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Mercure Belgrade Excelsior

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Kneza Milosa 5, Belgrade 11000 Serbia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (358)
Room & Suite (193)
Dining (29)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 29/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Belgrade Excelsior
Updated 29/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 139 hotels in Belgrade
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the city center, Mercure Belgrade Excelsior hotel is the ideal starting point to discover the Serbian capital. This charming historic hotel offers easy access to a wealth of shopping opportunities, restaurants, bars and major city attractions, including the Belgrade fortress, Republic square, pedestrian area, St Sava's Temple and the vibrant neighborhoods of Dorcol and Savamala. All of the smartly furnished guest rooms in Mercure Belgrade Excelsior hotel are flooded with natural light and feature complimentary Wi-Fi, a laptop safe box, a work desk, minibar and a LED TV. Feel at home in our comfortable standard rooms or upgrade to a privilege room or junior suite for a magnificent city view. At Mercure Belgrade Excelsior hotel, dining options are designed with you in mind. Enjoy Serbian or International cuisine served in a modern way within a relaxed atmosphere of elegant Ivo restaurant. Take advantage of warm, sunny weather on the outdoor terrace or unwind with your favorite drink in Ivo lobby bar. This business-friendly hotel features a meeting room which provides the perfect setting for your event, press conference, seminar or business meeting. This locally inspired hotel with outdoor parking is the most charming choice for your trip. Whether traveling on business or for leisure, the hotel is close to all the city attractions and offers you a wide range of possibilities to discover Serbian hospitality.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Yoga classes
Bar / lounge
Patio
Kids stay free
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Children's television networks
Highchairs available
Airport transportation
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Mid-range
Languages Spoken
English, Russian, Spanish, Bosnian and 5 more
846Reviews7Q+A100Room tips
Traveller rating
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Popular mentions
Nenad B wrote a review 22 Jul
1 contribution
Excellent service provided by hotel management and all staff involved in the process. Great flexibility in all aspects of our cooperation and hospitality. I would highly recommend Mercure Belgrade Excelsior for your meetings conferences and other business events.
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Date of stay: June 2021
Location
Cleanliness
Service
Trip type: Travelled on business
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Response from Marija Pantelic, General Manager at Mercure Belgrade Excelsior
Responded 4 days ago
Dear 911nenadb, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior! It is always encouraging to hear from guests that they are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely,
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843maayant wrote a review 21 Jul
3 contributions3 helpful votes
First of all I want to thank all the stuff of the hotel. We had a great stay in your place, rooms were spacious and clean and the food was great, and dinner as well. It is the 3rd summer that I am coming with my basketball groups to your hotel and I am sure that we will come again in the future and I wil definitely recommend it to whoever is coming to visit Belgrade. Thanks for everything,
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Date of stay: July 2021
Location
Cleanliness
Service
Trip type: Travelled on business
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Response from Marija Pantelic, General Manager at Mercure Belgrade Excelsior
Responded 4 days ago
Dear 843maayant, It is always a pleasure to receive positive feedback from a dear guest and partner! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely,
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SunilAnwar wrote a review 5 Jul
Abu Dhabi, United Arab Emirates41 contributions11 helpful votes
Great place to stay. Very clean and calm hotel located in the heart of Belgrade, walkable distance to all city attractions, bust stations, restaurant, etc. Staff were limited in number (may be due to Covid situation), but all were excellent. I stayed with my wife for four nights and from the moment we checked in, till we checked out, all went well. Staff are the highlight of the hotel, and would like to highlight the below staff members: Tijana - explained the hotel facilities and surrounding attractions clearly; she also assisted me when faced issues with the local SIM card. Nilan - Always addressed me with my name whenever I walk past the reception area. I requested for some room supplements and he personally delivered to my room. His attitude and attributes are very professional and an ideal person, suiting hospitality industry. Marco: Equally nice and he arranged printouts of all my travel related documents and when requested for a room supplement, he too delivered directly to my room. Was always pleasant and well mannered. Sandra - Professional, arranged a hassle free check out and called a taxi for our airport trip. Restaurant Staff - Can't remember the names, but all were very friendly and attentive and addressed all our requests, courteously and professionally. They brewed the very best coffees on all four days of our stay - great. Breakfast menu could have been better, but no complaints.
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Date of stay: July 2021
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Response from Marija Pantelic, General Manager at Mercure Belgrade Excelsior
Responded today
Dear sunilanwar, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior! We are delighted to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon for another magnifique journey with us! Sincerely,
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Lena76 wrote a review Jun 2021
1 contribution
Wonderful atmosphere, great stuff. Clean room and delicious food.. Hotel is in the city center. For every recommendation. We will definitely come again. We also got a better room than we booked. ......
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Date of stay: May 2021Trip type: Travelled with family
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Response from Marija Pantelic, General Manager at Mercure Belgrade Excelsior
Responded 4 weeks ago
Dear afroditaz2021, It is just wonderful to read that you had a nice stay at Mercure Belgrade Excelsior hotel! We would be very happy to see you again! Best regards,
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Andrei P wrote a review May 2021
Mohawk, New York42 contributions
Really guest-oriented service! Everyone from the hotel's staff: a driver who met at the airport, a bartender, and a sales manager assistant were extremely helpful. This hotel stands out from many others! The only wish is to have a gym!
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Date of stay: May 2021
Value
Location
Service
Trip type: Travelled on business
Room Tip: This is a good solid product that should not leave you disappointment
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Response from Zafiris Lampadaridis, General Manager at Mercure Belgrade Excelsior
Responded 7 Jun 2021
Dear andreip446, Thank you very much for your kind comments regarding your stay at our hotel. We would love to see you again and serve you even better! Sincerely,
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PRICE RANGE
US$64 - US$90 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
excelsior hotel belgrade
LOCATION
SerbiaBelgrade
NUMBER OF ROOMS
73
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Frequently Asked Questions about Mercure Belgrade Excelsior
Which popular attractions are close to Mercure Belgrade Excelsior?
Nearby attractions include Escape Mania (0.3 km), Exit Escape Room (0.2 km), and The National Assembly (0.3 km).
What are some of the property amenities at Mercure Belgrade Excelsior?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Belgrade Excelsior?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Belgrade Excelsior?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Belgrade Excelsior?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Mercure Belgrade Excelsior?
Conveniently located restaurants include Mezestoran Dvorište, Madera, and le Bon Appetit.
Are there opportunities to exercise at Mercure Belgrade Excelsior?
Yes, guests have access to yoga classes during their stay.
Does Mercure Belgrade Excelsior have an airport shuttle?
Yes, Mercure Belgrade Excelsior offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Belgrade Excelsior?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Belgrade Excelsior?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.