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Hotel Laguna

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Hotel Laguna
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255 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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Belgrade, Serbia
Reviewed 6 days ago NEW

We stayed here while on a tour with a choir and for that one night it was alright. It's quite an old hotel, but everything's really clean and the staff is really polite. I can't praise them too much on food though - the "cheesecake" we got for desert was literally just soft white cheese over a thin layer of...

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Helpful?
Thank Ana N
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Ana, thank you kindly for your review of the Laguna Hotel. I am delighted to see that you enjoyed your stay with us, and we hope you will return to visit us again soon. Sincerely, Mr. Zeljko Mandaric, head of sales and marketing

Belgrade, Serbia
Reviewed 1 week ago

Very big, nice and clean old hotel, near center (20 min. of walk). Free parking is by the hotel. I was there several times, very pleasant stuff. Rooms are nice with enough of space. Very god choice if you stay few nights in Zagreb. Very proffesional and helpful staff. Breakfast is ok but , only minus (for me) is coffee,...

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Helpful?
Thank stankovicnebojsa
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Mr. Stanković, thank you kindly for your review of the Laguna Hotel. I am delighted to see that you enjoyed your stay with us, and we hope you will return to visit us again soon. Sincerely, Mr. Zeljko Mandaric, head of sales and marketing

Klang, Malaysia
Reviewed 2 weeks ago

The hotel building is located behind some other building, thus normally not visible from the main road. Nice and smiling staff at reception counter. Check in process is quick. The bedroom just fit for two of us, small but clean bathroom. Big dining hall, with simple and little decorations.

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Helpful?
Thank azman690
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Azman690, thank you kindly for your review of the Laguna Hotel. I am delighted to see that you enjoyed your stay with us, and we hope you will return to visit us again soon. Sincerely, Mr. Zeljko Mandaric, head of sales and marketing

Reviewed 3 December 2016 via mobile

The hotel is a 3 star hotel, which in Croatia can be rather bad than good, but this one is really very ok. The room has enough space, the furniture is renewed as are some parts if the hotel. Other parts, for example in the restaurant and in some of the conference rooms, are ancient, but still ok, just old-fashioned....

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Helpful?
Thank Lana M
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Lana, I am glad to read that you have overall had a positive experience and thank you for sharing your comments. I have discussed your comments with the relevant department heads to improve this for the future. We take particular pride in ensuring that even the smallest details are taken care of. Thank you so much for your feedback,...

Split, Croatia
Reviewed 12 November 2016

This hotel covers your basic needs. Clean rooms and toilets, decent breakfast in the morning. Within walking distance of city center. WiFi is free but unstable. I did find it inconvenient that I couldn't plug in my USB cable anywhere in the room to recharge my phone. I do suggest to Hotel Management to replace the room TVs with newer...

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Helpful?
Thank Brane80
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Brane80, thank you kindly for your review of the Laguna Hotel. I am delighted to see that you enjoyed your stay with us, and we hope you will return to visit us again soon. Sincerely, Mr. Zeljko Mandaric, head of sales and marketing

Dubrovnik, Cro
Reviewed 18 October 2016

Spent 2 nights in tidy and quite comfortable room. Hotel itself is situated on good position, on walkable distance to tram stops, only 15 mins walking from downtown Zagreb. A big plus is hotel staff: very kind and always ready to help

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Helpful?
Thank ivocro
Laguna Zagreb h, Director of Sales at Hotel Laguna, responded to this review

Dear Ivocro, thank you for sharing your feedback about your recent experience at the Laguna hotel. We really appreciate you taking the time to share this with us. I am glad to read that you have overall had a positive experience. We are happy our hotel and staff met all your needs. We look forward to welcome you back to...

Reviewed 14 October 2016

Huge reception but small rooms, clean. The bathrooms are very outdated, as are the TVs (old, small, very poor image quality, not many programmes). Location is good, not far from the city centre and very close to the tram station (2 min walk). Coffee is awful. Not very polite staff.

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Helpful?
Thank Ana B
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Ana, I am glad to read that you have overall had a positive experience and thank you for sharing your comments. I have discussed your comments with the relevant department heads to improve this for the future. We take particular pride in ensuring that even the smallest details are taken care of. Thank you so much for your feedback,...

Reviewed 5 October 2016 via mobile

I was stuck here for 3 nights. Terrible. The hotel has a sleezy strip club in lobby. The rooms are dingy. Bed is uncomfortable, old, and full of springs pushing into your back. TVs are terrible. Walls are paper thin. You hear everything. Long 35 minute walk to center of town. Bathrooms are old and feel gross, terrible lighting. Not...

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Helpful?
Thank Joe D
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Joe, Thank you for providing us with your feedback about your recent stay in our hotel. I regret to learn you did not experience the service levels that you may expect from us. I have discussed your comments with the relevant department heads to improve this for the future. We take particular pride in ensuring that even the smallest...

Reviewed 9 September 2016

An average 3 star hotel. old but location is very good. Service is not too bad. Breakfast was not impressive at all. There was not much to eat for my taste. Buthtub something I pay attention in hotels and this one has very high one and it is not useful as there is a shower curtain which is annoying during...

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Helpful?
Thank Murat C
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Murat, I am glad to read that you have overall had a positive experience and thank you for sharing your comments. I have discussed your comments with the relevant department heads to improve this for the future. We take particular pride in ensuring that even the smallest details are taken care of. Thank you so much for your feedback,...

Warsaw, Poland
Reviewed 2 September 2016

the hotel is located in a quiet district, not far from the railway station - only 4 stops with tram 9, hotel a little outdated and economy rooms a bit run down, but the staff at the reception very professional and helpful, good breakfasts and a few restaurants with local good food just minutes from the hotel

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3Thank Piotr M
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Piotr, I am glad to read that you have overall had a positive experience and thank you for sharing your comments. I have discussed your comments with the relevant department heads to improve this for the future. We take particular pride in ensuring that even the smallest details are taken care of. Thank you so much for your feedback,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Hotel Laguna

Address: Kranjceviceva 29, Zagreb 10000, Croatia
Region: Croatia > Central Croatia > Zagreb
Price Range: RM252 - RM518 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Laguna 3*
Number of rooms: 160
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Also Known As:
Laguna Hotel Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Laguna staff and other travellers.
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Questions? Get answers from Hotel Laguna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do slightly open the window during winter. During the night the air in the room can get a bit dry due to heating.”
 of 5 bubbles Brane80, 12 Nov 2016 | Read review
“Unfortunately, there are probably no good rooms in that hotel.The rooms from the street site are quite loud in the night and in the morning”
 of 5 bubbles 287patrykm, 19 Jun 2016 | Read review
“Try not taking room towards the main street as the passing cars can be noisy and might disturb whole night”
 of 5 bubbles saranshg2013, 17 Feb 2016 | Read review
“Ask for the room in the renovated part of the hotel.”
 of 5 bubbles WorldAtom, 31 Oct 2015 | Read review
“'Apartment' on 2nd floor has a door between the rooms & 2-single beds in 2nd-room - not all of the 'apartments' do ...”
 of 5 bubbles 944AP, 15 Sep 2015 | Read review
5 of 5