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Hotel Hacienda del Valle

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Hotel Hacienda del Valle
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376 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Reviewed yesterday NEWvia mobile

Me and my mother stayed 2 nights at the hacienda. We made the reservation the same day, so when we arrived there was noone at the front desk neither around the area. Well, we left our luggage at the reception and came back in the evening. Checking-in then was no problem, the room was amazing big. Bathroom a bit moulded...

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Helpful?
Thank Irina H
LaBelle, Florida
Reviewed 4 weeks ago

Very good rooms, excellent front desk service, dining room food and service was excellent.” Rooms had an outside balcony or area to sit and enjoy the surroundings. Guest services were very good at calling our travel agent and arranging for transportation.

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Helpful?
Thank Bmarchal5054
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Bmarchal5054, Thank you for your stay and comments, we hope to see you again soon in our hotel. Greetings.

Reviewed 5 weeks ago

Excellent service and a great buffet breakfast. It's a beautiful place with a great land scape for picture taking. The people here wil go out of there ways to help your stay to be an excellent one. I really commend those who help us during our stay and even drove us to the hospital, thanks.

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Helpful?
Thank Hector G
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Hector G, Thank you for your comments, we are always happy to serve you. We hope to see you again soon. Greetings.

Ottawa, Canada
Reviewed 5 weeks ago

One of the most beautiful hotels I've ever stayed at. Tucked away from it all. The room was amazing and the grounds spectacular. The employees were welcoming and helpful. The food at dinner was delicious. The breakfast was okay.

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Helpful?
Thank Bernie_Sheila1
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Bernie_Sheila1, Thank you for your comments, you are always welcome in our hotel. We hope to see you again soon. Greetings.

Auburn, South Australia
Reviewed 17 December 2016

Helpful staff and accomodating kitchen who opened up earlier than usual for us to provide breakfast to expedite our early get away, they also provided a very nice snack pack for our journey, very thoughtful. Beautiful grounds and comfortable beds. Very pleasant.

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Helpful?
Thank Ladymaupassant
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Ladymaupassant, Thank you for your stay and comments, we hope to see you soon in our hotel. Greetings.

Reviewed 14 December 2016

The staff at the front dest was super helpful. The restaurant food was amazing. The views of the hotel grounds and surrounding hills was awesome. This has been the best hotel I have ever stayed at. I would travel to Peru again just to stay here!

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Helpful?
Thank Jake M
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hi Jake M, Thank you for your stay and comments, you are always welcome in our hotel. We hope to see you again soon. Thanks.

North Carolina Coast, North Carolina
Reviewed 12 December 2016 via mobile

A beautiful hacienda with great views. front desk was friendly, only one of three computers working in the business center. They called To tell us breakfast was ending and to come eat but we had already gone, so some miscommunication between staff. Thankfully we had prearranged a taxi as it is a bit remote. Some larger Tour buses were staying...

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Helpful?
Thank Maxine P
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Maxine P, Thank you for your comments and stay, we look forward to welcoming you back to our hotel soon. Thanks.

Evergreen, CO
Reviewed 11 November 2016

We stayed just for a night in between our travels in Peru. The staff were great, allowed us an early check in and were helpful with arranging transportation for a quick excursion while there. Breakfast buffet was good and included in the room rate. Plenty of English TV stations in the room as well. Tucked up into the mountains in...

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Helpful?
Thank TomRoy
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Tomroy, Thank you for your comments and stay, we hope to see you soon in our hotel. Greetings.

Munich, Germany
Reviewed 31 October 2016

Hotel is very nice. Located in the mountains, 1,8km away from main street and restaurants. The garden is extremely nice. Room was very nice, clean and cosy. We had a nice stay there. To get to another restaurant is @ 30 Solis one way.

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Helpful?
Thank Alexandra185
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hi Alexandra, Thanks for your comments and stay, as well indicas our hotel is ideally located in the Sacred Valley surrounded by unique landscape. We hope to welcome you in our hotel. Greetings.

Oakville, Ontario, Canada
Reviewed 25 October 2016

We stayed one night at the Hotel Hacienda del Valle before heading up to Machu Pichu. The hotel is a beautiful oasis about a 10-15 minute drive from the Ollantaytambo train station to Machu Pichu. After visiting the ruins at Ollantaytambo our tour bus dropped us off at the road leading to the hotel where the hotel shuttle was waiting...

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Helpful?
Thank Carfar478
paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Carfar, Thank you for your great comments, we hope you come back to the hotel. We're making a diary big effort to serve with a high quality stand and service for all guests. Thank you!

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
We are a family hotel chain with operations in 2 of the most important tourism destinies of Peru. One of our locations is Puno where it is Titicaca Lake (the highest navigable lake in the world) and the other one is in the Sacred Valley in Cuzco. Our hotel in Cuzco it's located in Yanahuara between Urubamba and Ollantaytambo city. The first one is the main city of the sacred valley and in the other one is located the biggest train station to go to Machu Picchu's ruins. ... more   less 

Additional Information about Hotel Hacienda del Valle

Address: Sector Pucara s/n Yanahuara, Urubamba 84, Peru
Region: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range: RM223 - RM754 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda del Valle 3.5*
Number of rooms: 42
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Also Known As:
Hotel Hacienda Del Valle Peru/Urubamba, Sacred Valley
Hotel Style:
#1 Best Value Hotel in Urubamba
#8 Romantic Hotel in Urubamba
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda del Valle staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were quiet and plenty of space,”
 of 5 bubbles Bmarchal5054, 19 Dec 2016 | Read review
“Excellent service.”
 of 5 bubbles hectorgA4834WP, 17 Dec 2016 | Read review
“All of the rooms and locations looked great.”
  • View of the thunder storm from our patio on our first night. Amazing!
  • View from our back patio.
 of 5 bubbles E5869ZJjakem, 13 Dec 2016 | Read review
“Best to advise the hotel of any mobility issues.”
 of 5 bubbles Carfar478, 25 Oct 2016 | Read review
“Check the toilet and shower for functionality before setting in”
 of 5 bubbles DwayneH387, 1 Sep 2016 | Read review
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