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Novotel Sofia

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel Sofia
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442 Reviews from our TripAdvisor Community

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Showing 307: English reviews
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Cambridge, United Kingdom
Reviewed 6 days ago NEW

As this was a 1st time visit to the city, I chose the Novotel, knowing what to expect, a decent standard of hotel, comfortable, warm, restaurant and business facilities, but was pleasantly surprised. The hotel is 10 mins from the Airport and the city centre by taxi, but provides an excellent base from which to explore. The rooms were very...

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Helpful?
Thank Pierre S
Fleet, UK
Reviewed 1 week ago via mobile

Stayed here on business trip for 1 night, stayed in a standard room which was large and very comfortable with good facilities. The room was very clean and well equipped. Hotel staff were very friendly and helpful and the breakfast was very good with a great selection of foods. Located next to a shopping mall which was handy. Would definitely...

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Thank stevedon
Reviewed 1 week ago via mobile

Stayed here two separate weeks in April & May of this year and found the hotel comfortable and convenient. The staff were very friendly and accommodating and the room staff were excellent. I had a problem with my shower unit in room and it was fixed by maintenance straight away when requested. The breakfast was comprehensive with a great selection...

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Thank Terry S
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Terry, Thank you for taking the time to share with the TripAdvisor community your experience in our hotel! Thank you also for your five star rating! I was glad to read that you enjoyed every bit of our hotel and especially I would like to sincerely thank you for your kind words regarding the team and their performance -...

Bucharest, Romania
Reviewed 3 weeks ago

We arrived with a larger group late in the evening and Martin & Kaloyan went out of their way to check us in and solve all our demands in the shortest possible time. Friendly, cooperative, proactive. Great job. I'll definitely come back here.

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Thank Welcome2Romania
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Valued Guest, on behalf of Kaloyan and Martin, as well as the whole team, I would like to sincerely thank you for your kind words! It was pleasure having you in our hotel and we are all looking forward welcoming you back! Kind Regards, Christophe Bergeron General Manager

Santiago, Chile
Reviewed 3 weeks ago

We were travelling with our baby and from the beginning they were very friendly and communication was fast when we asked for a crib in the room. When we arrived the room was set with the crib, clean, comfortable and as good as new. Comfortable bed, bathroom and good size for the room. Didn't taste the buffet breakfast as it...

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Thank pvngr
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Sir, I would like to most sincerely thank you for your five star rating! I was happy to read that you and your family enjoyed your stay with us! I would like to also thank you for your high appraisal on the team! Comments like yours are our best motivator and accelerator to give better and better service to...

Sheffield, United Kingdom
Reviewed 3 weeks ago

Sofia novotel is a new hotel with comfortable bed and clean bathroom. The breakfast was very good with many different choices. Staff were very nice and always carried a smile. There was a big shopping mall next to the hotel, perfect for a shopping holiday.The airport shuttle was very convenient when travelling to and from the airport but must be...

Review collected in partnership with Accorhotels.com
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Thank Doris W
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Guest, Thank you for your comments. I 'm really happy to see that you appreciated our hotel and quality of service. We are located at 10 mn from the city center with taxi, 50 m from the Bus stop for the city center. It is true that the metro station is at 10 mn walking distance from the hotel....

torino
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank paolotessa
Christophe B, General Manager at Novotel Sofia, responded to this review

Reviewed 4 weeks ago

close to centre by car...!beautiful hotel,very quiet and clean rooms,people working in the hotel very helpful and kind!!decoration and rooms amazing.a must visit if you stay in sofia and youre looking for a good place to stay.

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Thank Agelos P
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Agelos, thank you so much for your 5 star review and wonderful comment! We would be happy to welcome you again in our hotel! Kind Regards, Christophe Bergeron General Manager

Plymouth, United Kingdom
Reviewed 16 April 2017

This is the BEST Novotel hotel we have stayed in. All the staff are polite, helpful and thoughtful. The food is excellent ordered from room service or not. The service is truly fantastic and done with a smile, just what you'd like to see. I wish all of the Novotel Hotels where the same as this one, but they are...

Review collected in partnership with Accorhotels.com
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3Thank S4128OYkevinj
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear guest, We very much appreciate your great comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive such a lovely feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 15 April 2017 via mobile

Beautiful, modern rooms, proper cleaning, very nice staff. I spent few days here with friends and we really recommend this hotel. Good gym, bar, many types of tasty dishes for breakfast. Staff in the restaurant was very helpful, especially Vlad is a really nice, positive member. He was always open for our requests and questions, thanks for his professionalism and...

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1Thank Korinna T
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear guest, We very much appreciate your great comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive such a lovely feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Novotel Sofia

Address: 115 N Tsarigradsko Shousse Bvld, Sofia 1784, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: RM301 - RM572 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sofia 4*
Number of rooms: 178
Reservation Options:
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Hotel Style:
#2 Family Hotel in Sofia
#4 Business Hotel in Sofia
#6 Luxury Hotel in Sofia
#12 Romantic Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sofia staff and other travellers.
5 questions
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Bodrum City, Turkey
Los Angeles, CA
over a year ago
south DE
over a year ago

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Questions? Get answers from Novotel Sofia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms are the best”
RichardJacob, 25 Aug 2016 | Read review
“1423 was good but on the other side you can see the Balkans better.”
vladarethull, 15 Jun 2016 | Read review
“Rooms on higher floors have great view on the whole Sofia”
JakubJ196, 21 Apr 2016 | Read review
“15th floor at the front of hotel for a nice view”
  • view from the 15th floor
  • view from the 15th floor
didgit74, 21 Apr 2016 | Read review
“Above 8 floor, rooms from x02 to x08”
leandrog699, 11 Feb 2016 | Read review
5 of 5
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US$70* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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