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Panorama Zagreb Hotel

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Panorama Zagreb Hotel
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291 Reviews from our TripAdvisor Community

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Showing 135: English reviews
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Reviewed 1 week ago

Great service and helpful staff. When there was a mix up at breakfast they sorted it very quickly and very professionally. View was great from the family room and the interior was classical and high quality. The restaurant was delicious and the waiters/waitresses were all so cheery and helpful. I would recommend this hotel and would stay there again.

Thank Sam L
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Sam L, I appreciate for taking your time and sharing a feedback on Panorama Zagreb hotel! It's very motivating to read you've had a pleasant stay with us and that our team has exceeded your expectations. Thank your for you lovely comments regarding our helpful staff, delicious food and hotel interior. We are looking forward to welcoming you back...

Reviewed 1 week ago via mobile

 Hotel Panorama looks very nice and the view from the room is remarkable. The hotel has a distance of around 2.5 km to the city center but there are plenty of restaurants and markets around. The room was very clean and comfortable. Breakfast was very tasteful with variety of food. Will come back very soon.

Thank Riki R
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Riki R, Thank you for choosing Panorama Zagreb hotel for your recent stay. We are glad that you enjoyed during your stay, as it is always one of our goals. Thank you for your nice compliments, as they give us the motivation to keep up with the good work! We will share them will our staff. We will be...

Rijeka, Croatia
Reviewed 3 weeks ago

I was here on a business trip for three days. The staff was really nice and polite. I liked my room: the bed was very comfy and the bathroom had everything I needed. I only missed having some slippers (maybe another time?) because I forgot mine at home. The food was delicious and I had a wide choice what to...

1Thank chimaj
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Chimaj, Thank you for sharing your wonderful review on your recent stay with us at the Panorama Zagreb Hotel. We are very happy to read you've enjoyed your visit and that we've made your stay memorable. For your next visit, be sure to ask for the slippers at the reception. Once again I would like to thank you for...

Stirling, United Kingdom
Reviewed 2 March 2017

Off-centre but worked well as a location for our seminar. Good lighting and projection facilities. Bedroom was very comfortable and good to work in. Well looked after by Vlado and his colleagues. Many thanks. The room card says "comfortable and reliable" and that hits the spot.

Thank Alec F
Budapest, Hungary
Reviewed 22 February 2017

I got a room on the 18th floor of the tallest hotel in Croatia and the view didn't disappoint. The staff at the reception was friendly and helpful but all this you would forget once you entered your room. The room is a journey back to the 1980's of Eastern Europe. By 2017 they still didn't manage to get a...

Thank Peter K
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Peter K, Thank you for staying at Panorama Zagreb hotel while visiting Zagreb. I regret to read such a disappointing feedback and, I speak in the name of the entire team when I say we are sorry we've failed to meet your expectations. We appreciate your feedback and we certainly intend to use it for our improvement. In any...

Warsaw, Poland
Reviewed 18 February 2017 via mobile

The hotel Panorama is neither located nicely nor can we talk about a modern and pleasant accommodation. It is lacking renovation wherever you look and step, thus it is difficult to understand how it got or keeps its four stars. Additionally the breakfast is very basic. The only positive remark is, that the staff is very friendly and helpful, trying...

Thank Martin W
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Martin W, Thank you for taking time to write your feedback and for choosing Panorama Zagreb hotel for your visit to Croatia in the first place. We are sorry to read we've failed to meet your expectations. Your comments are a very valuable improvement tool for us and please rest assured they are being taken in consideration. Nevertheless, I...

Zagreb, Croatia
Reviewed 14 February 2017

They say, wedding day must be one perfect day in lifetime... We were lucky because we found place where this day was really perfect. Service, stuff, room, food and drink, Everything was perfect for really good price. Everybody in hotel tried really hard to make every our wish to come true. At the end we felt special as the time...

Thank krtalicm
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear krtalicm, Thank you for rewarding us with such wonderful comments . It is such a pleasure to hear that we've succeeded in making your wedding day truly memorable. I do hope we can welcome you back soon, perhaps for an anniversary celebration! Congratulations once again! Natalia Piškurić General Manager

Sofia, Bulgaria
Reviewed 13 February 2017

Comfortable bed, clean, great view from higher floors of the hotel, great breakfast. The hotel is located some 25-30 mins on foot from the city centre and there is a tram line passing nearby. Stuff was very friendly and assistive.

Thank martin_tbgsf
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear martin_tbgsf, I was so pleased to hear that you enjoyed a stay at Panorama Zagreb hotel and that you were able to make the most of facilities. Many thanks for taking the time to write such kind words, which I look forward to sharing with the team. I hope we are able to welcome you back on your next...

Reviewed 12 February 2017 via mobile

We enjoyed our stay in the hotel. It's a bit out of the centre, but nice to get to know another area of Zagreb. Rooms are good with bath. A bit nosy, but depends on the neighbours. We enjoyed the fitness and sauna. Almost private as no one seemed to use it. I guess there are mostly business people in...

Thank Manon K
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Manon K, Thank you very much for sharing your thought on your recent stay with us. It's a pleasure to learn you've enjoyed our time at Panorama Zagreb Hotel and we do hope to have the opportunity to welcome you back in the near future. Best Regards, Natalia Piškurić General Manager

Greater London, United Kingdom
Reviewed 7 February 2017

Vlado was one of the best waiters I have come across in a hotel. He was very friendly and extremely helpful. We had a stressfull week at the hotel, sitting a judging course and an exam, and his light hearted nature was very welcome and helped us get through the week!! Also, the maintenance staff assisted me very well when...

Thank suet2017-2
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear suet2017-2, Thank you for rewarding us with great comments on the service you've received at Panorama Zagreb Hotel. It is such a pleasure to hear that you've enjoyed the visit and that our team has exceeded your expectations. I'm happy to hear the only issue was the size of the pillows :) and I do hope we can welcome...

191 photos of this hotel

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Dining (17)
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Bathroom (27)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (5)
Bathroom (1)
Room/Suite (11)
Business Centre/Function Rooms (4)
Dining (3)
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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Panorama Zagreb hotel, the tallest hotel building in Croatia, features 280 rooms and suites, functionally designed with a modern twist and panoramic view over Zagreb. Our guests, inspired by the experience of our hospitality over years, usually describe our hotel as comfortable and reliable. We proudly incorporated those descriptions into our tag line. We invite you to experience our warm hospitality and service quality. ... more   less 

Additional Information about Panorama Zagreb Hotel

Address: Trg Kreshimira Cosica 9, Zagreb 10000, Croatia (Formerly Four Points by Sheraton)
Region: Croatia > Central Croatia > Zagreb
Price Range: RM233 - RM756 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Panorama Zagreb Hotel 4*
Number of rooms: 280
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Also Known As:
4 Points By Sheraton Zagreb
Four Points By Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb
Four Points Zagreb
Zagreb Four Points
Zagreb Sheraton
Hotel Style:
#16 Luxury Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from Panorama Zagreb Hotel staff and other travellers.
5 questions
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Yeovil, United Kingdom
6 months ago
11 months ago
Duluth, Minnesota
over a year ago

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Questions? Get answers from Panorama Zagreb Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are three lifts and a main stairwell to access rooms on higher floors. Views from all rooms is stunning.”
samlH5582WR, 20 Apr 2017 | Read review
“Avoid this hotel”
Larry671967, 21 Feb 2017 | Read review
“Every room in the hotel is in great position for pleasant stay.”
krtalicm, 13 Feb 2017 | Read review
“higher floors as there is a great view and is more quiet”
martin_tbgsf, 13 Feb 2017 | Read review
“I think the hotel is in a quiet area so not a lot of difference in the rooms.”
O9313JIlisar, 6 Feb 2017 | Read review
5 of 5