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BEST WESTERN Hotel Expo

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BEST WESTERN Hotel Expo
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180 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Belgrade, Serbia
Reviewed 21 May 2015 via mobile

I visited this business hotel as convention was taking place in neighbouring EXPO centre. The location is ideal if you are arriving by plane, since it is 10 minutes of metro riding from the airport and the station is 50 metres from entrance. With the same line, city centre is another 10 minutes away. Good rooms (spacious and clean) and...

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Helpful?
Thank ujkadusko
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your loyalty to Best Western is very important to us and we value your feedback. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, Mr....

Aylesbury, United Kingdom
Reviewed 15 May 2015

Stayed here 1 night. Staff were very accommodating and understanding. I asked for a room on a higher level for a good view - 6th floor was given and this was great. Bedroom is very comfortable; bathroom with bath. Breakfast had a good selection even if juice/coffee was not the best. The major plus is easy access from the airport...

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Helpful?
1Thank Mark D
PeneoThessaloniki, General Manager at BEST WESTERN Hotel Expo, responded to this review

Dear Mark, Thank you for completing the survey regarding your recent stay at our property. Your stay with us is very important and we value your feedback. By expressing your opinion in TripAdvisor, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon....

Geel, Belgium
Reviewed 25 April 2015

About ten minutes drive from the airport and next to the expo sites, as the name leads you to expect, this makes a good location for a business trip. Center of town for the more cultural and sightseeing of us, is about twenty minutes, so no problem there either. Lobby is grand and lobby bar cosy, closes at 11 o'clock...

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Helpful?
Thank Ivan W
PeneoThessaloniki, General Manager at BEST WESTERN Hotel Expo, responded to this review

Dear Ivan, I would like to thank you for completing the survey regarding your recent stay at our property. Your loyalty to Best Western is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...

Sofia, Bulgaria
Reviewed 23 April 2015

A very decent hotel, a good choice when you compbine work with some sight-seeing. The transportation is easy, you can do everything fast with the help of the metro. The staff is really very friendly, they seem to be doing everything possible for you. Nothing to compalin here, but if you want to enjoy the city to the full you...

Review collected in partnership with Best Western
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Helpful?
Thank Fleur P
PeneoThessaloniki, General Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Italy
Reviewed 23 April 2015

The hotel is clean and neat. Good location to/from the airport but with the latest subway system Sofia downtown is also now reachable within walking distance. Breakfast (buffet) and dinner are good, although the dinner experience could be improved. Very nice staff who does what they can to make your stay pleasurable.

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Helpful?
1Thank LadronDeArte
PeneoThessaloniki, General Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for your feedback and honest comments. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will...

Paris
Reviewed 20 April 2015

I stayed at Best Western Expo 4 nights to attend a conference at the Expo center just meters away. The fact the venue was at walking distance from the hotel is really a huge plus. Overall, the hotel is ok is you except a few downsides: first, do not accept under any circumstance a room on the first floor and...

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Helpful?
Thank glazou
PeneoThessaloniki, General Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Reviewed 31 March 2015

It's 10 min. driving from airport. Stayed over night, room was good and clean. Reception staff was very friendly and helpful. I had problem with staff entering the room. At 11 30 pm someone open door halfway, when i begin to talk, door closed, nobody wait outside. I was sleeping but didn't hear knocking, later i receive call that alarm...

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Helpful?
Thank Aa A
PeneoThessaloniki, General Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Reviewed 25 March 2015

Very nice hotel with very clean rooms, near to International Expo Center of Sofia, very cloose to International airport. The food its very good, a litle bit problem are the lifts.... to slow for this hotel... generly the hotel its very nice choice...

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Helpful?
Thank Georgios V
PeneoThessaloniki, General Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Larnaka City, Cyprus
Reviewed 2 March 2015

The hotel provides excellent service and quality. The room was amazing, big enough with large bathroom. I loved the breakfast and the restaurant. We had dinner and order the amazing steaks served on Lava Stones. We liked a lot the possibility to have early flight breakfast starting from 4 a.m. The shuttle is very convenient as well only for 6...

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Helpful?
Thank Nevelina G
PeneoThessaloniki, General Manager at BEST WESTERN Hotel Expo, responded to this review

Dear Nivelina, Thank you for completing the survey regarding your recent stay at our property. Your stay is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Edinburgh, United Kingdom
Reviewed 23 February 2015

We had three rooms on the two on the first floor (101 & 110) and one on the 3rd floor (310). Our problems lie with the two rooms on the first floor. We specifically paid more for the executive rooms/suites as we felt they would be more comfortable for our over night stay before a very early morning flight. Unfortunately...

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Helpful?
Thank fionawilson204
PeneoThessaloniki, General Manager at BEST WESTERN Hotel Expo, responded to this review

Dear Fiona Wilson, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
HOTEL HIGHLIGHTS & SERVICES Best Western Hotel Expo is: Part of the largest hotel chain in the world - Best Western - with more than 4000 hotels worldwide Located in the heart of Sofia's Business District, within walking distance of the International Exhibition Center, in close proximity to the Sofia International Airport, the numerous city sights, and between two shopping malls Being located in the heart of the Business District of Bulgaria's capital city and within a walking distance of less than 10 meters from Sofia's leading International Exhibition and Congress center, the 4-star BEST WESTERN Hotel Expo offers its guests 99 comfortable rooms, multifunctional meeting rooms, a state-of-art business lounge, a modern bar as well as other dining option, among which and a lush open-air summer garden. ... more   less 

Additional Information about BEST WESTERN Hotel Expo

Address: 149 Tsarigradsko Shose, Sofia 1784, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: RM208 - RM496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Expo 4*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Orbitz, HostelWorld, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your BEST WESTERN Hotel Expo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Expo
Best Western Sofia
Sofia Best Western
Hotel Style:
#21 Business Hotel in Sofia
#27 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Expo staff and other travellers.
1 question
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London, United Kingdom

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Questions? Get answers from BEST WESTERN Hotel Expo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

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89Michael, 25 Feb 2017 | Read review
“any room will do”
ginovandevelde, 3 Jan 2017 | Read review
“Wifi in room 311 was a little sketchy. Higher floors have the best views, ask for a mountain view.”
johnbM9524ZG, 11 Jul 2016 | Read review
“Upper floors have a nice view of the mountains.”
171joelh, 22 Jun 2016 | Read review
“Unable to recommend this hotel”
panayiotism2013, 10 Jun 2016 | Read review
5 of 5