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JW Marriott El Convento Cusco

Travellers' Choice award winner
#7 of 162 Hotels in Cusco
GreenLeadersSilver level
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JW Marriott El Convento Cusco
JW Marriott El Convento Cusco
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2,408 Reviews from our TripAdvisor Community

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Showing 1,579: English reviews
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Woodstock, Georgia
Reviewed yesterday NEW

From check in to check out, my brother and I received top notch service. Once knowing our itinerary of hiking Machu Picchu, the lovely ladies Milagros and Dushka had a bag of goodies placed in our room with waters, chocolate and traditional Peruvian hats for the hike! We were also in Peru to celebrate my brother's birthday. Upon returning from...

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Helpful?
Thank Lisa M
Reviewed 2 days ago NEWvia mobile

The hotel is so beautiful! I feel like we are at home. I had some altitude sickness upon arrival and the staff quickly sent Milagro (the EMT) for oxygen. Throughout the night Angel was there to keep me comfortable with more oxygen! By the morning time, I was ready to conquer the city, which is so warming and welcoming. The...

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Thank Chanda M
Reviewed 3 days ago NEWvia mobile

The hotel is extremely well located, very close to the Plaza de Armas. The staff is incredibly helpful and friendly, my special thanks to Alvaro and Jesus. The rooms are big and clean, and the bathroom is one of the best I've ever seen. Breakfast is perfect! The only reason I'm giving the hotel 4 stars is due to the...

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Thank Vitória T
Haymarket, Virginia
Reviewed 3 days ago NEW

The JW Marriott El Convento Cusco provides a wonderful respite for the tired traveler. We spent two nights there during our adventure to Machu Pichu, The Sacred Valley and Cusco and couldn't have been more pleased. The room was large, very comfortable and extremely clean. Our room was also quiet so we enjoyed restful nights. All staff members with whom...

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Thank twowanderers20169
Alexandria, Virginia
Reviewed 3 days ago NEW

Great staff, polite, professional. Diana, Jesus and Sandra made breakfast at the buffet at Pirqa so very enjoyable every morning, and the desk staff and all the staff were always polite and greeted us. The room was clean, the air conditioning wasn't functioning when we arrived but it was quickly fixed after notifying the front desk. Nice spa. The historical...

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Thank jschildress13
Chicago, Illinois
Reviewed 1 week ago NEW

Typical of JW Marriotts, this is a beautiful property. The rooms include robes, nice amenities, coffee, safe, etc. While cab from the airport was not free, they did help us arrange transportation with a great driver at a reasonable price. The resort fee included internet and one of the best breakfast buffets I've had in a while! The reason I...

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Thank Devin N
Seoul, South Korea
Reviewed 1 week ago

We have stayed at this hotel before going up to the Machu Picchu. Upon arriving with the pills for the high altitude. This hotel is near the city center, few blocks away. This hotel converted the convent to the hotel. We have chose the room with Inca wall. So, we didn't have the view of the city, but being able...

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1Thank irxraydoc
Moscow, Russia
Reviewed 1 week ago

Situated in the heart of Cusco, near its main square, the hotel is an ideal starting point to explore Cusco, Sacred Valley, Machu Picchu. It used to be a monastery, nowadays it's a premium hotel with very friendly and helpful stuff and comfortable rooms. Try it. The Valley and Machu Picchu are pretty far away but coming back to this...

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Thank Albert T
Todos Santos, Mexico
Reviewed 1 week ago

This Marriott property is truly a jewel. They spent over 3 years renovating this property. Inca ruins are in the basement. The courtyard is stunning. The lobby bar is always busy and a fun place to enjoy people watching. The occupancy rate here is extremely high so book early...The free daily tour of the property...lead by a monk...starts at 6pm....

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Thank bajathorp
New York City, New York
Reviewed 1 week ago

This review is long overdue. I stayed at El Convento back in October of 2016 with my girlfriend and we had a fantastic time. After spending several days on the road touring the Sacred Valley, we arrived back in Cusco to decompress and sightsee the rest of the city. This hotel is awesome. El Convento is an incredible historic sight...

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1Thank jcalder33

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Pirqa Restaurant
Pirqa Restaurant
Cuisines: Peruvian, South American, International, Fusion
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the city's historical center, the JW Marriott Hotel Cusco combines the needs of today's luxury traveler with the design elements of an architecturally stunning archaeological site. History-seekers will find Peruvian cultural artifacts in the hotel's two exhibition halls. Accommodations are equipped with the latest technology including Wi-Fi, LCD cable TVs, and oxygen systems for a fee. Designed around a colonial convent, this hotel in Peru features resort-like amenities including a Cusco restaurant with excellent Peruvian cuisine, a bar and a full-service spa offering a relaxation heated pool, sauna, steam room and treatments inspired by ancient techniques. The JW Marriott Hotel Cusco also offers 1,442sq.Ft. Of meeting space and professional planners to assist in creating your perfect event in Cusco. ... more   less 

Additional Information about JW Marriott El Convento Cusco

Address: Esquina De La Calle Ruinas 432 y San Agustin, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: RM910 - RM2,057 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott El Convento Cusco 5*
Number of rooms: 153
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Cusco
#2 Romantic Hotel in Cusco
#3 Business Hotel in Cusco
#3 Green Hotel in Cusco
#4 Family Hotel in Cusco
#5 Luxury Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott El Convento Cusco staff and other travellers.
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Questions? Get answers from JW Marriott El Convento Cusco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book a room rate that included the breakfast at the main restaurant. Destiny fee already included the breakfast!!”
 of 5 bubbles irxraydoc, 14 Feb 2017 | Read review
“Don't get a basement room!”
 of 5 bubbles vwills, 13 Feb 2017 | Read review
“All rooms are excellent”
 of 5 bubbles joec82, 7 Feb 2017 | Read review
“Choose an upper floor if you want a view.”
 of 5 bubbles 22GlobeTrotter22, 6 Feb 2017 | Read review
“Ask for a room with a view of the rooftops.”
 of 5 bubbles Q4922SIrobertg, 1 Feb 2017 | Read review
5 of 5