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I just ordered a tomato soup in midnight and it only took 3 and half minutes to deliver from the time I hanged up the call. Ms SMILJKA really understand the midnight hunger of a guest and keeps it at top priority. Thank you SMILJKA...More
You know what you get from a Seraton. Good service no fuss the hotel just glides along if nothing is happening and that is a sign of a good hotel.
The location is perfect if you like a little walk to where things are going...More
We stayed at the hotel for 3 nights and I was surprised how good the staff is, they bring you whatever you want. A little bad note is that they do not have enough of luggage cars so you need to wait to get them....More
Stayed here on business but pleasantly surprised. Rooms were clean and spacious (if a little tired), food was fine and staff were courteous and attentive - all you could really ask for from such a hotel.More
Response from MarioSusak, General Manager at Sheraton Zagreb HotelResponded 5 days ago
Thank you for choosing Sheraton Zagreb Hotel during your recent visit to Zagreb and for taking your time to share the feedback.
We are delighted that the service and guest room were in line with your expectations as we do our utmost to...More
Sharaton Zagreb is a good hotel in a good location. Unfortunately, it does need to upgrade and renovate. The rooms are so worn out and the furniture are old. The morning breakfast buffet does offer a wide variety of good quality food.More
Response from MarioSusak, General Manager at Sheraton Zagreb HotelResponded 2 weeks ago
Thank you for staying at the Sheraton Zagreb Hotel during your recent visit to Zagreb and for taking your time to share your impressions.
I'm sorry to hear that we haven't completely met your expectations, precisely in terms of comfort delivered at our...More
Response from flashncrash | Reviewed this property |
Absolutely! Heading north or northeast you can find a lot of different price-level eateries. As Mar G, above, mentions the big city square, Jelacic Square, there are plenty of places west and south from there. For gelato... More
Absolutely! Heading north or northeast you can find a lot of different price-level eateries. As Mar G, above, mentions the big city square, Jelacic Square, there are plenty of places west and south from there. For gelato check out Vincek of which one of their locations is near the Sheraton Zagreb and one just west of Jelacic Square. Many great food choices in Zagreb of which I and others have written about. Enjoy!
Response from turconi58 | Reviewed this property |
It's a standard procedure, and a virtual deposit will be released when you will pay final billing. Most of hotels worldwide do same and I am often find such procedure. No issue , at least based on my experience.