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Encantada Casa Boutique Spa

CancelonUS$90*
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#14 of 164 Hotels in Cusco
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$115*
US$90*
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US$115*
US$104*
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Encantada Casa Boutique Spa
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486 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Reviewed yesterday NEW

The staff here is amazing! Kind, efficient, caring and organized. And the hotel and spac e are really lovely. Back up in the hills a tad away from the hustle and bustle of Cusco, but close enough for the perfect adventurous and exploratory walk! Breakfast is lovely too eggs, fruit, fresh local baked goods and specialties. And the heated water...

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Helpful?
Thank Karla L
Colfax CA
Reviewed 1 week ago

We spent five nights at the Encantada and couldn't have been more happy. Our room had a fabulous view. We spent time on the upper terrace as well. The staff went out of their way at all times to help us with anything we needed. We enjoyed our breakfasts and a couple of dinners as well. I tried to reserve...

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Helpful?
Thank JypsiJ
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear JypsiJ, What a wonderful review, we truly appreciate it. We are very happy to hear that our staff and service met your needs and expectations. And we are glad that you seemed to enjoy everything about our hotel! We are sorry we couldn´t offer you those extra nights due to our bookings but we would be delighted to have...

Boston
Reviewed 3 weeks ago

A wonderful hotel with beautiful views from rooms and public balconies and terraces, staffed by VERY helpful people and in the quaint, unhurried, upscale San Blas area of Cusco. We wanted a "5-star vacation resort" experience to cap-off our Machu Picchu adventure. It filled that bill perfectly. And at 3-star rates - an excellent value! Plus, they helped me immeasurably...

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Helpful?
Thank Richofs
yugarte, Public Relations Manager at Encantada Casa Boutique Spa, responded to this review

Dear Richofs, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are looking forward to having you again soon! Kind Regards, Hotel Encantada

London, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for 3 nights and loved it. It is located in the lovely area of San Blas in cusco, about a 10 minute walk from the plaza de armas, right at the top of the hill. The downside to this is a walk up hill to return to the hotel so bear this in mind. The plus side of...

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Helpful?
Thank mcrj_11
yugarte, Public Relations Manager at Encantada Casa Boutique Spa, responded to this review

Dear mcrj_11, Thank you for your great review and for choosing our hotel. We hope the walk uphill was compensated by staying at a quiet place and being able to enjoy the view. We are glad to hear that you liked our spa and our service in general. We hope you come back soon! Kind Regards, Hotel Encantada

Medellin, Colombia
Reviewed 4 weeks ago

The service was very good. The personnel was very friendly and up for our requests. The amenities and the hotel in general is excellent. There were only two negative aspects: 1) The TV signal was weak; I requested twice to be fixed but the hotel said "The TV image is not good because it was raining some days ago; it...

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Helpful?
Thank gloriacprieto78
yugarte, Public Relations Manager at Encantada Casa Boutique Spa, responded to this review

Dear gloriacprieto78, Thank you for taking the time to write a detailed review. We are happy to hear that you were satisfied with our service an amenities. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on and that we will work on improving...

New York City, New York
Reviewed 4 weeks ago via mobile

Very nice hotel with beautiful views and nice staff. Place is in a very safe neighborhood, it is very high, so might be hard to get there by taxi, but they will get you there. Staff are super helpful and breakfast is very good. The place is a little cold, but they have heaters and blankets, so it is not...

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Helpful?
Thank opalko
yugarte, Public Relations Manager at Encantada Casa Boutique Spa, responded to this review

Dear opalko, Thank you for taking the time to write a review about your stay in our hotel! We are happy to hear that your needs and expectations were met by our staff so that you were able to enjoy your stay! We are looking foward to having you again soon! Kind Regards, Hotel Encantada

Reviewed 21 April 2017 via mobile

The resort itself was amazing and the staff was very very helpful. I enjoyed my stay there very much. The only downside was that their card readers would not work. My main card is a visa and they said that they would take Visa but their card reader for Visa was not working. Thank goodness I had a MasterCard. My...

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Helpful?
Thank Danielle P
yugarte, Public Relations Manager at Encantada Casa Boutique Spa, responded to this review

Dear Danielle P, Thank you for taking the time to review your stay with us! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We apologize for the inconveniences that you experienced because of the problems with the card reader. We will make sure that...

Florida
Reviewed 20 April 2017

We stayed at the Encantada Casa Boutique and Spa on our way to Machu Pichu and cannot say enough about it. First the location: This hotel is in a prime location allowing beautiful views of the city of cusco and the lovely architecture that defines this region. It's located on a little hill but for 5 sols (about $1.50) all...

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Helpful?
Thank ChipperNTravel
yugarte, Public Relations Manager at Encantada Casa Boutique Spa, responded to this review

Dear ChipperNTravel, Thank you for taking time to review our property. We are very pleased to hear that our staff made your stay pleasant and that you found our location to your liking. We are looking forward to having you again soon! Kind Regards, Hotel Encantada

Gloucester, United Kingdom
Reviewed 20 April 2017

We stayed here for 4 nights (3 nights before trekking the Inca Trail and 1 night on our return). The staff are outstanding, always smiling,polite, nothing is too much trouble. The hotel is comfortable and very clean. We had an excellent breakfast each morning with freshly cooked eggs to your liking, the omelettes were the best ever. We had dinner...

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Helpful?
Thank shazalong
yugarte, Public Relations Manager at Encantada Casa Boutique Spa, responded to this review

Dear shazalong, What a wonderful review, we truly appreciate it. We are very happy to hear that our staff and service met your needs and expectations! We hope you come back soon! Kind Regards, Hotel Encantada

Reviewed 18 April 2017

This is not a luxury hotel -- nonetheless, it has managed to feel like an enchanting oasis amidst the hustle and bustle of Cusco. Service is excellent -- Miguel, Layther and Angela were helpful in every way. Not only were they more than happy to help with any request, they were also great about anticipating our needs. Upon arrival after...

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Helpful?
Thank Codalat
yugarte, Public Relations Manager at Encantada Casa Boutique Spa, responded to this review

Dear Codalat, Wow! What a wonderful review, we truly appreciate it! We are very happy to hear that our staff and service met your needs and expectations, so that you could enjoy your stay! We hope you you come back soon! Kind Regards, Hotel Encantada

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The City of Cusco is the perfect starting point to explore some of the most fabulous sites in South America like the Sanctuary of Machupicchu, the Amazon Rainforest and Lake Titikaka. In the bohemian, artisan district of San Blas in Cusco lies our jewel, the Casa Boutique Spa ENCANTADA. The tasteful, modern construction, offers a lot of comfort and is surrounded by fantastic, flower filled gardens where you can relax between your tours with great views of the surrounding red tiled roofs and the city center. Away from the noisy streets of the center but only a few blocks from the main square, overlooking the city, Encantada is located in a privileged area, where you are in walking distance of the city's many churches and museums and close by the archaeological park of Sacsayhuaman. An enchanted place in the archaeological capital of South America.Services:Breakfast buffet (5.30-9.00 A.M.)Bar/CafeteriaBeautiful social areas: Panoramic Terras, spacious salon with fireplace and flower filled garden areas Spa with Jacuzzi and MassageWi-Fi and free Internet service220V and 110V current Safe depositLaundry serviceMedical attention and oxygen upon requestFree lugagge storageTourist information ... more   less 

Additional Information about Encantada Casa Boutique Spa

Address: Tandapata 354 | San Blas, Cusco Cusc 01, Peru
Region: Peru > Cusco Region > Cusco
Price Range: RM382 - RM550 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Encantada Casa Boutique Spa 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Encantada Casa Botique Hotel Cusco
Hotel Style:
#4 Spa Hotel in Cusco
#11 Romantic Hotel in Cusco
#25 Family Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Encantada Casa Boutique Spa staff and other travellers.
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Questions? Get answers from Encantada Casa Boutique Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“back rooms are cove like v front rooms which have more light”
, 26 May 2017 | Read review
“Third floor, excellent view.”
JypsiJ, 15 May 2017 | Read review
“Room 310 - fabulous.”
Richofs, 6 May 2017 | Read review
“Do not choose rooms which are above the kitchen/bouffet. They are quite noisy early in the morning.”
gloriacprieto78, 27 Apr 2017 | Read review
“High floor city facing room”
ChipperNTravel, 20 Apr 2017 | Read review
5 of 5
Cancelon
US$90* /night
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Booking.comUS$115
Expedia.comUS$104
PricelineUS$115
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Prices are for 1 room, 2 adults
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