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Sonesta Posadas del Inca

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#45 of 161 Hotels in Cusco
Certificate of Excellence
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Sonesta Posadas del Inca
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311 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Reviewed 4 weeks ago

Hotel is in a great location in central Cusco, near plenty of restaurants and just a block away from Plaza de Armas and about 4 or 5 from San Pedro market. While rooms could be updated, they are clean and neat. If you're not in the mood to go out after a day of sight seeing or hiking, there is...

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Helpful?
Thank Joe S
CarlaZarate, Coordinadora de Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear guest: Thank you very much for such a wonderfull comment about our hotel. It has been a pleasure to have you with us and help to improve your experience in you trip. We try very hard everyday to satisfy your need and expectations; please allow me to tell my collegues your opinion about their work, i am sure this...

colonial heights, virginia, United States
Reviewed 4 weeks ago

This hotel is comfortable, clean and safe. Centrally located off Plaza de Armas, the traffic can be very loud as well as police whistles jostling traffic. The altitude can get you if not prepared ahead of time, (take the Dr pills), but the hotel is used to dealing with sickly travelers. Enjoy the hot tea and flavored waters, the breakfast...

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Helpful?
Thank Cynthia H
CarlaZarate, General Manager at Sonesta Posadas del Inca, responded to this review

Dear Guest: Thank you for your sincere comment about our Hotel. As you said we are very well located in the center of the city, near to every kind of bussines, and of course it can be a bit noisy sometimes, please recieve our apologies for that. Also, please allow me to tell you that our staff is allways ready...

Roma, Italia
Reviewed 5 October 2016 via mobile

The hotel has a fantastic location and rooms are very nice and clear. Would need a new bathroom as a bit old. We had to ask to change room and half of them over look the busies road in Cusco and we were woken up at 6 AM by cars and honking and police man blowing his whistle since dawn....

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Helpful?
Thank SaraT80
CarlaZarate, General Manager at Sonesta Posadas del Inca, responded to this review

Dear Guest Thank you for taking some time to write a review of us, it becomes such a great oportunity to grow and become a bigger and better hotel. Also, please reciebe our apologies for the inconviniences you had, i'm sure, if we had another matrimonial room to the inside available at the moment, our staff would gave it to...

Cairo, Egypt
Reviewed 25 September 2016

We stayed 3 nights in the hotel and these were absolutely the most pleasant days of our trip to Peru. Airport pick-up well organized (free), room ready far earlier than scheduled check-in time, really appreciated after transatlantic flight. Rooms are ok, equipped with a heater. Hot water 24h/ day. Very clean. Bathroom oldish but clean and spacious. Very comfortable bed....

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Helpful?
Thank essinia
CarlaZarate, General Manager at Sonesta Posadas del Inca, responded to this review

Dear Guest. It is so pleasant to receive such a good review as yours. This encourage us to continue working every day with the passion of service we have and the dedication our guest deserve. Please allow me to show your review to all our colleagues, they surely will be so happy about them. Also please allow me to thank...

Reviewed 8 September 2016 via mobile

This hotel has the perfect location just few steps from the main square of Cusco and all restaurants and souvenir stores ... Staff is very attentive and friendly. Their breakfast was very delicious Mauro the server offered great service to my husband. The room was very clean. Jorge did our check in and was very helpful and provided us all...

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Helpful?
Thank Carmen L
CarlaZarate, Manager at Sonesta Posadas del Inca, responded to this review

Dear guest, first wanted to thank you for your kind comment, it's so gratifying to know that the dedication and efforts of our workers have borne fruit. It is my intention to let the people you mentioned know your opinion about them and I'm sure they will be very grateful for that. Finally, we invite you to come back soon...

Fort Lauderdale, Florida
Reviewed 6 September 2016 via mobile

We had a great time in the Sonesta. Since you are in the heart of Cusco you will hear the noises from outside, but to us it was more important the location than the noise ;) The location and service was the best! Thanks to Carlos, Maira, Shoel and Jorge. They were spr nice and helpful!

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Helpful?
Thank addcpa13
CarlaZarate, Manager at Sonesta Posadas del Inca, responded to this review

Dear Guest: We are so glad your stay with us was as goos as you espected. Please allow me to tell my collegues your opinion about them, they surely will be happy about it. We sincerely hope to see you again soon, so you can continue discovering many other wonderfull plances this magycal city has to offer. Sincerely. Kelly Villafuerte....

Washington DC, District of Columbia
Reviewed 25 August 2016

I had a wonderful stay at the Sonesta Posadas del Inca. Two staff members were particularly helpful and welcoming: Lidio at the front desk and Santiago who managed security. The rooms are simple, but comfortable. Plenty of hot water, plug adapters, strong wifi signal, and an ideal location for visiting Cusco.

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Helpful?
Thank Nicolette M
London
Reviewed 1 August 2016

Lovely hotel which has an enviable location just off the Plaza de Armas in Cusco. The rooms were spacious and comfortable and the staff were great, they looked after our every need particularly Jorge who deserves the customer service badge of the year! W spent 4 nights here in advance of a 5 day trek and 2 nights upon returning...

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Helpful?
Thank Theboarderboy
CarlaZarate, Coordinadora de Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear Guest: It is always a pleasure to recieve such a good review of our beloved Hotel, that's a sing we are doing something wright!. Also we have let our collegue know your opinion about him, alow me to give you his gratitude for you oppinion of him, and our best badge is the recognition of our work. Finally, let...

Cornville, Arizona
Reviewed 4 July 2016 via mobile

The location can't be beat! The room was small and plain with a funky step up to enter the restroom. The water was ice cold the first night. The towels were cheap and we had to ask for more. Be careful walking thru the front door to avoid falling. For $230 per night I expected a really nice experience. Not...

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Helpful?
Thank benfishing
CarlaZarate, Coordinadora De Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear guest: We are sorry your stay with us didn't achieve your spectations.We are taking note to improve the service and not have those problems again. Also please recieve our apologies for the Gatorade inconvinience, but when the maid looks at the minibar, she doesn't look for it at the top of the closet, where the Gatorade was left. Again,...

Reviewed 30 June 2016 via mobile

Perfect place to start . Nice Base for a few days, Cusco is beautiful ,couldn't fault this hotel central for all bars and restaurants and surrounding sights . breakfast was pitched just right . eggs of all type were available on request great memories of a great adventure

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Helpful?
Thank David L
CarlaZarate, Coordinadora de Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear guest: How nice to hear about you. Thank you for writing such a good review about our beloved hotel. your apreciation was wright , we have the best location in town and near to almost everything, it has been a pleasure to help making your travel an exceptional experience. We hope to see you again soon. Sincerely. Carla Zarate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in the heart of the ancient Inca and Spanish Colonial capital of Cusco, the 22-room Sonesta offers first-class lodging, with a taste of authentic Peruvian hospitality. This hotel is a train ride from Machu Picchu, and an ideal home base for exploring the Imperial City of Cusco, center of the Inca and Spanish colonial cultures. Also close by are many shops and artists' studios offering traditional and contemporary crafts as well as exciting nightlife. ... more   less 

Additional Information about Sonesta Posadas del Inca

Address: Portal Espinar 108, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: RM426 - RM780 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sonesta Posadas del Inca 3.5*
Number of rooms: 22
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Also Known As:
Sonesta Posadas Del Inca Cusco Hotel Cusco
Sonesta Cusco
Cusco Sonesta Posadas Del Inca
Hotel Style:
#43 Family Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Posadas del Inca staff and other travellers.
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Questions? Get answers from Sonesta Posadas del Inca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view on Plaza de Armas and wake up looking at the Cathedral”
 of 5 bubbles essinia, 25 Sep 2016 | Read review
“Rooms at the front have good views but you get all the noise of the town, rooms at the back are quiet but smaller.”
 of 5 bubbles Theboarderboy, 1 Aug 2016 | Read review
“It's right across a loud restaurant pub so there is no quiet room”
 of 5 bubbles CarlosM122, 8 Jun 2016 | Read review
“Very loud hotel dated with awful beds . I will share pictures soon”
 of 5 bubbles 614debrac, 30 May 2016 | Read review
“I stayed in a interior room and a street room. Interiors are much quieter.”
 of 5 bubbles tlb12650, 20 Oct 2015 | Read review
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