly staff, willing to meet all requests. Good location, neat bar, excellent breakfasts. Within walking distance of most of the major cultural and historical sights.

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Thank Dar M
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our bar and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla

London, United Kingdom
Reviewed 20 June 2014

We stayed here for three nights as part of a package (with Journey Latin America) in May. Our large room was right at the top of this somewhat grand boutique hotel. Ideally placed in town with lots to see close by. As previous reviewers have stated the service is impeccable and all the staff extremely courteous and helpful. On our...

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Helpful?
Thank Denise C
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Denise, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our rooms and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla

Tucson, Arizona
Reviewed 9 June 2014

We stayed in a room upstairs on a street with a King Bed. We had "an upstairs" inside our room with two additional single beds (so would be good for people traveling with children).. We didn't use that space, with just the two of us. The room was very elegant and quaint, plenty of room inside. We had a big...

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Thank 222Melanie
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our location and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla

Idaho
Reviewed 29 May 2014

My wife and I spent 4 nights at the Santa Lucia. It was a wonderful experience, as was Cuenca itself. The Santa Lucia is a 1st class hotel with impeccable service, comfortable accommodations and one of the finest restaurants in the city. Just walking into the luxurious lobby (a garden courtyard that houses the restaurant) sets you at ease. The...

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Helpful?
Thank 2travelonabudget
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our buffet breakfast and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio...

Miami, Fl
Reviewed 12 May 2014

Recently stayed 2 nights at this small hotel and found it to be an excellent hotel in almost every respect. It also had, surprisingly enough an excellent restaurant where we found business people from the area eating lunch. The room was very large (2 floors) with modern facilities, balcony, and the most comfortable king I can remember having in a...

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2Thank Prophet9fla
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our buffet breakfast and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio...

Singapore, Singapore
Reviewed 6 May 2014

I stayed two nights during my recent trip to Cuenca and I am glad I chose this property; it was definitely excellent in every way: Location - 1 block from the main square, and within walking distance to every attraction in the city Service - exemplary and attentive staff who were always ready to help Rooms - simply delightful; clean...

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Helpful?
Thank hotspot78
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed! Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla

Hong Kong, China
Reviewed 26 April 2014

We only had one night at Santa Lucia but it proved the perfect base as we explored the beautiful and beguiling city of Cuenca. Our room was high ceilinged, featuring an unexpected mezzanine above with two single beds, decorated and furnished throughout in keeping with the hotel's historic status. The hotel shared area ceilings are particularly impressive and add to...

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Helpful?
Thank Penandforkinhand
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our buffet breakfast and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio...

Gainesville, Florida
Reviewed 20 April 2014

Hotel Santa Lucia is located in the historic area of Cuenca, Ecuador near the main square. It is a restored mansion and is beautiful. The rooms are very comfortable. The dining excellent and the staff was friendly and helpful. I would stay here again.

Review collected in partnership with this hotel
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Thank MaryanneW900
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our restaurants and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Beautiful colonial hotel located in the center of Cuenca. Just two street blocks from the central park, it has twenty exquisite decorated rooms. Each room is different from each other and they have all the comfort of a modern style room. Inside the hotel there are two restaurants considered two of the best restaurants of the city. The first one is named Bacus Caf., and it serves a modern Ecuadorian cuisine Nouve style. The second one is a Trattoria named Novecento. It is considered the best Trattoria of the whole country. ... more   less 

Additional Information about Hotel Boutique Santa Lucia

Address: Presidente Borrero 8-44 y Mariscal Sucre, Cuenca 010150, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: RM518 - RM921 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Boutique Santa Lucia 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Santa Lucia Hotel
Hotel Style:
#2 Green Hotel in Cuenca
#4 Luxury Hotel in Cuenca
#6 Business Hotel in Cuenca
#6 Family Hotel in Cuenca
#9 Romantic Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Boutique Santa Lucia staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask not to be on third floor. A bit of a hike.”
 of 5 bubbles minnetonkatours, 1 Mar 2017 | Read review
“ask for a room on the 2nd floor”
  • decor
  • room to relax or read
 of 5 bubbles Fancypaw, 11 Jan 2017 | Read review
“We've always been given rooms on the third floor. The maid station is just around the corner and you can hear the staff in the wee hours.”
 of 5 bubbles doresco, 17 Dec 2016 | Read review
“away from the street is best. rooms higher can have less noise, and the lobby is comfortable for working on computer”
 of 5 bubbles WJD_CO, 9 Sep 2016 | Read review
“I asked for a quiet room in my reservation. So, I am in a hallway; not the interior courtyard.”
 of 5 bubbles parisflygirl, 8 Sep 2016 | Read review
5 of 5