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Panorama Zagreb Hotel

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Panorama Zagreb Hotel
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282 Reviews from our TripAdvisor Community

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Showing 131: English reviews
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Budapest, Hungary
Reviewed 4 days ago NEW

I got a room on the 18th floor of the tallest hotel in Croatia and the view didn't disappoint. The staff at the reception was friendly and helpful but all this you would forget once you entered your room. The room is a journey back to the 1980's of Eastern Europe. By 2017 they still didn't manage to get a...

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Helpful?
Thank Peter K
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Peter K, Thank you for staying at Panorama Zagreb hotel while visiting Zagreb. I regret to read such a disappointing feedback and, I speak in the name of the entire team when I say we are sorry we've failed to meet your expectations. We appreciate your feedback and we certainly intend to use it for our improvement. In any...

Warsaw, Poland
Reviewed 1 week ago via mobile

The hotel Panorama is neither located nicely nor can we talk about a modern and pleasant accommodation. It is lacking renovation wherever you look and step, thus it is difficult to understand how it got or keeps its four stars. Additionally the breakfast is very basic. The only positive remark is, that the staff is very friendly and helpful, trying...

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Helpful?
Thank Martin W
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Martin W, Thank you for taking time to write your feedback and for choosing Panorama Zagreb hotel for your visit to Croatia in the first place. We are sorry to read we've failed to meet your expectations. Your comments are a very valuable improvement tool for us and please rest assured they are being taken in consideration. Nevertheless, I...

Zagreb, Croatia
Reviewed 1 week ago

They say, wedding day must be one perfect day in lifetime... We were lucky because we found place where this day was really perfect. Service, stuff, room, food and drink, Everything was perfect for really good price. Everybody in hotel tried really hard to make every our wish to come true. At the end we felt special as the time...

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Helpful?
Thank krtalicm
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear krtalicm, Thank you for rewarding us with such wonderful comments . It is such a pleasure to hear that we've succeeded in making your wedding day truly memorable. I do hope we can welcome you back soon, perhaps for an anniversary celebration! Congratulations once again! Natalia Piškurić General Manager

Sofia, Bulgaria
Reviewed 1 week ago

Comfortable bed, clean, great view from higher floors of the hotel, great breakfast. The hotel is located some 25-30 mins on foot from the city centre and there is a tram line passing nearby. Stuff was very friendly and assistive.

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Helpful?
Thank martin_tbgsf
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear martin_tbgsf, I was so pleased to hear that you enjoyed a stay at Panorama Zagreb hotel and that you were able to make the most of facilities. Many thanks for taking the time to write such kind words, which I look forward to sharing with the team. I hope we are able to welcome you back on your next...

Reviewed 1 week ago via mobile

We enjoyed our stay in the hotel. It's a bit out of the centre, but nice to get to know another area of Zagreb. Rooms are good with bath. A bit nosy, but depends on the neighbours. We enjoyed the fitness and sauna. Almost private as no one seemed to use it. I guess there are mostly business people in...

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Helpful?
Thank Manon K
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Manon K, Thank you very much for sharing your thought on your recent stay with us. It's a pleasure to learn you've enjoyed our time at Panorama Zagreb Hotel and we do hope to have the opportunity to welcome you back in the near future. Best Regards, Natalia Piškurić General Manager

Greater London, United Kingdom
Reviewed 2 weeks ago

Vlado was one of the best waiters I have come across in a hotel. He was very friendly and extremely helpful. We had a stressfull week at the hotel, sitting a judging course and an exam, and his light hearted nature was very welcome and helped us get through the week!! Also, the maintenance staff assisted me very well when...

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Helpful?
Thank suet2017-2
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear suet2017-2, Thank you for rewarding us with great comments on the service you've received at Panorama Zagreb Hotel. It is such a pleasure to hear that you've enjoyed the visit and that our team has exceeded your expectations. I'm happy to hear the only issue was the size of the pillows :) and I do hope we can welcome...

Oldbury, United Kingdom
Reviewed 2 weeks ago

A good hotel, just a little bit "tired" in places that could do with a fresh paint. There was a problem with our shower which I reported, it was fixed within an hour. Food was good however, as a vegetarian it became a little monotonous (Full board) There were several very cheap Pizza places close by for a welcome change....

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Helpful?
Thank Lisa R
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Lisa R, Thank you for taking the time to write your constructive feedback. We certainly very much appreciate our guests' comments and we do our best to learn from them and improve. We hope you will come back in the near future and let us show you that! Best Regards, Natalia Piškurić General Manager

Reviewed 3 weeks ago via mobile

Visited Zagreb for an international sports judging course. It was a stressful week, but the excellent hotel with friendly and attentive staff who couldn't do more for you, made our stay an enjoyable experience. Special mention to Vanko, Vlado and Ivan who were outstanding and went above and beyond to make our stay much better! Thank you

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Helpful?
3Thank Josie H
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Josie H, Wow, what a wonderful review! Your comments on our service and team members are highly appreciated by everyone here at Panorama Zagreb Hotel. I’m glad to hear you've enjoyed your stay and I hope we have the pleasure of welcoming you back soon. Warm Regards from Zagreb, Natalia Piškurić General Manager

Reviewed 3 weeks ago

I think that this hotel took some starts from other near by hotel. This is the only explanation I have that it's have 4 stars. The bust I can give the hotel is 2 stars in a good day. Rooms are small, ugly, worst bad ever, a lot of dust, bathroom are small and not comfortable. Breakfast is just ok....

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1Thank Ranny Y
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Ranny Y, Thank you for taking the time to write your feedback on your recent stay at Panorama Zagreb Hotel. I was very unpleasantly surprised that you've decided to give us a 1/5 rating and I regret we have failed to meet your expectations. However, rooms are standard size for a 4 star hotel (around 23-24 m2) and the...

Rijeka, Croatia
Reviewed 7 December 2016

Location is good if you use car and there is big parking lot with plenty parking space (paid). Nice and helpful staff. Breakfast could be better, just few basic meals, quite poor. Bathrooms are somewhat outdated although clean.

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Helpful?
Thank Marin_Otto
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Marin_Otto, Thank you for choosing our hotel for your stay in Zagreb. Your feedback means a lot to all of us here at Panorama Zagreb hotel, so thank you for taking the time to share a few words about your experience, it is truly appreciated. We all hope we'll be welcoming you again to Zagreb in the near future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Panorama Zagreb hotel, the tallest hotel building in Croatia, features 280 rooms and suites, functionally designed with a modern twist and panoramic view over Zagreb. Our guests, inspired by the experience of our hospitality over years, usually describe our hotel as comfortable and reliable. We proudly incorporated those descriptions into our tag line. We invite you to experience our warm hospitality and service quality. ... more   less 

Additional Information about Panorama Zagreb Hotel

Address: Trg Kreshimira Cosica 9, Zagreb 10000, Croatia (Formerly Four Points by Sheraton)
Region: Croatia > Central Croatia > Zagreb
Price Range: RM221 - RM765 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Panorama Zagreb Hotel 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
4 Points By Sheraton Zagreb
Four Points By Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb
Four Points Zagreb
Zagreb Four Points
Zagreb Sheraton
Hotel Style:
#17 Luxury Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from Panorama Zagreb Hotel staff and other travellers.
5 questions
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Yeovil, United Kingdom
4 months ago
Canada
9 months ago
Duluth, Minnesota
over a year ago

See all questions (5)

Questions? Get answers from Panorama Zagreb Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel”
 of 5 bubbles Larry671967, 21 Feb 2017 | Read review
“Every room in the hotel is in great position for pleasant stay.”
 of 5 bubbles krtalicm, 13 Feb 2017 | Read review
“higher floors as there is a great view and is more quiet”
 of 5 bubbles martin_tbgsf, 13 Feb 2017 | Read review
“I think the hotel is in a quiet area so not a lot of difference in the rooms.”
 of 5 bubbles O9313JIlisar, 6 Feb 2017 | Read review
“Book top floors because of the views”
 of 5 bubbles roxanaespana, 1 Dec 2016 | Read review
5 of 5