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Palacio del Inka, a Luxury Collection Hotel

Travellers' Choice award winner
#8 of 162 Hotels in Cusco
GreenLeadersPlatinum level
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Palacio del Inka, a Luxury Collection Hotel
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1,919 Reviews from our TripAdvisor Community

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Showing 1,267: English reviews
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Tampa, United States
Reviewed 2 days ago NEW

The people were fantastic, the food was phenomenal, the service unmatched, and the room was superb for the whole Family. Additionally, the SPA was one of the best experiences I have had in Latin America. I had an exfoliation followed by a 90 min massage and it was unmatched of all my Latin America travels. I travel for my job...

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1Thank David M
Austin
Reviewed 2 days ago NEW

The Palacio Del Inka in Cusco has pretty much everything going for it and you will like it. The hotel is centrally located close to most tourist attractions, is built in a high Spanish colonial style, and has an upscale feeling throughout. The staff is friendly and eager to help. My room was average size for this class hotel, nicely...

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Thank FlyguyAustin
Reviewed 2 days ago NEWvia mobile

Should be removed from a luxury hotel collection when they can't even handle your luggage properly and they deny the fact that they have done it as well. No compensation and no remorse. It's not even about the compensation but it's the principle, the fact they deny any accusations. You can see from the images that the wheel has come...

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Thank Bhavika P
California
Reviewed 3 days ago NEWvia mobile

We came to Cuzco for a visit to Machu Picchu. My usual plan is that I arrange everything myself but decided to let the hotels travel desk do it all and we had an easy , luxurious trip. The room was spacious and had everything one needs.It has multiple outlets that do not need an adapter to charge cell phone....

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Thank Peter R
Long Beach, California
Reviewed 6 days ago NEWvia mobile

Top-notch hospitality and accommodations. The hotel is built on an Inca foundation. Lots of history in the hotel. Ask for a free tour and prepare to be awed. And ask for the Pisco Raimi (not the Sour) at the bar. This Pisco uses a strawberry. It's their special and it's delicious!

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Thank GlobeTagger
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear GlobeTagger, Thank you for taking the time to review our property. We are glad to know that you enjoyed our storied mansion dating back nearly five centuries, as you mentioned the hotel is built on an Incan foundation, with lots of history. We are also glad to know that you enjoyed our "The Raymi" at Rumi Bar,which it makes...

Cusco, Peru
Reviewed 1 week ago

I had the chance to spend a night in a Suite at the Palacio del Inka in Cusco, The hotel is amazing, luxury and fancy, the staff always polite and happy, the room was really luxury and with good light everywhere, the vista from the balcony was pretty impresive, you can see the city at night and get impressed about...

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Helpful?
Thank alvarogonzalo9
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear alvarogonzalo9, Thank you for taking the time to share your recent experience at the Palacio del Inka, a Luxury Collection Hotel during your visit to Cusco city. We are glad to know that you enjoyed our suite, especially the balcony where you have an impressed view of the city. We hope that you can come back to our property...

San Francisco, California
Reviewed 1 week ago

This was my first time to Cuzco. I recently got engage with my fiancé who is from Peru but has not travel to Cuzco. We decided that we would take her father with us to break the news to him. When I arrived, all the hotel staff were extremely friend from the Bellmen, Front Desk Agent, to the manager. When...

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Thank Paiza415
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Paiza415, We are honored to have been chosen as your Cusco destination to be part of this special occasion such as your engage. We are pleased to hear that you enjoyed your stay at our resort and that everyone had a great celebration. Thank you for highlighting the performance of Abraham, comments such as yours are of great help...

Cookeville, Tennessee
Reviewed 1 week ago

Lovely rooms with O2 for the altitude. The staff was very helpful and the hotel is in a perfect location for walking in the city and shopping. We had good breakfasts and dinner one night during our stay.

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1Thank EARHf
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear EARHf, Thank you for posting a five star review of your experience in Palacio del Inka, a Luxury Collection Hotel. We are very pleased that you enjoyed the location close to the main tourist attraction, and shopping area, and we are also very pleased that you had the opportunity to start the day with our buffet breakfast in our...

Montville, New Jersey
Reviewed 1 week ago

My husband and I stayed at this beautiful hotel for several nights during our Gate1 tour of Peru. It is situated in a nice spot within walking distance to stores, restaurants and the main square of Cusco. The hotel is beautiful and rooms are large with safe- bathroom was a nice size with hair dryer. Breakfasts are delicious with a...

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Thank Kerim12
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Kerim12, Thank you for posting a superb review at Palacio del Inka, a Luxury Collection Hotel. We are so delighted to know that you and your husband enjoyed your stay, indeed our location is great, you are in the heart of the city, close to the main tourist attraction, stores and restaurants all of them just walking distance. We...

Arlington, Virginia
Reviewed 1 week ago

Location Great! Common areas beautiful. Rooms nicely sized and well appointed. Buffet food was very good. Both 110 and 200 Volt electric outlets. What could be better. Room lighting, room temperature control, access for bedside electrical devices.

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Thank buzzrose
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear buzzrose, Thank you for taking the time to review the Palacio del Inka, a Luxury Collection Hotel. We are glad to know that you enjoyed the location, in the heart of Cusco city, the common areas which reflect the colonial era, also the rooms and the Food. In regards to your recommendation, please note we have taken this information...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Palacio del Inka is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more   less 

Additional Information about Palacio del Inka, a Luxury Collection Hotel

Address: Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
Region: Peru > Cusco Region > Cusco
Price Range: RM611 - RM1,647 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacio del Inka, a Luxury Collection Hotel 5*
Number of rooms: 203
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Also Known As:
Libertador Hotel Cusco
Cusco Libertador Palacio Del Inka
Hotel Style:
#1 Business Hotel in Cusco
#1 Green Hotel in Cusco
#2 Family Hotel in Cusco
#3 Spa Hotel in Cusco
#4 Romantic Hotel in Cusco
#6 Luxury Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Palacio del Inka, a Luxury Collection Hotel staff and other travellers.
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Questions? Get answers from Palacio del Inka, a Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for quiet room overlooking courtyard”
 of 5 bubbles FlyguyAustin, 21 Feb 2017 | Read review
“to book in advance”
 of 5 bubbles alvarogonzalo9, 16 Feb 2017 | Read review
“Very resourceful staff. Every staff member is so friend and willing to help you with anything you need.”
 of 5 bubbles Paiza415, 13 Feb 2017 | Read review
“We had a room facing an inside courtyard - nice and quiet.”
 of 5 bubbles EARHf, 12 Feb 2017 | Read review
“While this is a luxury hotel, the family suites are an excellent value compared to having to pay for multiple rooms.”
 of 5 bubbles debbier0sen, 4 Feb 2017 | Read review
5 of 5