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Sheraton Zagreb Hotel

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Sheraton Zagreb Hotel
Sheraton Zagreb Hotel
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858 Reviews from our TripAdvisor Community

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Showing 586: English reviews
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Bergen, Norway
Reviewed 2 days ago NEW

Good hotel in walking distance to the christmas fair. The staff was helpful, and the rooms were big and clean. The pool could have used a little refurbishment, so it was enough with one visit. If we were to go back to Zagreb I would stay here again.

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Helpful?
Thank JohnnyTraveler85
Sarajevo, Bosnia and Herzegovina
Reviewed 1 week ago

A very elegant hotel with history. Extremly nice employees. Wonderful pool (but the access, since you have to walk above the main entrance, is not really acceptable). Great location (just few minutes walk from city centre). A very good breakfast. Price-quality is fair.

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Helpful?
Thank Ana M
Warren, Massachusetts
Reviewed 1 week ago

After a long day of travel, I was pleased to have my room ready, and additionally pleased at the quality and style of the lobby/reception areas. The high ceilings, fine upholstery, and unusual carpets set an Old World tone in a modern structure. I particularly liked the mural behind the reception desk. I was assigned to a small, but quiet...

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Helpful?
Thank redeco
Weilerbach, Germany
Reviewed 2 weeks ago via mobile

This is a great hotel option if you're staying in Zagreb. I was there in the off season (February) and as a result my room was extremely affordable for my weekend visit. The customer service was fantastic - the front desk arranged a taxi service to pick me up at the airport and bring me back to the hotel, and...

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1Thank kalbright54
Reviewed 2 weeks ago via mobile

It takes around 10-15 mins to walk from the bus stop where the airport bus drops you off. Not too bad if you have google map with you. Very nice hotel. Modern, clean and well maintained. Excellent European style breakfast which was not too expensive. Check in and out was efficient. Staff were helpful and polite. The pool was a...

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Thank Thomas L
Croatia
Reviewed 4 weeks ago

Very clean and very well managed by Mario.Great apartment and excellent location. Value for money . This hotel has everything you may need from a business hotel. We were attending a conference in october .Good work !

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Helpful?
Thank Herc-hedonist
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear Herc-hedonist, Thank you so much for your patronage! I am very honored by your kind words and am delighted to hear you'll be joining us again. I very much look forward to welcoming you back again soon! Mario

Reviewed 4 weeks ago via mobile

If any travelers would like to have a quiet and comfortable stay at Zagreb while avoiding city's hustle and bustle. Sheraton Zagreb Hotel is one of choices, it is not a modern type but practical, clean and spacious. Front desk service is good and efficient. Staff is helpful. Location is convenient and close to all sight seeing places and shopping...

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Helpful?
Thank LEUNGUN
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear LEUNGUN, Thank you for recommending our Hotel to other fellow travelers and for pointing out some of our greatest strengths. We are delighted to read your comments and look forward to welcoming you back in the near future. With the warmest regards, Mario

Milan, Italy
Reviewed 10 January 2017

I stayed in Zagreb Sheraton during Christmas Holidays and I got a very very positive experience. Hotel is in excellent and central position ( a few minutes to Cahtedral and City Museums). Room was very confortable and cleaning and materials were top level. There was also a easily accessible parking directly connected to hotel room. Reception service was simply excellent...

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2Thank turconi58
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear turconi58, Thank you for taking the time to review your stay with us. Our main priority is to provide stellar customer service. It was wonderful to read your comments and rest assured that I will share your feedback with entire Sheraton Zagreb Team who take great pride in ensuring each guest has a memorable stay. Looking forward to seeing...

Reviewed 9 January 2017

It was just only one nice for me here in Sheraton Zagreb Hotel, not the best compare to other 5 Start Hotels in Thailand. But nothing bad, the foods are good the room was clean. I was requested for the breakfast in the early morning and they prepared a set of breakfast for me to take a way.

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Helpful?
Thank De Lanna T
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear De Lanna T, Thank you very much for sharing your travel experience you had with Sheraton Zagreb with others here on TripAdvisor. The fact that you were pleased with your stay and took the advantage to use our amenities means a lot to us. I hope your next stay is just around the corner. Call us if there is...

Versailles, France
Reviewed 2 January 2017 via mobile

We have spent 3 nights at the Sheraton in Zagreb, just prior to visit the family for the Christmas Holidays. The hotel is maintained to a status of class and higher standard, and our stay was seamless. The offered amenities definitely put this hotel in the five star category and we have indeed enjoyed being able to have a cup...

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1Thank Krešimir G
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear Krešimir G, Thank you for choosing Sheraton Zagreb Hotel and taking the time to post such a great review. We are so glad to hear you enjoyed your stay and found all of our amenities up to your satisfaction. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the city centre, Sheraton Zagreb Hotel is just a stroll away from the main attractions where Zagreb's history and tradition can be witnessed in museums and galleries, architecture, numerous theaters, lively cafés, and bars. Offering easy access to the city's main points of interest and close to public transport, we are the hotel of choice for business and leisure travellers. Bright and spacious, our 306 guest rooms and suites feature a personal and inviting atmosphere and modern conveniences. Make time for yourself at our heated indoor pool, Wellness & Spa centre and fitness facility. Plan a successful business event in our halls and rooms. Our modern and multi functional halls are ideal for your conferences, meetings or events. ... more   less 

Additional Information about Sheraton Zagreb Hotel

Address: 2 Kneza Borne, Donji Grad, Zagreb 10000, Croatia
Region: Croatia > Central Croatia > Zagreb
Price Range: RM378 - RM675 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Zagreb Hotel 5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Sheraton Zagreb
Zagreb Sheraton
Hotel Style:
#2 Casino Hotel in Zagreb
#9 Luxury Hotel in Zagreb
#11 Business Hotel in Zagreb
#12 Family Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Zagreb Hotel staff and other travellers.
14 questions
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Questions? Get answers from Sheraton Zagreb Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are very quiet, large and I suggest higher floors for getting a better view , although all Hotel is sunny .”
 of 5 bubbles turconi58, 10 Jan 2017 | Read review
“tell your needs on check in”
 of 5 bubbles jabuka11, 26 Dec 2016 | Read review
“6th floor, city view is outstanding. Inner courtyard rooms face a green roof with windows that open!”
 of 5 bubbles BerryOnline, 21 Dec 2016 | Read review
“suites are large with a pull out couch, private bedroom, and they can add a roll-away bed”
 of 5 bubbles andrewpD4212RH, 14 Dec 2016 | Read review
“SPG level 4 rooms are very well equiped.”
 of 5 bubbles markmL9373IQ, 15 Nov 2016 | Read review
5 of 5