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Palace Hotel

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#8 of 60 Hotels in Zagreb
Certificate of Excellence
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1 room 2 adults 0 children
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Palace Hotel
Palace Hotel
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832 Reviews from our TripAdvisor Community

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Showing 547: English reviews
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Vienna, Austria
Reviewed yesterday NEWvia mobile

My three-night stay at the Palace Hotel could not have been nicer! Courteous and helpful staff, clean and comfortable rooms, as well as a wide-option breakfast. The hotel has an excellent Viennese style restaurant and cafe attached and is located within 5 minutes of both the railway station and main town square. I couldn't recommend this hotel more!

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Helpful?
Thank ruth w
Emeryville, California
Reviewed 1 week ago NEW

I was traveling as a solo in my arranged trip and this was the first "small solo" room I received and I loved it because it had everything I needed: wifi, flat-screen tv, excellent picture, refrigerator, a twin bed, a window that opens for fresh air, good bathroom, a safe and plenty of storage. It was across the street from...

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Helpful?
Thank Susan K
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear Mrs. Susan K, Thank you for choosing Palace Hotel for your Easter holiday in Zagreb, Croatia. Your compliments relating to our numerous room amenities, perfect location as well as our gourmet breakfast are very much appreciated and encouraging. We are glad you noticed our Palace Cafe too, it is really a perfect place for an afternoon coffee or tea....

Aarhus, Denmark
Reviewed 1 week ago

We had 3 nights at Palace. Everything was in perfekt orden. A little noice from the tramp outsider was not really disturbing. The staff was very kind and helpful . Easy to walk to the old city and trams to elsewhere.

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Helpful?
Thank Klaus_Aarhus_Denmark
Seattle, Washington
Reviewed 3 weeks ago

We arrived by train after 11 am and checked to see if room might be ready. The lady at the desk did not check and told us the earliest we could check in was 2 pm. If she had checked, we might have felt better. This may be an older hotel, but something was missing besides their check-in policy...not a...

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1Thank Prissa
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear Mrs. Prissa, Thank you for taking the time to post a review on TripAdvisor of your recent stay at our hotel. Each single constructive critique is very much valuable for us. We are sorry to read that the check-in experience was less than perfect, but our regular check-in time is from 14:00 and check-out time is until 12:00. That...

Reviewed 4 weeks ago

It's a nice hotel located in the center of the city within walking distance of the Old town, Main Square and Main Station of Zagreb. Palace hotel is clean and has a unique old style with a touch of luxury. Our room was at the back of the hotel with the windows looking at the courtyard, so it was pretty...

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1Thank Anna B
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear Mrs. Anna, Thank you for choosing our hotel for your stay in Zagreb and for taking the time to post a review on TripAdvisor. Our aim is to provide the quality and standard which will meet all guests’ expectations. Regarding service aspects which you mentioned, I have discussed them with respective heads of departments to follow up and introduce...

Reviewed 5 weeks ago

Stayed there for two nights Location is very good. Close to the center of the city. Nice view in front. Breakfast was way better than I expected. Staff was helpful and qualified. Room was not so big, bathroom was clean but kinda smelly. I definitely recommend this place for short visits.

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Thank danielcelikbas
Sofia, Bulgaria
Reviewed 26 March 2017

Very stylish hotel with good wifi, nice food and wide rooms. I was pleasantly surprised of the view, just to the castle and the beautiful garden across the street. The staff is smiling and helpful, the location is perfect.

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Helpful?
Thank maxbehar
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear Mr. Behar, Thank you for choosing Palace Hotel for your stay in Zagreb. Being privileged with wonderful views of the beautiful Zrinjevac park, we are even more proud to read that our staff took good care of you. We thank you once again for your wonderful review and hope we will have the pleasure of welcoming you again to...

Vermont
Reviewed 15 March 2017

Great location. Breakfast buffet had quite a variety. I was unable to sleep, as the AC was overridden by the management and set at too high a temperature. I asked multiple times for it to be adjusted. There was no way to take a shower without flooding the bathroom floor. There were not enough towels provided. The safe was quite...

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Helpful?
Thank VTglobetraveler
Palace_Hotel_Team, General Manager at Palace Hotel, responded to this review

Dear VTglobetraveler, Thank you for taking the time to post a review on TripAdvisor of your last year's stay at our hotel. I checked with our head of Technical support regarding the mentioned issue about AC system. During every season there is a preset temperature in the whole hotel. However, in every room you can manually regulate the temperature up...

Belgrade, Serbia
Reviewed 14 March 2017

Beautiful hotel in the city center, across from the park. Old style hotel with great service, clean rooms and tasteful breakfast! Recommendation for those who want to explore Zagreb, with the taste of good old days!

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Thank Ozren O
Italy
Reviewed 12 March 2017

A very clean hotel with really nice staff. The breakfast was really good and had a little bit of everything for all to enjoy. The location was perfect and near most everything. The car service you can arrange with the hotel for an extra fee is well worth it and so affordable. Our room was a triple unit on the...

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Helpful?
Thank kbkcm

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The Palace Hotel Zagreb, located in the center of Zagreb, immediately next to the beautiful old city park Zrinjevac, opened its doors in 1907 as the first professionally organized hotel in Zagreb. The hotel has since undergone several renovations in order to be modernized and follow contemporary management trends. Today, it merges the comfort of a modern lifestyle with a warm retro-chic atmosphere created by its antique-style furniture and its modernist interior. The Palace Hotel Zagreb is the ideal choice for guests who visit Zagreb for business, as well as for tourists at particularly favorable accommodation prices. ... more   less 

Additional Information about Palace Hotel

Address: Trg Josipa Jurja Strossmayera 10, Zagreb 10000, Croatia
Region: Croatia > Central Croatia > Zagreb
Price Range: RM404 - RM647 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace Hotel 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Palace Hotel Zagreb
Hotel Style:
#1 Spa Hotel in Zagreb
#7 Luxury Hotel in Zagreb
#10 Romantic Hotel in Zagreb
#15 Business Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from Palace Hotel staff and other travellers.
12 questions
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Boston, Massachusetts
over a year ago
3 months ago
San Diego
7 months ago
San Diego
7 months ago

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Questions? Get answers from Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe a rooms to the back?”
Klaus_Aarhus_Denmark, 23 Apr 2017 | Read review
“Ask for the rooms which has a view in front.”
danielcelikbas, 27 Mar 2017 | Read review
“View to the castle”
maxbehar, 26 Mar 2017 | Read review
“Take airport bus to bus station then cross tracks and hop on #6 tram to hotel - EASY!!!”
dclnyc09, 19 Feb 2017 | Read review
“Ask for larger rooms especially if you are all 2 people”
720jaideepg, 6 Nov 2016 | Read review
5 of 5