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Sonesta Hotel Cusco

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Sonesta Hotel Cusco
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2,216 Reviews from our TripAdvisor Community

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Showing 534: English reviews
Denver, Colorado
Level Contributor
4 reviews
Reviewed yesterday NEW

Nice hotel with great service. They were able to hold our luggage there while we left to hike the Inca Trail and everyone was always very helpful and friendly. They had an excellent breakfast that is open very early and is included with your stay. It is a few blocks from the main area, the Plaza de Armas, but we... More 

Helpful?
Thank Julie F
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 days ago NEW via mobile

This hotel was nice but no air conditioning in the building. We stayed here for 4 days while we toured Cusco/Machu Picchu. When we got here, the room wasn't ready, but we were told that the room won't be ready until 1 hour... but if we pay $40 extra, we can have a room right away. We agreed to pay... More 

Helpful?
Thank Jhoie1
Warszawa
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 days ago NEW via mobile

The hotel is perfectly located, walking distance to the main plaza and all attractions. If you plan to take an early train to Titicaca lake it is the best choice to stay. It takes 3 minutes walking, and the boy from the hotel helps to carry your suitcases to the station. Rooms are clean, breakfast very tasty, the staff friendly... More 

Helpful?
Thank Kaukaski
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager More 

Kansas City, Missouri
Level Contributor
6 reviews
5 hotel reviews
Reviewed 5 days ago NEW

This hotel is in a convenient location in Cuzco. The service was exceptional. The restaurant had a good buffet breakfast with egg orders and a good menu for other meals. The rooms are very comfortable, but there is no air conditioning. We cooled down by opening the balcony door.

Review collected in partnership with this hotel

Helpful?
Thank Cheri609
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager More 

Sierra Vista, Arizona
1 review
Reviewed 5 days ago NEW

Lovely hotel in walking distance to plaza. Nice breakfast with Eggs cooked to order. Staff attentive. Also provided a bandaid for minor cut. Room air not working but provided a fan on request. Refrigerator in room a plus.

Review collected in partnership with this hotel

Helpful?
Thank O5639RGkathym
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager More 

Houston, Texas
1 review
Reviewed 6 days ago NEW

Exceeded my expectatios! Highly recommended. I love the coca te with quinoa cookie. Very friendly welcome. I had to come back for more cookies at my return from Machu Pichu, Nice experience, I will back only for the special treatment. Thank you!

Review collected in partnership with this hotel

Helpful?
Thank liliap329
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager More 

High Wycombe
Level Contributor
104 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 6 days ago NEW

This is a great hotel in the Wanchaq district of Cusco, just 150 metres from the Wanchaq train station where the Andean Explorer leaves from. We were upgraded to a sixth floor executive room with a huge comfy bed and had a great night's sleep. Great bar and restaurant. Good quality breakfast. The concierge even took our bags over to... More 

Helpful?
Thank craigvassie
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager More 

Boston, Massachusetts
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

We stayed here one night on our way back from Sacred Valley before heading out to Lima. This is a great hotel ! rooms are spacious, comfortable bed. Great breakfast spread and top notch service ! very friendly and sweet staff. We lost a screw on our baby carrier which made it unusable, the staff voluntarily called maintenance and had... More 

Helpful?
Thank Ramya R
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager More 

Cusco
1 review
Reviewed 1 week ago

Excellent facility with good location - about 15 minutes walk to the main plaza. Spacious room with large bath rooms - wonderful for family stay. Breakfast was included with plenty of hot & cold options and dinner was excellent as well.

Review collected in partnership with this hotel

Helpful?
Thank K S
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager More 

West Palm Beach, Florida
1 review
Reviewed 1 week ago

This made the trip so much easier. We were comfortable and made to feel at home. I would definitely stay at this hotel again if I return and recommend it to others. I will look for Sonesta Hotel in other locations around the world.

Review collected in partnership with this hotel

Helpful?
Thank W3640UBlouisem
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sonesta Hotel Cusco is the best place to stay away from the bustle of downtown, we are welcoming you to share contemporary and modern facilities with the comfort that you deserve, our associated are oriented to provide you the best quality services, finally you can delight with our specific services that will make your experience in the magical city fantastic. We are committed to create solutions to your needs, exceeding your expectations and leave you happy, that's our goal thinking in you. ... more   less 

Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: RM382 - RM774 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Hotel Cusco 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson
Hotel Style:
#5 Business Hotel in Cusco
#8 Luxury Hotel in Cusco
#14 Family Hotel in Cusco
#18 Romantic Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel Cusco staff and other travellers.
16 questions
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Questions? Get answers from Sonesta Hotel Cusco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upper floors have a view of Cusco”
 of 5 bubbles craigvassie, 29 Nov 2016 | Read review
“Don't get a room near the street or above the restaurant.”
  • Sonesta Collection
  • Sonesta Collection
  • Sonesta Collection
  • Sonesta Collection
 of 5 bubbles cindyhY8792QU, 18 Nov 2016 | Read review
“room in front with a view of park”
 of 5 bubbles yta155032, 12 Nov 2016 | Read review
“Our room was on the 3rd floor and was very quiet.”
 of 5 bubbles l0v32trav3l, 9 Nov 2016 | Read review
“Try to get a room that faces the main ave. with a terrace.”
 of 5 bubbles sonjac465, 2 Nov 2016 | Read review
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