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Hampton Inn Ashland

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Hampton Inn Ashland
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337 Reviews from our TripAdvisor Community

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Showing 337: English reviews
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Mount Pleasant, Pennsylvania
Reviewed 1 week ago

Stayed here on our way to Mardi Gras and was disappointed from the minute we walked in the door-no one at the front desk when we arrived-finally a rather rumpled clerk came out-gave us our keys and that was it-no breakfast information or welcome-breakfast lady was coughing, hacking and sneezing everywhere and we just found the place to be seedy...

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Helpful?
Thank Marilyn F
Cynthia S, General Manager at Hampton Inn Ashland, responded to this review

Dear Marilyn F Thank you for taking the trouble to post your review on TripAdvisor and for allowing us the opportunity to apologize here for the issues which made your stay with us less than perfect. I do apologize for the issues you have experienced during your stay with us, I do appreciate your feedback, to help ensure that I...

Estes Park, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 11 February 2017

Although this seems to be an older, smaller Hampton, everything about it worked perfectly. The room and the property in general were very clean and safe. The staff is excellent, especially friendly. Internet was good. Everything in the room worked properly.

Review collected in partnership with Hampton
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Thank mrssimptom
About Hotel's Favourite Review
Hamptonites, Guest Relations Manager at Hampton Inn Ashland, responded to this review

The Hampton by Hilton Ashland Ky works hard so that our guest can have a comfortable, inviting place to stay when they are not at home. It is our hope that you will continue to stay with us when business brings you back to our area. Thank you for sharing your experience with us. We look forward to serving you...

Catlettsburg
Reviewed 1 week ago

Large, clean room! Comfortable bed! Awesome whirlpool tub that is huge! Large bathroom! Fast internet! Very accommodating! Not sure what else to say other than we would most definitely stay again!!!!!!

Review collected in partnership with Hampton
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Thank kburke87
Hamptonites, Guest Relations Manager at Hampton Inn Ashland, responded to this review

Thank you for sharing your experience with us, We Love Having You Here!!! The Hampton Inn Ashland is looking forward to serving you with excellence in the future!

Knoxville, United States
Reviewed 1 week ago

Hallways, rooms, bed linens and towels reeked of stale cigarette smoke. Bed looked slept in when covers pulled back, sheets displaced and pillow cases were wrinkled like they were not clean. Pink and dark colored mold looking stuff in grout of shower. Had to go to drugstore and buy Lysol and air freshener. Bed was comfortable though.

Review collected in partnership with Hampton
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Thank J9257QZmelissad
Hamptonites, Guest Relations Manager at Hampton Inn Ashland, responded to this review

I would like to take this opportunity to apologize for the experience you had. I am shocked to say the least. We would have loved the opportunity to speak with you in person regarding your stay. We haven't had any "smell likes smoke" complaints from any other guest concerning the hallway or room #208. Hampton by Hilton is a 100%...

Chatsworth, United States
Reviewed 3 weeks ago

Over all very nice still. Only problem they have is they can not maintain a pool. Went in November of 2016 was closed and February of 2017 closed.Both times they were closed for over thirty days. Maids are very good and friendly

Review collected in partnership with Hampton
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Helpful?
Thank Darline S
Hamptonites, Guest Relations Manager at Hampton Inn Ashland, responded to this review

Thank you for your continued patronage, we love having you here! Hilton is constantly improving the hotel experience. The hotel industry and the Hilton chain requires individual hotels to meet certain criteria such as.. changes to the pool. In the last couple of years Hilton required all Hotels within the chain to have saltwater pools. Then following that upgrade, Hilton...

Chicago, Illinois
Reviewed 14 February 2017

I am not a big fan of driving 8.5 hours to Ashland, but just knowing that the fine people at this Hotel will be there to make me smile and make sure my room is ready at midnight, does make the whole experience better. and the Coffee in the lobby is a big plus!

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Thank 770sam2017
Hamptonites, Guest Relations Manager at Hampton Inn Ashland, responded to this review

Wow! what an amazing compliment! Thank you! Hampton by Hilton Ashland Loves having you here! We are looking forward to your return! Have a safe trip!!

Baton Rouge, Louisiana
Reviewed 1 February 2017

Great hotel! Nice and clean. Bed was very comfortable. Nice and quite as well. Finally got a good rest after traveling all day. Good breakfast the next morning. Staff was very nice and polite. Thanks Hampton Inn Ashland!

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Thank Mark G
Hamptonites, Guest Relations Manager at Hampton Inn Ashland, responded to this review

Thank you so much for sharing your experience with us! It is our goal to be home away from home! we love having you here!

Dallas, Texas
Reviewed 4 January 2017

Young untrained staff, smelly noisy rooms Average breakfast Insects in the bathroom, will be glad to provide the photos broken faucet in the bathroom, offered to move me to a different room and there is no one on call for service. When I insisted to call the manager, finally someone showed up to fix the faucet.

Review collected in partnership with Hampton
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Helpful?
Thank malasmi
Hamptonites, Guest Relations Manager at Hampton Inn Ashland, responded to this review

I want to personally apologize for your disappointment during your stay. I am sorry that the room and furnishings were not up to our high standards. Thank you for taking the time to let us know. We expect everything to be in perfect working order so all our guest have the best stay possible. You can be confident your concerns...

Reviewed 14 December 2016

Other than the room mishap and the loud music and voices coming from the construction workers right outside our door, which woke us up and we couldn't get back to sleep, the rest of the stay was okay.

Review collected in partnership with Hampton
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Helpful?
Thank Janet D
Hamptonites, Director of Sales at Hampton Inn Ashland, responded to this review

We try to provide a quite, peaceful environment so all our guest have the best stay possible. I am sorry this was not your experience. You can be confident that we will follow-up on your concerns to ensure that others are not disappointed in the same way. We appreciate your making the effort to share your experience with us and...

Pemberville, United States
Reviewed 12 December 2016

Hotel is decent is still being remodeled so it is messy. Surprised they didn't decide to build a bigger hotel. Also, would be nice to be closer to I-64 which would make it more accessible. They also need a bigger pool. The breakfast was good but should have been stocked with fresher food sooner on the day I visited.

Review collected in partnership with Hampton
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Thank 591martinls
Hamptonites, Director of Sales at Hampton Inn Ashland, responded to this review

Thank you so much for staying with us! We are looking forward to your return. A good breakfast in pleasant surroundings is part of our promise to you, You can be confident that we will follow up on your concerns. Please join us again soon and allow us to demonstrate our commitment to a truly successful start to the day....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Stay at the Hampton Inn Ashland hotel and enjoy clean, comfortable accommodations, friendly service and a great rate. Surrounded by countryside and close to Interstate 64, our hotel in Ashland, KY, is only minutes from downtown Ashland and near local restaurants, businesses and shopping. ... more   less 

Additional Information about Hampton Inn Ashland

Address: 1321 Cannonsburg Rd, Ashland, KY 41102-8979
Region: United States > Kentucky > Ashland
Price Range: RM567 - RM717 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Ashland 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hampton Inn Ashland Hotel Ashland
Ashland Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Ashland staff and other travellers.
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Questions? Get answers from Hampton Inn Ashland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the top floor are better”
 of 5 bubbles 635isaiahh, 12 Oct 2016 | Read review
“Definitely stay”
 of 5 bubbles privilegeda, 24 Aug 2016 | Read review
“Located a good distance from the highway so road noise is minimal”
 of 5 bubbles Davidtw41, 6 Jul 2016 | Read review
“Rear rooms quiet, no traffic noise. Elevator kind of noisy get a room away from it. Higher floors less noise.”
 of 5 bubbles scholr27, 27 May 2016 | Read review
“Pick another breakfast option to start your day.”
 of 5 bubbles MaxW203, 27 Sep 2015 | Read review
5 of 5