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Let me preface this with that our tour company told us we were staying in a different hotel with a better rating and we found out when we arrived in Urubamba that we were actually staying here instead because part of this review could be...More
Response from SanAgustinHoteles, Administracion at San Agustin Urubamba HotelResponded 8 November 2017
Le damos las gracias por sus comentarios enviados
Lamentamos que su estadía no haya sido del todo placentera....More
Hotel looks dingy from the outside but it's very quaint and beautiful from the inside. The garden in the main square is gorgeous and lush. The rooms are okay - there were way too many bugs and fleas everywhere - especially in the rooms. We...More
Thank Samia N
Response from SanAgustinHoteles, Administracion at San Agustin Urubamba HotelResponded 4 November 2017
Le damos las gracias por tomarse su tiempo en escribirnos sus comentarios
Así mismo estamos muy atentos a...More
Great looking hotel. Restaurant food is average and the service is tooo slow. Taxi cab booked at the hotel more on the pricey side compared to the other hotels we have stayed in around the area. Message from our tour guide did not reached us...More
Response from SanAgustinHoteles, ADMINISTRACION at San Agustin Urubamba HotelResponded 28 October 2017
Thank you por taking the time to write your comments on TripAdvisor.
We really regret that your experience in our hotel have not been the best, we would like to tell you that we reaffirm our commitment to give our guest a warm...More
Room itself was alright but there was mould in the shower, the wifi was very poor. Rate breakfast as poor they kept adding water to the scrambled eggs to keep them looking moist. Would I recommend it's up to you noticed other gave them a...More
Response from SanAgustinHoteles, ADMINISTRACIÓN at San Agustin Urubamba HotelResponded 23 October 2017
Thank you very much for sharing your experience with us through TripAdvisor.
We really regret that your stay was not good at all, we would like to comment you that we take care of cleaness of each room before giving our guests.
This hotel doesn’t look like much from the outside, but once you step inside it is like you are in a different world. The grounds are beautiful. It isn’t really close to much. The WiFi was good in the rooms. Rooms were quaint. No fridge...More
Thank Sandi S
Response from SanAgustinHoteles, ADMINISTRACION at San Agustin Urubamba HotelResponded 21 October 2017
Gracias por tomarse su tiempo en escribirnos y compartir sus comentarios con nosotros a través del Tripadvisor.
US$58 - US$180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Spa Hotel in Urubamba
Non-Smoking Rooms ,
Number of rooms
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The desk can call a taxi for you and there are collectivos that run back and forth down the highway regularly. I have never hired a guide, but believe there are many around Ollantaytambo that you could pick up for a... More
The desk can call a taxi for you and there are collectivos that run back and forth down the highway regularly. I have never hired a guide, but believe there are many around Ollantaytambo that you could pick up for a reasonable rate.