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24/12/2017 25/12/2017
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    San Agustin Urubamba Hotel

    Pisaq Km 69 | Carretera Cusco, Urubamba, Peru
    011 51 1 7094390
    Hotel website
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    24/12/2017 25/12/2017
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    Traveller (362)
    Room & Suite (80)
    Pool & Beach (26)
    • Excellent19%
    • Very good49%
    • Average23%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “gate tour” (14 reviews)
    “space heater” (16 reviews)
    Free Internet
    Breakfast Buffet
    Non-Smoking Rooms
    Room Service
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (446)
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    1 - 5 of 267 reviews

    Reviewed 6 November 2017 via mobile

    Let me preface this with that our tour company told us we were staying in a different hotel with a better rating and we found out when we arrived in Urubamba that we were actually staying here instead because part of this review could be...More

    Thank lunalia
    Response from SanAgustinHoteles, Administracion at San Agustin Urubamba HotelResponded 8 November 2017
    Google Translation

    Estimado Cliente Le damos las gracias por sus comentarios enviados Lamentamos que su estadía no haya sido del todo placentera....More

    Reviewed 3 November 2017 via mobile

    Hotel looks dingy from the outside but it's very quaint and beautiful from the inside. The garden in the main square is gorgeous and lush. The rooms are okay - there were way too many bugs and fleas everywhere - especially in the rooms. We...More

    Thank Samia N
    Response from SanAgustinHoteles, Administracion at San Agustin Urubamba HotelResponded 4 November 2017
    Google Translation

    Estimado Cliente.- Le damos las gracias por tomarse su tiempo en escribirnos sus comentarios Así mismo estamos muy atentos a...More

    Reviewed 27 October 2017 via mobile

    Great looking hotel. Restaurant food is average and the service is tooo slow. Taxi cab booked at the hotel more on the pricey side compared to the other hotels we have stayed in around the area. Message from our tour guide did not reached us...More

    Thank larpi311
    Response from SanAgustinHoteles, ADMINISTRACION at San Agustin Urubamba HotelResponded 28 October 2017

    Dear guest, Thank you por taking the time to write your comments on TripAdvisor. We really regret that your experience in our hotel have not been the best, we would like to tell you that we reaffirm our commitment to give our guest a warm...More

    Reviewed 23 October 2017

    Room itself was alright but there was mould in the shower, the wifi was very poor. Rate breakfast as poor they kept adding water to the scrambled eggs to keep them looking moist. Would I recommend it's up to you noticed other gave them a...More

    Thank 13255RLS
    Response from SanAgustinHoteles, ADMINISTRACIÓN at San Agustin Urubamba HotelResponded 23 October 2017

    Dear guest, Thank you very much for sharing your experience with us through TripAdvisor. We really regret that your stay was not good at all, we would like to comment you that we take care of cleaness of each room before giving our guests. We...More

    Reviewed 18 October 2017 via mobile

    This hotel doesn’t look like much from the outside, but once you step inside it is like you are in a different world. The grounds are beautiful. It isn’t really close to much. The WiFi was good in the rooms. Rooms were quaint. No fridge...More

    Thank Sandi S
    Response from SanAgustinHoteles, ADMINISTRACION at San Agustin Urubamba HotelResponded 21 October 2017
    Google Translation

    Estimado cliente Gracias por tomarse su tiempo en escribirnos y compartir sus comentarios con nosotros a través del Tripadvisor. Nos...More

    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Spa
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Room Service
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Spa
    • Price range
    • US$58 - US$180 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Spa Hotel in Urubamba
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Otel, Hotwire, Hotels.com, getaroom.com, Priceline, TripOnline SA, Orbitz, Cancelon, Cheap Tickets and Travelocity so you can book your San Agustin Urubamba Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Peru >
    • Cusco Region >
    • Sacred Valley >
    • Urubamba
    • Also Known As
    • San Agustin Urubamba Hotel Peru - Sacred Valley
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    Traveller (362)
    Room & Suite (80)
    Pool & Beach (26)
    Dining (23)
    Hotel & Grounds (230)
    Family and Play Areas (20)
    Bathroom (10)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Darla H
    4 November 2017|
    AnswerShow all 5 answers
    Response from Gene J | Reviewed this property |
    There were no bugs also the wifi was adequate. It was a good location for the mountains.
    19 August 2017|
    AnswerShow all 2 answers
    Response from Rachelle C | Reviewed this property |
    I don't think so. My things all have built in converters but I had to use an adapter plug.
    30 June 2017|
    Response from Teryn G | Reviewed this property |
    The desk can call a taxi for you and there are collectivos that run back and forth down the highway regularly. I have never hired a guide, but believe there are many around Ollantaytambo that you could pick up for a... More
    Room Tips
    "Get one with a view of the mountains."
    Read review
    "bring ear plugs if noise from local surroundings bother you."
    Read review
    "Back, top floor at the end of a corridor with no passing guests"
    Read review
    "Whil adjusting to the altitude, I'd try to avoid a room where you need to take the stairs."
    Read review
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