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Palace Hotel

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Traveller (485)
Room & Suite (294)
Dining (93)
Overview
  • Excellent34%
  • Very good49%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“great location”(90 reviews)
“lovely park”(15 reviews)
“train station”(48 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,037)
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666 results
Traveller rating
229
316
90
19
12
Traveller type
Time of year
LanguageEnglish
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229
316
90
19
12
Show reviews that mention
All reviewsgreat locationlovely parktrain stationart nouveauold world charmold townoldest hotelold stylethe main squarecentral locationclassic hotelwithin walking distancemajor attractionsreception stafffew minutes walkcomfortable roomsbreakfast buffet
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1 - 5 of 666 reviews
Reviewed 2 days ago

Just loved the old world charm of this Art Deco Hotel and the incredible service we received from the Staff right from the Manager to the Bar Staff. The Manager and Reception Staff went above and beyound to sort us out when our Tour Operators...More

1  Thank Smokey128
Response from Palace_Hotel_Team, General Manager at Palace HotelResponded 2 days ago

Dear Smokey128, Thank you for choosing Palace Hotel Zagreb and for taking the time to write such a wonderful review. We are truly grateful for your lovely words of praise. Our staff is our greatest asset, which is regularly confirmed by many of our guests,...More

Reviewed 5 days ago

This hotel is located right downtown. It has an excellent location to walk to any of the downtown locations, including the central square. Parking was a problem but they helped us with the parking and the baggage. The room was very nice and comfortable. The...More

Thank ashokv0626
Response from Palace_Hotel_Team, General Manager at Palace HotelResponded 2 days ago

Dear ashokv0626, Thank you for choosing Palace Hotel Zagreb and for taking the time to write a review here on Tripadvisor. We are thrilled that you've noticed our amazing location. We are truly privileged with our enviable location with beautiful surroundings and our long historical...More

Reviewed 1 week ago

Minus the room size, everything else was good. Three major factors that contributed to a comfortable and memorable stay were- 1. the courteous staff 2. the perfect location (close to a park, restaurants and right opposite the tram stop) and 3. the breakfast.More

Thank bmals2002
Response from Palace_Hotel_Team, General Manager at Palace HotelResponded 2 days ago

Dear bmals2002, Thank you for your trust and for booking accommodation at Palace Hotel Zagreb. We are thrilled that you've enjoyed your stay with us. We are grateful for all the compliments regarding our convenient location and wonderful breakfast, we are very glad you've liked...More

Reviewed 2 weeks ago

Spent our first 2 nights in Croatia at this lovely hotel. It is conveniently located next to a beautiful park & within walking distance to Zagreb sites. Courteous, helpful staff. Excellent breakfast buffet.More

Thank 361marshaf
Response from Palace_Hotel_Team, General Manager at Palace HotelResponded 2 weeks ago

Dear 361marshaf, Thank you for staying with us and for sharing your experience with other travelers. We are thrilled that you've noticed our amazing location. We are truly privileged with our enviable location with beautiful surroundings and our long historical background which make this hotel...More

Reviewed 2 weeks ago via mobile

We stayed one night before we headed to the airport. This happened to be a night when Croatia was playing in the World Cup. Walking distance to the main square and directly across from the park where events are constantly happening. Clean and a great...More

Thank Angela223377
Response from Palace_Hotel_Team, General Manager at Palace HotelResponded 2 weeks ago

Dear Mrs Angela223377, Thank you for taking the time to write a review about Palace Hotel Zagreb. We are very happy that you've enjoyed our convenient location. We are very privileged to be surrounded with such a beautiful and calming ambiance in the center of...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$100 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Zagreb
#9 Romantic Hotel in Zagreb
#10 Luxury Hotel in Zagreb
#14 Business Hotel in Zagreb
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$100 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Zagreb
#9 Romantic Hotel in Zagreb
#10 Luxury Hotel in Zagreb
#14 Business Hotel in Zagreb
Room types
Suites, Non-Smoking Rooms
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Traveller (485)
Room & Suite (294)
Dining (93)
Amenities (19)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Linda K
13 April 2018|
AnswerShow all 2 answers
Response from SSmith1160 | Reviewed this property |
May be best if you contact the hotel direct on this one. Enjoy your stay 😊
1
Vote
Alexander K
2 April 2018|
AnswerShow all 9 answers
Response from Lynne K | Reviewed this property |
There is parking on the small street beside the side of the hotel . An attendant came over as we looked for a space late in the day. Somehow he found a spot for us. I don't recall that we paid for it but we tipped him.
2
Votes
Bonnie H
19 November 2017|
AnswerShow all 10 answers
Response from Roomi S | Reviewed this property |
Greetings..... Palace HTL does hv a 3rd party pick-up/drop service. You can request them to book. We used their pick-up at ZAG airport. The person was very courteous & it was a smooth ride. They hv a desk on the left hand... More
1
Vote
Room Tips
"check for updated rooms"
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"All the rooms were good."
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"Inside room ; facing main road might be noisy I guess"
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"all rooms are small and cramped"
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