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Mariel Hotel & Apartments

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#45 of 226 Hotels in Lima
Certificate of Excellence
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1 room 2 adults 0 children
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Mariel Hotel & Apartments
Mariel Hotel & Apartments
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1,340 Reviews from our TripAdvisor Community

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Showing 547: English reviews
Reviewed 6 days ago NEWvia mobile

I was told when I booked this that the renovation noise would not start until 10:30am. They started hammering at 8am in the morning. After arriving very late last night, this is the last thing I wanted to hear.

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Thank Morgan C
Reviewed 2 weeks ago via mobile

Reading through the previous comments, this hotel seems to have finished the renovation for the room that we got at least. It was decent and the wifi was working just fine, too. The stair flight still was under construction at the time of our visit. I deducted 2 stars for reservation (bookings.com) problems on the hotel's end. It took the...

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Thank Thefoodsnob82
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Mr. Thefoodsnob82 Thank you for rating your stay. From the month of April we started with the renovation of some floors and since December we did all the work on the upper floors simultaneously. We always kept informed all the pages online where our hotel is displayed. Our elevator will be new in its totality and will have greater...

Abidjan, Cote d'Ivoire
Reviewed 2 weeks ago via mobile

New, big, 2 rooms, kitchen, TV many channels, air, excellent localization, good place, safe with reception all the time. It is a surprise the apartament with 2 rooms! Is wonderful! Confortable and good breakfast!

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Thank Irineo K
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Mr. Irineo K Thank you for your rating and preference For us your comfort is first and the apartments were designed to offer services and make you feel at home. I have only to thank and invite you when you want to stay again with us. Happy Holidays Melisa Cornejo

Reviewed 3 weeks ago

If you want to get your brain drilled out from your head, that would be a best place for you. The place is dirty and very dusty (there were holes in the ceiling in some of the places around hotel). There was no hot water in the shower. The breakfast is average. The hotel stuff is not cooperative. The hotel...

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Thank Lilia T
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Mrs. Lilia T Thanks for sharing your opinion. According to the records you reserve your room two days after your arrival, that same day we send you an email through the online page (where you reserve) about the renovation works in the hotel and other inconveniences as well as the monetary bonus we give To all guests. Noise work...

Dublin, Ireland
Reviewed 4 weeks ago

Firstly the room was dirty, the noise from the construction started too early also. Got a wake up call at 5.30 that was meant for another room. No apology offered. My biggest problem however was in the restaurant. I was offered a pisco sour, I didn't ask for one, I was offered. Most restaurant's heré give you a complimentary pisco...

Review collected in partnership with this hotel
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Thank Fiach U
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Mr. Fiach Thanks for your visit. Apologies for the call to wake up without having requested it, in our system is self-programmed, but we have disabled that option and now it is manually in our reception. I regret the attention I received in the restaurant we have taken the necessary steps regarding the change of staff. The renovation works...

Huaraz, Peru
Reviewed 4 weeks ago

The hotel was very clean and the breakfast was truely amazing. I can highly recommend this hotel! 4/5 points. The service was very friendly and also very helpful. The location is very good (mercado and the costa verde are near).

Review collected in partnership with this hotel
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Thank 887vincenth
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Mr. 887vincenth Thank you for your visit and for evaluating your accommodation. We are happy that your stay with us has been very satisfactory. We always strive to meet all expectations. We hope you can visit us again in your next visit to Lima, We're at your service Melisa Cornejo

Dallas, Texas
Reviewed 1 December 2016

Great hotel I will use again. Had an issue and it was resolved. Great breakfast and restaurant. Staff amazing. The hotel is very security aware. The Reservation manger, Joslyn, Beto, Javier and staff are Amazing!!!

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Thank lima2333
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Lima2333 Thank you for your nice words and for sharing your travel experience. We are always there to answer your questions and clarify your doubts and questions, as well as to resolve any inconveniences that may arise during your trip. I will be present to all your greetings and thanks. We hope to be able to return to your...

Reviewed 30 November 2016

Had a great experience with hotel personnel. Made reservation for a group of missionaries. we changed amount of attendees several times and made several changes to accommodations and they graciously accommodated all of our needs, I personally stayed at one of the apartments. Well kept and clean, Very peaceful. 4 of us stayed in the apartment. I will recommend it...

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Thank Patricia A
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Mrs. Patricia A Thank you for your communication, we love to meet you and your visit was very enriching for us. We are always ready to meet your needs and requirements, from the reservation we look for the best accommodation for you and from the moment of your arrival we seek to give you all the facilities. I am...

Vila Real District, Portugal
Reviewed 19 November 2016

Good place to stay in Lima. Small, but cosy! I recomend it. Stayed in one of the new rooms and was great. Good breakfast. Good location to visit Lima historic center. God staff. God places to have a drink or to eat nearby.

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Thank anatresa2016
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Mrs. Anatresa2016 Garcias for your visit and for valuing your stay. For us it is very important to know that we meet your expectations. Our staff is always alert to offer you the best of our city. We hope to be able to return to your visit at a next opportunity. Melisa Cornejo

Cusco, Peru
Reviewed 31 October 2016

Clean, spacious, courteous employees, great location. The breakfast buffet was good but they ran out of bread 2 days in a row. Our room faced the street and it got a little loud but there was nothing they could do to make it better. The doorman was very nice.

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1Thank Josie V
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Ms. Josie V We value your opinion and appreciate your preference. Glad to hear that your stay with us was very pleasant and was in line with expectations. Apologies for the problem of bread but is fully solved. We work every day to remain one of the favorite hotels in our location, offering quality service and great attention by...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
With a great location, Mariel hotel offers full-equipped rooms and apartments in the heart of Miraflores district. Air conditioning, wifi, tours and car rental services also. Front Desk and transfers 24 hour ... more   less 

Additional Information about Mariel Hotel & Apartments

Address: General Suarez 240, Lima 18, Peru
Region: Peru > Lima Region > Lima > Miraflores
Price Range: RM272 - RM585 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mariel Hotel & Apartments 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Mariel Hotel Lima
Hotel Style:
#13 Family Hotel in Lima
#29 Business Hotel in Lima
#31 Romantic Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Mariel Hotel & Apartments staff and other travellers.
13 questions
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Woodbridge, Virginia, United States
San Francisco, California
Honolulu, Hawaii
over a year ago
Irving, Texas

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Questions? Get answers from Mariel Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“WAIT Until the Construction Inside and Outside the Hotel Stops !”
 of 5 bubbles CaptainKuddles, 4 Jul 2016 | Read review
“Higher floor to avoid hearing traffic noise”
 of 5 bubbles brett153, 19 Jun 2016 | Read review
“High and away from the elevator”
  • 2016 Peru Lima Street View
 of 5 bubbles MartinT170, 28 Apr 2016 | Read review
“We asked for a higher floor room which I would recommend as there is a lot of street level noise in Lima.”
 of 5 bubbles E3965JMrichardr, 24 Apr 2016 | Read review
“Our room overlooked an Inca Market. Our room was very quiet, we heard no outside noises.”
 of 5 bubbles WilandRitaAlegria, 23 Mar 2016 | Read review
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