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31/12/2017 01/01/2018
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    Hotel Laguna

    Kranjceviceva 29, Zagreb 10000, Croatia
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    31/12/2017 01/01/2018
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    Traveller (58)
    Room & Suite (14)
    Dining (7)
    Overview
    • Excellent6%
    • Very good27%
    • Average45%
    • Poor14%
    • Terrible8%
    Travellers talk about
    “decent hotel” (6 reviews)
    “city center” (12 reviews)
    “bit outdated” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (296)
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    1 - 5 of 144 reviews

    Reviewed 1 week ago

    The hotel was good, but the service was not good at all, the waiters and receptionists were rude. I was there in December 2017 with family and friends. In rooms was not enough warm.It was clean, but I don't think that I will go there...More

    Thank Iwa K
    Response from LagunaZagreb_Croatia, Director of Sales at Hotel LagunaResponded 1 week ago

    Dear Iwa, I am glad to read that you have overall had a positive experience and thank you for sharing your comments. I have discussed your comments with the relevant department heads to improve this for the future. We take particular pride in ensuring that...More

    Reviewed 4 weeks ago

    This place has a pole dancing club in the basement. My room was small, smelt like someone smoked 100 Gauloise and then died in it. The amenities were poor. The bed was low and uncomfortable. Did I mention the pole dancing club? If you come...More

    Thank ntfc2
    Response from LagunaZagreb_Croatia, Director of Sales at Hotel LagunaResponded 4 weeks ago

    Dear ntfc2, I regret for the delayed response . Thank you for providing us with your feedback about your recent stay in our hotel. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. I do not know why you...More

    Reviewed 14 October 2017

    A good hotel to stay while in Zagreb as it is relatively close to downtown, easy access to No12 trolley to old city and easy access to main highways for those renting a car. The price was excellent in comparison to the amenities and the...More

    Thank Ben C
    Response from LagunaZagreb_Croatia, Director of Sales at Hotel LagunaResponded 16 October 2017

    Dear Ben, thank you very much for choosing the Laguna hotel Zagreb as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards . Mr....More

    Reviewed 3 October 2017 via mobile

    We stayed at Hotel Laguna from 4/9/17- 7/9/17 in a group of four couples. The front desk staff was brusque and outright rude. Check in was fine. The rooms on the second floor were outrageously small and very basic. AC used to be turned off...More

    Thank ashray70
    Response from LagunaZagreb_Croatia, Director of Sales at Hotel LagunaResponded 9 October 2017

    Dear Ashray, I am glad to read that you have overall had a positive experience and thank you for sharing your comments. I have discussed your comments with the relevant department heads to improve this for the future. We take particular pride in ensuring that...More

    Reviewed 6 September 2017

    Spent two nights here on a stag do in June. Room for 3 far too small, very dated bathroom, beds very uncomfortable. Have stayed in far better in Zagreb for less money and much nearer the centre. Bar staff miserable and not interested in providing...More

    Thank uptheclarets2016
    Response from Laguna Zagreb h, Director of Sales at Hotel LagunaResponded 12 September 2017

    Dear Guest, I regret for the delayed response . Thank you for providing us with your feedback about your recent stay in our hotel. I regret to learn you did not experience the service levels that you may expect from us. I have discussed your...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$62 - US$98 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, getaroom.com, Travelocity, Priceline, Hotwire, Orbitz, Cancelon and TripOnline SA so you can book your Hotel Laguna reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Croatia >
    • Central Croatia >
    • Zagreb
    • Also Known As
    • Laguna Hotel Zagreb
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    Traveller (58)
    Room & Suite (14)
    Dining (7)
    Hotel & Grounds (44)
    Bathroom (7)
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    Ask a question
    Questions & Answers
    Надежда К
    17 December 2017|
    AnswerShow all 2 answers
    Response from LagunaZagreb_Croatia | Property representative |
    We have our parking. It is not under surveillance but it is safe.
    0
    Votes
    jane f
    24 May 2015|
    AnswerShow all 2 answers
    Response from Laguna Zagreb h | Property representative |
    Dear Jane thank you for your inquiry and intention to visit our hotel. Our hotel is a non smoking hotel but we have a few rooms for smokers. We are looking forward to the pleasure of welcoming you at our hotel. If you... More
    0
    Votes
    Mysorepubs
    1 April 2015|
    Answer
    Response from BIALGW | Reviewed this property |
    The best way to travel to and from the airport to Zagreb is by using the Croatian Airlines bus service. It takes about 30 minutes and runs every 30 minutes. It leaves from outside airport arrivals and goes to the main bus... More
    0
    Votes
    Room Tips
    "Look elsewhere"
    Read review
    "No great view from any room. Prefer those not on the inside perimeter."
    Read review
    "When traveling as a couple choose a room with a double bed or you'll end up with seperate beds."
    Read review
    "Accessibility, there was lift. The 5th floor might give you a better floor view than fifth."
    Read review
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