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Holiday Inn Express Hotel & Suites Ashland

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Traveller (38)
Room & Suite (31)
Dining (4)
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Overview
  • Excellent45%
  • Very good33%
  • Average10%
  • Poor9%
  • Terrible3%
Travellers talk about
“hot tub”(10 reviews)
“free breakfast”(9 reviews)
“three rooms”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Ashland
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Hotel & Suites Ashland
Special Offer: Book Direct and Save
Hotel deals
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Reviews (156)
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155 results
Traveller rating
65
52
17
15
6
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Time of year
LanguageEnglish
65
52
17
15
6
Show reviews that mention
All reviewshot tubfree breakfastthree roomsbreakfast areaa great staystaff was very friendlyquiet staynice hotelhotel lobbyroad tripdefinitely stay here againclean roomssausagethird floorup to datethree nightsindoor pool
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1 - 5 of 155 reviews
Reviewed 3 weeks ago via mobile

The room supposedly met ADA standards, but was not wheelchair accessible. There was a bench and an immovable wardrobe between the bathroom and the beds. Someone using a manual wheelchair would not be able to reach the beds at all, and would most likely have...More

1  Thank Emi L
Hotel's Favourite
Reviewed 10 February 2018

Stayed for three nights. Absolutely no complaints about my room- it was spacious, clean, and up-to-date. All the staff I encountered were friendly and accommodating. The hotel is not especially close to downtown, but it was conveniently located for what I was in town for...More

Thank Koyangi
Reviewed 11 May 2018

Do NOT waste your money! We used to stay at this hotel all the time, it’s a sad situation that this hotel has gotten this bad, we stayed & we seen a roach in our bathroom, our sheets smelled like smoke in a non smoking...More

1  Thank lisac3260
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites AshlandResponded 4 weeks ago

Hi lisac3260! Welcome back! It's a pleasure hosting you again, and thanks for sharing your thoughts. Cleanliness is a top priority here. It concerns me that we have missed the mark because of the inadequate state of your room. I also recognize the lapse in...More

Reviewed 9 January 2018 via mobile

I just stayed at this hotel and loved the updated finishes but the third floor internet (WiFi) is very poor. As a business traveler, internet service is extremely important. I did a speed test and the speed was less then 750 Kbps. Not even 1Mbps.More

Thank RU4Real2
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites AshlandResponded 25 January 2018

Hi RU4Real2, Thank you for your stay and for taking the time to share your experience with us. It is great to see our updated finishes. However, I was concerned to see that you were not impressed with internet service. We always aim to provide...More

Reviewed 24 December 2017 via mobile

This is one of the nicest and cleanest hotels we've ever used as an overnight stop on a road trip. It's located about a mile off the interstate. The only bad thing is there aren't really any restaurants really close, but otherwise it's great. The...More

Thank striker1064
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$106 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (31)
Dining (4)
Pool & Beach (2)
Questions & Answers
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Barbara C
9 September 2015|
Answer
Response from Isaiah H | Reviewed this property |
Hello Barbara! I am a frequent visitor to this town and in the area of the hotel there are no bars in the area, but if you travel into downtown Ashland there are some bars and one over the bridge in Ironton OH
0
Votes
Barbara C
9 September 2015|
Answer
Response from Debbie S | Reviewed this property |
There is no restaurant in the hotel. There are restaurants in the area
0
Votes
Room Tips
"Dirty, bad service, don’t waste your money"
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"Ask for a room away from the entrance if you are sensitive to noise."
Read review
"Third floor rooms are better because they are more quiet"
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"Upper floor"
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