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Palacio del Inka, a Luxury Collection Hotel

Travellers' Choice award winner
#8 of 162 Hotels in Cusco
GreenLeadersPlatinum level
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Palacio del Inka, a Luxury Collection Hotel
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1,947 Reviews from our TripAdvisor Community

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Showing 1,286: English reviews
Munich, Germany
Reviewed 1 March 2016

We had a fantastic stay at the Palacio del Inka in Cusco. From the very first beginning the stay has been flawless and memorable. Not only the spacious rooms and the hotel environment are stunning -the employees make the difference. Everyone was so friendly and helpful and we have been greeted by name at all times which made us feel...

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Thank plateandpleasure
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest Thank you for taking the time to review Palacio del Inka, a Luxury Collection Hotel. This is a great pleasure to have comments as yours. Our only wish is to provide the best services to our guests. Your opinion is a real reward for the entire team, be sure of it. We can't wait to offer you a...

Orange County
Reviewed 28 February 2016

Tikariy travel agency in the lobby of the hotel should be avoided. They screwed up our tour reservations and then tried to overcharge us. I was extremely disappointed in their service and docked a star solely because of their incompetence and unethical practices. Palacio Del Inka should give them the boot because otherwise this is a delightful place to stay....

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1Thank Televisonproducer
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, We truthfully appreciate all your comments and opinions. One again we apologize since this is not the kind of service that Palacio del Inka, a Luxury Collection offers. I will take into consideration every single of your suggestions to improve our service and well make sure the same unpleasant situation does not happen again. Moreover We are delighted...

Houston, Texas
Reviewed 28 February 2016

Wonderful first class treatment. The staff was so inviting and helpful from check in to check out. I would highly recommend this beautiful hotel to travelers. The concierge greeted us at check in and took care of printing our boarding passes and scheduling airport pickup at our future destination. Enjoyed the spa treatment.

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Thank kricketts2014
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, What a nice review, thank you for having chosen our Palacio del Inka, a Luxury Collection Hotel during your visit to Cusco city. It was such a pleasure for us to take care of you during this Cusco stay. Thank you for your words describing with such details a part of the experience: the concierge service, the Spa...

San Diego, California
Reviewed 27 February 2016

I was truly impressed by this EXCEPTIONAL hotel, and want to wholeheartedly recommend it! Every member of the staff was well trained and dedicated to providing guests with a perfect stay. From the front door porters who greeted me, to the front desk who offered me a Muna (coca leaf) tea on the sofa while they checked me in, to...

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2Thank MenOnVacation
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a lovely review of your stay at Palacio del Inka, a Luxury Collection Hotel. We are delighted to read your charming words, especially as we pride ourselves on our hospitality and friendlyness staff. We are very pleased that you enjoyed your stay. Moreover be sure we take good note about your recommendation We can't...

Lima, Peru
Reviewed 26 February 2016

Built within the heart of historic Cusco, this is the crown jewel of the Libertador chain of hotels in Peru. Once the house of Francisco Pizarro, the Spanish conqueror of Peru, the historic building was restored first in 1976, to become a hotel for the first time. Although some of the original structures still stand, following a recent renovation, the...

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Thank VeriLuVargas
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a five star review of your experience in Palacio del Inka, a Luxury Collection Hotel. Thank you for your words describing with such details a part of the experience: the history and structure of our property, hospitality and friendlyness staff. We are very pleased that you enjoyed your stay, and had the opportunity to...

Winter Haven, Florida
Reviewed 24 February 2016

This building literally is a palace, updated from colonial times. This is probably the best place to stay in Cusco. Every detail is attended to. This is a grand building, right in the heart of the city. Easy walking to shopping and restaurants. Large, fully appointed rooms with a large international buffet breakfast, or they will cook eggs to order...

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Thank Frank J
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a five star review of your experience in Palacio del Inka, a Luxury Collection Hotel. We are glad to read how much you enjoyed our Palace as well as the room and the breakfast buffet. We look forward to welcome you back soon. Best regards, Juan Antonio Sánchez General Manager

Reviewed 22 February 2016

This hotel is stubbing and no detail has been left unattended. The staff service is superb and the restaurant is a "must" in gastronomy in Cuzco. We absolutely loved every second we were there (not long enough(.

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Thank Patricia T
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, We would like to thank you very much for sharing your nice comment following your stay with us! We are more than happy to now that you enjoyed our property and we look forward for the pleasure of welcoming you back soon and take care of you again. With best regards, Juan Antonio Sánchez General Manager

Reviewed 22 February 2016 via mobile

The location, service n the room was perfect. Oh, the food was great too. Breakfast is served from 4:30 for it is a very busy touristic town. It is close to the main plaza n all the restaurants. I had a suite facing the courtyard n it was very quite n nice so if anyone is interested in this hotel,...

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Thank aejook
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our Palacio del Inka, a Luxury Collection Hotel We are also very pleased that you had the opportunity to start the day with our buffet breakfast in our Inti Raymi restaurant, with enough dishes to please any palate. Moreover we are delighted that you now have fond memories of staying...

Miami Beach, Florida
Reviewed 21 February 2016

From the moment we arrived to the hotel we knew we had chosen the best place to stay in Cusco. The lobby is truly majestic, the smell is alluring and seduces all of your senses. Alan from the concierge went above and beyond for us and anticipated each one of our needs.He is really an asset to the property. The...

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Thank candiegirl72
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a lovely review of your stay at Palacio del Inka, a Luxury Collection Hotel. We were really happy to have the opportunity to take care of you during your recent stay.Be assured that your nice words will be shared with the entire team. We look forward for the pleasure of welcoming you back soon...

New York City, New York
Reviewed 20 February 2016 via mobile

Lovely hotel and spa perfectly located across from the sun temple and close to all other attractions. The hotel itself has both Inca and colonial architecture and treasures. The service is unsurpassed.

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Thank DocRenee
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you very much for such a nice review. We are truly honored to see your comments and very pleased that you enjoyed our prime location, close to the main tourist attraction. We are looking forward to receiving you again. Best Regards, Juan Antonio Sánchez General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Palacio del Inka is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more   less 

Additional Information about Palacio del Inka, a Luxury Collection Hotel

Address: Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
Region: Peru > Cusco Region > Cusco
Price Range: RM727 - RM1,763 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacio del Inka, a Luxury Collection Hotel 5*
Number of rooms: 203
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Also Known As:
Libertador Hotel Cusco
Cusco Libertador Palacio Del Inka
Hotel Style:
#1 Green Hotel in Cusco
#1 Business Hotel in Cusco
#2 Family Hotel in Cusco
#3 Spa Hotel in Cusco
#4 Romantic Hotel in Cusco
#6 Luxury Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Palacio del Inka, a Luxury Collection Hotel staff and other travellers.
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Questions? Get answers from Palacio del Inka, a Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“During Inti Raymi ask for a courtyard room to see the Peruvians practice!”
 of 5 bubbles JaBu14, 19 Mar 2017 | Read review
“A room on the fourth floor - as far as you can from the bustle and noise”
 of 5 bubbles DebK337, 18 Mar 2017 | Read review
“The hotel is in a popular area of Cusco and lower floor can get street noise until 10 or 11.”
 of 5 bubbles jdocBaltimore, 12 Mar 2017 | Read review
“All are good but room with patio would be great.”
 of 5 bubbles Bgood1953, 1 Mar 2017 | Read review
“ask for quiet room overlooking courtyard”
 of 5 bubbles FlyguyAustin, 21 Feb 2017 | Read review
5 of 5