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San Agustin Urubamba Hotel

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San Agustin Urubamba Hotel
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389 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Surrey, Canada
Reviewed today NEWvia mobile

We stayed here 2 nights with our tour group. The room was spacious and looked out onto beautiful gardens. The facility had lovely relaxing gardens all throughout with a variety of birds every morning. We had some issues with the internet and could only get reception in a few areas in the lobby. It was also difficult trying to get...

Thank bcbarons
Arvada, Colorado
Reviewed 2 weeks ago

This hotel is a quaint, charming, unassuming place. The staff is pleasant and helpful, many but not all speak English. The rooms are not fancy but have a charm to them. Each building of rooms has a center courtyard the rooms open onto. There is a pool and lovely garden. The restaurant is nice and breakfast, dinner was quite good....

Thank walkfree
Nazareth, Israel
Reviewed 3 weeks ago

Excellent location right on the main road through the Sacred Valley, this is a great place to call home while you tour the Valley sites and the ruins/sites up the road to Chincheros. The pool is cold (burr!), but the people are warm! They even had local weavers come and demonstrate the use of the backstrap loom right there on...

Thank Teryn G
Albuquerque, New Mexico
Reviewed 5 weeks ago

Stayed here November 2016. Room was small with a twin bed that was okay. Very clean, linen and towels clean, hot water, shampoo and soap provided, hairdryer and a safe in room. All the staff I interacted with were polite and friendly. Buffet breakfast was descent. Lovely interior garden where you could sit and relax or meditate. Grocery story across...

Thank 480teresa
Bury, United Kingdom
Reviewed 12 December 2016

Our room was fine and hotel was good. We ate in the hotel as there didn't seem a lot around and we were very tired from a full day at Machu Piccu. The meal was good though the waitress didn't speak English so it was a bit interesting ordering our meals! Our room was quiet so maybe need to ask...

Thank Yvonne L
San Jose, California
Reviewed 26 November 2016

Stayed here while touring the Sacred Valley before heading back to Cusco. The noise from the locals and staff makes sleeping nearly impossible. The shower in room 148 has seen better, cleaner days. The wifi is unusable throughout the hotel. The only upside is the hotel restaurant is pretty good. Hotel bar is limited and the pool table is only...

Thank Nick H
George Town, Grand Cayman
Reviewed 12 November 2016

stayed here for 2 nights with G Adventure....the noise is unbearable from people outside, traffic, dogs howling , garbage truck at 4.30am blasting out music in fact we could hear the occupants next door attending to their sanitary needs , beds were comfortable if you could manage to get to sleep ! had endless problems trying to use the safe...

Thank c0lettebyrne
Gosforth, England, United Kingdom
Reviewed 29 October 2016

we stayed at this hotel for one night and found it clean, reasonably priced and with a good sized bedroom. Do not be put off by the street the hotel is on or the outside of the hotel. Urubamba is a one street town which looks like a shanty town when you first arrive, but once you are in the...

Thank Lynne T
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado Cliente Le damos las gracias por enviarnos sus comentarios y el tiempo que se tomo usted en escribirnos. Estamos...

Carson City, Nevada
Reviewed 28 October 2016

Charming hotel with super friendly staff. The hotel gift shop is well stocked and reasonably priced. The restaurant serves great food and the service was excellent. The room and bathroom were clean and comfortable.

Thank murphynv
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Apreciado cliente Le damos las gracias por sus comentarios y compartirlos con los viajeros del Tripavisor Es muy gratificante conocer...

North Carolina
Reviewed 25 October 2016

This was a rustic hotel with lovely public spaces but average rooms. Our room had two single beds so my husband and I had to sleep apart. It was difficult to get to sleep with light coming into the room from around the edges of the door. WiFi was not working until the next morning. Most disappointing was the breakfast....

Thank Not_Penelope
SanAgustinHoteles, Administración at San Agustin Urubamba Hotel, responded to this review
Google Translation

Estimado Huésped Le damos las gracias por enviar sus comentarios. Primeramente expresamos a Usted nuestras mas sinceras disculpas por la...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
El Hotel y Spa San Agustin Urubamba cuenta con una privilegiada ubicacion, excelente para iniciar su visita a Machu Picchu (a tan solo una hora y media de viaje en tren), ademas el hotel se ubica cerca de las mas importantes ruinas del Valle Sagrado de los Incas tales como Ollantaytambo, Pisac y Maras Moray. La buena ubicacion del Hotel Spa tambien atrae a los viajeros por ser ideal para aclimatarse a la altitud de Cuzco, por su agradable clima y baja altura (2,700 msnm), 700 msnm menos que la ciudad de Cusco. El Hotel San Agustin Urubamba era una antigua hacienda colonial hoy remodelado en un magnifico hotel, en sus instalaciones Ud podra encontrar un maravilloso jardin y frondosos arboles, caracteristicos del majestuoso verdor del Valle Sagrado de los Incas. Ademas el hotel cuenta con una piscina al aire libre y un exclusivo spa, que le permitira disfrutar de un ambiente relajante y tranquilo con un calido servicio. El Hotel Urubamba le ofrece 101 habitaciones estandar y suites. Todas las habitaciones son amplias y comodas, con patios y balcones desde donde apreciara el resplandeciente cielo del Valle Sagrado. ... more   less 

Additional Information about San Agustin Urubamba Hotel

Address: Pisaq Km 69 | Carretera Cusco, Urubamba, Peru
Region: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range: RM249 - RM690 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Agustin Urubamba Hotel 3*
Number of rooms: 40
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Also Known As:
San Agustin Urubamba Hotel Peru - Sacred Valley
Hotel Style:
#7 Spa Hotel in Urubamba
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Questions & Answers

Here's what travellers have asked, with answers from San Agustin Urubamba Hotel staff and other travellers.
6 questions
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Los Angeles, California
1 month ago
Pittsfield, Massachusetts
11 months ago
Burnsville, Minnesota
Madera, California

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Questions? Get answers from San Agustin Urubamba Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor.”
 of 5 bubbles walkfree, 9 Jan 2017 | Read review
“all the rooms I saw were nice; my corner room was especially nice.”
 of 5 bubbles 391teryng, 31 Dec 2016 | Read review
“The noise makes booking here a bad idea.”
 of 5 bubbles nheudecker, 25 Nov 2016 | Read review
“Ask for a quiet room”
 of 5 bubbles murphynv, 28 Oct 2016 | Read review
“Back of the hotel, away from the street.”
 of 5 bubbles cathyf916, 10 Sep 2016 | Read review
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