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It is a nice hotel with friendly staff and clean rooms. The room I was in also had a quite nice view over the city, so it pays to be in the upper floors.
Nevertheless the rooms have a bit of "former east block" charme...More
Response from tanja062, Manager at The Westin ZagrebResponded 2 days ago
thank you for sharing your comments about your stay.We appreciate you feedback , it helps us to improve our services in the future.We have shared your comments with aproprirate hotel team members.
Thank you for your kind remark about our hotel staff and...More
Hotel is located in the central part of the Zagreb, just right in front of Mimara museum. The old town is just a stone away - about 10 minutes walk. You can find supermarket and restaurants nearby and also a casino next to the hotel....More
The hotel gives the sense of luxury and it is a very nice venue.
Especially the top floor conference spaces which give amazing view of Zagreb.
The rooms are very nice, comfortable and reasonably big sized.
The breakfast is also very varying so you can...More
I stayed the Westin Zagreb this past weekend and I had been really excited about my stay here. Unfortunately the hotel ailed to deliver. I chose this hotel because of the proximity to a lot of tourist spots and restaurants. The location itself is decent...More
Thank smrithika a
Response from Darko R, General Manager at The Westin ZagrebResponded 1 week ago
Dear Sir, thank you for staying at the Westin Zagreb Hotel and thank you for sharing your impressions. I am sorry and apologize for the inconveniences you are mentioning. We are looking into the points you are bringing up. Hope to be able to welcome...More
Amazingly central location. 15 minutes from the city centre. Great views of Gradec from our 17th floor room. Superb sunset views. Efficient reception staff. Quick check-in. Very helpful with city tours and foreign exchange. Great variety of breakfast customized to our vegetarian needs. Large spacious...More
US$111 - US$244 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Spa Hotel in Zagreb
#5 Casino Hotel in Zagreb
#9 Family Hotel in Zagreb
#12 Luxury Hotel in Zagreb
#12 Business Hotel in Zagreb
Non-Smoking Rooms ,
Number of rooms
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thank you for your comments and I have to apologize once again for the inconvenience during your stay at our hotel. Regarding to the things you are bringing up, I have personally discussed all the things with my... More
thank you for your comments and I have to apologize once again for the inconvenience during your stay at our hotel. Regarding to the things you are bringing up, I have personally discussed all the things with my team and we acted promptly. Usualy we have the valet parking and we have educated our staff how to perform the valet service. After your comments we redefined the valet parking procedure and im sure that it works now. Regarding to the phones we had some issues because we changed our entire phone system. It was a part of the renovation process. Now is the full phone system in full function. Regarding to the bar, the official working hours are until 1 am but if it is necessary and if there are guests in the bar we need to be flexible. That's the procedure. I discussed also all the things in regards to the food and beverage with my f&b manager.
I apologize once again and I invite you to the hotel for a coffee when you will be in Zagreb next time so we can discuss all the things directly and personaly.
Best regards and hope to see you soon.
Darko Radetić, Hotel general manager