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Great place. Very helpful staff. Nice location. Hotel had breakfast, allowed us to use a power converter, stored our bags safely, and arranged transportation back to the airport. Very happy with their service.
Thank Kari W
Response from lzc, Director Comercial at Hotel RuinasResponded 2 weeks ago
Thank you for your comments. We will continue working to get better.
See you in a next time.
very awesome place with a great location, our stay was absolutly amazing and we enjoy cusco a lot. we recommend this hotel to anybody arrives to peru, its close to the center of town, quiet and very warm.
Thank pnina h
Response from lzc, Director Comercial at Hotel RuinasResponded 16 March 2018
Thank you very much for your visit, it have been a pleassure attending to you. We will continuos working to inmprove.
I was relocated here as the hotel I had booked was being renovated (I didn't find out this information until I arrived with my suitcase from the airport!). The first room they offered me was dreadful - dark and dingy with no window, but when...More
1 Thank UKbadiabranca
Response from lzc, Director Comercial at Hotel RuinasResponded 16 January 2018
Very sorry for the inconvenient, we will continue working to improve.
Thanks for your visit.
Easy to walk around downtown Cusco, but still a very quiet area. The hotel itself was very quiet. The room was fine-but I could hear noise from an exterior wall-some sort of pounding/construction sounds that went late into the night. Also, was awoken early in...More
Thank Natasha P
Response from lzc, Director Comercial at Hotel RuinasResponded 26 December 2017
Muchas gracias por su vista, seguiremos trabajando para mejorar.
Our third floor walk up was an effort to get to (at that altitude- no elevator), the breakfast was the worst of our tour - nothing short of gross. The worst part, however, were dogs barking/fighting all night either kept us awake or woke us...More
Response from lzc, Director Comercial at Hotel RuinasResponded 2 December 2017
Thank you for your visit. We are very sorry, we will continuos working to improve.